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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6516 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 6,516 reviews
  • Rated 5 out of 5 stars

    An Awesome Accessory

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are already in a PS ecosystem and you share a main TV with a spouse or roommate, the Portal is a great accessory. Allows you to access and play your console anywhere you have an internet connection and it works well. There is some latency that will be noticed on games that require lots of precision timing, but many many games work wonderfully on it. Sony also just updated the firmware to allow cloud streaming if you have the requisite PS+ Premium tier subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has its limitation but awesome for what it is and for the price. highly recommend if remote play or gaming while family watching tv. more updates to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep on gaming.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Device that no one asked for but definitely needed. I'm a father of 2 and i use this while they sleep. It feels great, fast response and my favorite factor is the big screen. It is not the same as my OLED C1 LG but it gets the job done. I highly recommend it. Worth $200 plus the tax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is in no way an official song handbeld lime a psp or the ps vita but if does allow you to remote play your ps4/5 games as well as join the cloud streaming beta so yoh can play backwards compatible games from the premium plus catalog if you have a premium membership. The PS Portal connected to my internet with zero problems. There was an instance where it wouldn’t connect but after a restart of both the ps5 and the portal the 2 devices connected again no problem. The better your wifi is in your home or whatever wifi yoh connect to the better your connection will be. So far this device has been an awesome handheld for playing my ps5 games in different rooms in my house. I would definitely recommt this device to any gamer looking to lound around in different areas of their homes or even gojng on vaction. Its very reliable in the experience I’ve had with the device. I can only see this getting better with future updates. Hopefully Sony will add an update to allow gamers to use any future bluetooth headset but for now the only thing gamers can do it shell out another $200 for proprietary earbuds with the PS Link technology to easily allow a connection for audio and chat or use a 3.5 mm headphone jack. Either way, i trust song will listen tk its community and make the correct decisions to make the device better in the future. For now, it is what it is. A remote play device designed to exacltly that and does a great job of doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My opinion of the Playstation Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is fun and useful, but also lacks in a few ways. You can't stream video/TV to it, and all the games are streamed so there's prone to be delay/lag and you can't play with no internet connection. But overall it's a pretty fun device, handy for traveling and gaming if that suits your fancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good playstation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It excels as a high-quality remote play device with comfortable ergonomics and full DualSense controller features like haptic feedback and adaptive triggers. However, its primary limitations are its lack of Bluetooth audio support, reliance on your PS5 for local streaming, and the fact that it has no local storage and cannot play games offline. Recent updates have added cloud streaming and public Wi-Fi support, making it more versatile, but a reliable internet connection remains critical for a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a game changer for me. I am no longer stuckon the tv. I can play this wherever i want in my house and its so convenient if you have kids. You do need good internet for it to really work but once it does its great. You also need ps plus premium if you want to stream from their library or your digital library.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Took a little while to figure out how to set it up to my ps5 but once I did it has come in handy. The picture quality was a lot better than I thought as was the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas present ever, the PS portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided the absolute best service and quality products, the team went above snd beyond to insure my product was ready for pick up and ready, the line was moving swiftly and everyone was professional, my son loved his Christmas present and haven’t stopped playing with it since we gifted it to him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even with issues it's a 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth about the PlayStation portal is that despite the fact that as far as I'm concerned no matter how you configure your network and all of the things that you will eventually find out online when you researched it they tell you to do to make it work in the best. There is going to be some input lag. I wouldn't recommend using this for advanced online play this is not something that you want to go play call of duty on. But the ability to take your games and do some lower level things and all of the things that you need to do from the comfort of your couch or the bathroom or wherever you use it you can't beat it. To me it is still indispensable and if I ever could find a way to get rid of that input lag it would be constant use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good companion to the PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about getting this for a very long time but didn't because of the price because its honestly just a glorified controller with a screen but I ironically enjoy using it more than being glued to the coach. I even upgraded my data plan just so I can also use this on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use. Wife ues the TV I still can game!! Went on vacation and took it but could not connect to my PS5 maybe the net was to slow? idk For 200 bux though was a good buy so I can still play at home if the TV is being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even if you don't think you need it,you'll love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent solution for when you want to play PS5 in bed or in the bathroom, or maybe even on your lunch break. If you have good internet speeds, then you shouldn't have to worry much about lag, except in competitive multiplayer games. I'd recommend it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended. Excellent for high-usage users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so it’s been a couple months now since I purchased this and honestly, I am very glad I did. At first I thought that this was going to be hit-or-miss since I had heard that it was limited to a certain degree but shout to PlayStation for updating it and allowing for more features. I have been able to play all of my games. It’s like streaming it into your, there is some lag but with good WiFi you shouldn’t see any issues. All in all, it’s a good product and if all you care for is getting to play your PlayStation video games while on the road as I frequently am, then I would recommend it. Especially at this price This is more so for people who frequently travel or have a place where they are often sitting for hours without anything to do. Lastly, my only drawbacks is that sometimes it doesn’t connect right away. And what you need to do is disconnect the WiFi and reconnect it in order for it to work. This does appear to be some sort of software issue and should probably be addressed by PlayStation on a future update file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear controls are easy to use good for gaming on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and Looks Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is the perfect to size to make this portable but also comfortable to play. So far I have had no issues with connection to my PS5 for remote play and the beta of streaming games seems to work well also. The only thing I will say is the thumb sticks are a little smaller than on the controller but you can buy an attachment to make it feel more like the PS5 Dualsense. Overall great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the presentation of the hardware is a bit janky, the overall software side is very nice and does exactly what it is supposed to do. I am able to stream from my PS5 to this device on my home wi-fi. It's great as I don't always have access to the tv. It's also nice that I can play PS4 games as well (on the ps5 of course). It basically is a mirrored display and works like the remote function from the ps vita. I was able to go into different rooms and the quality pretty much held with little to no input lag what so ever. There were moments of a blotchy image but it was very rare in the few hours I've played with it. Overall, if you are looking to remote play in your home without getting a secondary controller for your phone, this is a good option. I wish I could play games natively on it as playing psp and vita games would have been excellent for this. Oh well, a good remote device overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good game for travel use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my portal during the beta phase. I am now able to play game ln the cloud, but I wold have to donnect my portal to my console for other game use. Its best to purchase the premium playstation monthly fee in order to stream games from the cloud.once you pair your console to the portal, you cam play you games on the portal as you have great internet connection. The

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was secretly a gift to myself not my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to watch tv in the same room with my husband while he plays PlayStation! We used to always be resigned to different rooms. He's had no complaints with speed and functionality and often picks up the portal now even when the tv isn't even in use. Great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality but restrictions make it fall short

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size and controller design. But if it could ve used to stream from video streaming apps it would be amazing. Also add bluetooth so we can use the headphones of our choice. If this also had OLED and a brighter display, i would pay an extra $50 for it.

    I would recommend this to a friend