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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6516 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 6,516 reviews
  • Rated 4 out of 5 stars

    Overall, I'm pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs really well and is very convenient when you share living space with others. I don't like that whenever you want to switch profiles you have to sign completely out and sign back in with the other account. On the Playstation, you can just switch accounts. And i wish there was a function for adjusting the screen display, not just make it brighter or darker. I'd like to be able to adjust the contrast for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you want to play PS5 games on the go. The controls are very comfortable and the screen looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal honestly surprised me. I didn’t expect much, but it works really well for playing my PS5 around the house. The screen looks great, the controls feel just like the regular DualSense, and it’s super comfortable to use. You do need a good Wi-Fi connection if the signal drops, you’ll notice it. But when the connection is solid, the gameplay feels smooth and responsive. It’s not a standalone console, but for relaxing in bed, on the couch, or anywhere at home without using the TV, it’s really convenient and does exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Handheld Gaming Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld gaming device has been a great purchase. The performance is smooth, the graphics look sharp, and games load quickly without lag. The controls feel comfortable and responsive, and the overall build quality feels solid. The screen is bright and clear, which makes playing for long sessions much more enjoyable. Battery life is decent, and the device stays cool even during more demanding games. If you're looking for a portable system that delivers console-level power, this is an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for when i want to lounge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the graphics. The connection can be spotty sometimes but overall i enjoy using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote gaming experience. The PlayStation Portal works great for remote play. The screen is bright and clear, the controls feel just like a DualSense controller, and the performance is smooth with very low lag on a good Wi-Fi connection. Setup was quick and easy, and it’s perfect for playing PS5 games when the TV is in use. The battery life is solid, and overall it delivers exactly what it promises. Highly recommended for PS5 owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great. have had no issues and the quality is top tier. sony did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a trip to Orlando and took it and it was amazing it was functioning well and had no problems with the connection. I recommended leaving your ps5 on rest mode that way if you have the ps app you can turn it on anywhere your at and could use your ps portal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just OK if you can't use ethernet for your PS5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I am so sick of the "YoU sHoUlD pLuG yOuR cOnSoLe InTo EtHeRnEt" responses about improving performance with this. We get it, wired is always better; not everyone's setup allows for that! In a world where so many devices are wireless, and Sony expects you to remote play on sometimes crappy wifi, it is shocking to me that in the same home / on the same network you end up with enough latency to make it drop connection or get grainy/laggy. It gets a little better each update, but still kinda lackluster and it is so odd that it - pretty much across the board with people on the same wifi for their console - will perform better outside of your home when they're on separate networks! Sometimes I just want to play in bed or something and it's kinda bad at that. Overall it is a really cool device and when it works, it works well! It's a compelling alternative to other handhelds especially with more recent ones like ROG Ally X and MSI Claw costing $800-900 and continuing to rise with each new handheld! For $200 you can play your games on, what I feel like, is a more ergonomically friendly device and better controller. GOOD: - Controller is great, if you like PS5 controllers - Adaptive triggers work on it! - Screen looks nice - Light weight compared to other handhelds like Steam Deck, Rog Ally, Lenovo Legion Go. Nice alternative here. - Access to your PS library without re-buying games for PC on other handhelds BAD: - Latency can be atrocious, especially on the same network. Often have to reboot this and my PS5 to get a solid connection to play, which is a bit of a known issue/workaround. - Anything competitive or really input lag sensitive starts to feel almost nauseating with delays or mismatch to what you expect - Should allow direct streaming of PS Plus stuff, which initially didn't and won't be fully realized unless they include that. Take out my need for PS device for remote stream games and eliminate a hop! For $200 it's good, but if you have a handheld and want to use something like Chiaki it sadly works better most times on wifi, so I would go that route before buying this. If you have your PS5 on ethernet, let 'er rip and this probably works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a PlayStation plus premium subscription, this device plays the streaming games very well. Very natural feeling in the hands. I wish the blacks on the screen were darker and a wider contrast but this is also only $200 and the display punches above that price point. My biggest complaint is the lack of compatibility with third party Bluetooth headphones. I know they want to sell other hardware, but I already have too many expensive headphone choices at home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the idea, but it misses the mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of this product, however its not what I was hoping for. It is a great concept, similar to the steam deck, but it isn't quite there. It works pretty good around my house with my internet, however there is still input lag. At my house I tested the portal by playing madden 26 and Call of Duty Black Ops 7. Both games with great internet connection, I have input lag. My second test I spent some time at a relatives 7 hours away from my console. I experienced minor connection issues (took a little longer to connect than usual), lag, and still have the input delay. Now my relatives internet is not great, explaining the lag, but the input delay is what is lowering my rating. Despite being 7 hours away from my console or 2 feet away, the input delay seems to be the same. This product might not work the best for games like madden and Call of Duty, but those are the games I play. I would not recommend this product if you plan on using it for these games. Unfortunately, I don't know how well it functions with other games. Overall, I think this product could be great in the future with some updating. I look forward to an improved version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for PS5 owners who want to play anywhere at home. Streaming is smooth with solid Wi-Fi, controls feel just like a DualSense, and the screen looks sharp. Downsides: no native/cloud gaming and it’s useless without a PS5 or strong internet. Worth it if you mainly want portable PS5 Remote Play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and elegant device! It works good and i can play abroad now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soild on the go gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i can say about the ps portal, its good for casual on the go gaming. Story based games isnt too bad. If your looking for on the go competitive play type of experience this isnt it due the fact of input delay depending on your internet connection but most of the time itll be decent. Its a good streaming device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal works exactly as advertised. Setup was fast, the screen looks great, and the controls feel just like a DualSense controller. With a solid Wi-Fi connection, gameplay is smooth and responsive. It’s perfect for playing PS5 games when the TV is in use. Highly recommend for PS5 owners who want more flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the bestttt purchases iv made in a long while...clear..fast..very impressed..(!!ATTENTION/REMINDER this is not a stand alone thing you NEED a ps5 console as a whole this is for REMOTE play Only so you will need to be able to connect to the actual ps5 itself...!!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase. The product works exactly as described and feels well built with good quality materials. Setup was quick and easy, and I didn’t run into any issues using it. Performance has been smooth and reliable so far, and it does what I need it to do without any problems. For the price, this is definitely a solid value. I would recommend it to anyone looking for something dependable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it a lot especially since I can play handheld and listen and watch football in the background. My only complaint is if you don’t have full bars on your Wi-Fi, like you go upstairs or to your garage, it gets a little laggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system on the go WiFi connection needed and pairing to your ps5 as well, if this device is for a minor make sure to research information on pairing device to a minors account before purchasing. Was able to pair with my sons minor account took some research but was able to do so and he loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift for PS5 owners. My son enjoys playing his games without having to use the TV. He is able to relax and play whatever he wants. The only problem I really have with it is taking it on the go and finding a source of WiFi for it to work without lagging.

    I would recommend this to a friend