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Customer reviews

Rating 4.5 out of 5 stars with 6753 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 6,753 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT ALL AROUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great my setup is in the garage now I can lay in bed and play my PS5 worth if you travel too

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ps portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im just happy i was able to snag one before it sold out. I do recommend having a strong wifi connection. Because it does get sluggish when it doesnt.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good for what I got it for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful system for roaming around the house and playing away from the primary room your gaming system is in originally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    great purchase!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new PS update Rules, haven't put the portal down since I bought it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea and the product looks great. As many others said, connectivity and lag are regular. You should just be able to connect to the internet and play smoothly. Mine is being returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portal Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy picking up and ordering process, came with everything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our ps5 if you have no other easy way to remote play with the console. Worked great for me personally with my ps5 wired to the router. Your mileage may vary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    7.5 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for offline games, the quality in online games is not so great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product!! My kids absolutely loved being able to play from the couch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have one, you must buy one for your kids. They’re awesome for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Fun

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid I like how can I play while I’m away from home :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son in law and nephew and they have both been thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Always good to have another option to play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to play hand held, while my wife has her Switch in dock mode.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product room for improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal offers a convenient way to stream PS5 games, but it has room for improvement. Adding Bluetooth support for third-party headsets would greatly enhance audio flexibility. Local game streaming without relying solely on Wi-Fi would improve portability. Better battery life and support for cloud gaming services would also increase its overall value. Nice product but definetly areas that could be better

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect psp challenger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect accessories for ready to play on the go and it helps gets better frame rate it has a good feels to it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great just as long as your Internet is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what i use it for its great, for the times Im over at my girlfriends house I can play my ps5 with litte compromises compared to setting up a ps5 controller with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Anywhere

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal transforms remote play, offering seamless, high-quality gaming on-the-go. Its intuitive design and compatibility make it a must-have for gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this with mixed reviews I found on connectivity but I am glad I decided to test it out myself. Works great as long as you have a decent WiFi connection. This does not work well with mobile hotspot but hotel WiFi and most places have worked just fine. I used to stream from my Steam Deck but the PS Portal provides a nicer image quality and access to tons of cloud games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Pretty but the motion blur was too much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a very nice looking device, it failed to deliver what it was designed for: remote play to my PS5. The good; It’s a beautiful device. The OLED makes the interface really pop, and was a delight to configure and setup. The latter being very smooth and simple. The bad: Horrible refresh rate for game play, which results in terrible motion blur. I’m not a professional gamer and I don’t need a 120 panel, so I figured this would be good enough for me. I’ve played with a 60Hz panel (with low response times) connected to my PS for years and have been fine with it. The refresh on the portal is so bad that FPS games are unplayable, which is unfortunate since it affects all of the titles I enjoy playing. This is not a result of network lag. This issue occurred even when paying on my home WIFI network (I’m a EE with a very well tuned network at home). The lesser gripe are the analog sticks. They feel more like joy cons than playing with a DS5. If motion blur doesn’t bother you, or you play games that are more static and do not require much of a refresh rate/response time: This may be a good fit. For now, I’m sticking with remote play on my phone and will wait for another solution.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeeeeeeelent item, my kids amd husband love it.

    I would recommend this to a friend
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