Customer Ratings & Reviews

This device is great for when u don’t want to sit up in a chair. It is great for when you’re on the toilet, out and about, laying down; covered in your blankets. The black one just looks so clean and stealth. I highly recommend!

Excellent ergonomics inspired by the DualSense controller, smooth and beautiful image quality if the connection is good, and the freedom to play your PS5 games remotely.

Love it , it’s a great product if you travel a lot

I have no complaints. My PlayStation Portal hasn’t given me any issues and Best Buy has the best customer service ever. I will definitely be back to shop for more merchandise.

I’ve been using it a lot. When my tv is busy beating watched by other family members I can play the massive library of games I have built on my pan account. A must have for any ps5 owner.

I love it so much. I love my ps5 console but this is even better for when I just want to lay down and relax in bed without having to sit up so much!

PlayStation made several updates on this device making it an absolute great device to play remotely or stream trough the cloud. With cloud getting better and better, I think PlayStation actually nailed it with this device. Streaming on the portal feels good without a doubt.

Great addition to the PlayStation family as long as you have fast internet. As long as you keep your expectations real you will enjoy this product. It’s not revolutionary, but, it’s great for those times when you want to play and somone wants to watch TV. Main drawback is lack of audio choices since there’s no Bluetooth. Also I wish it could turn your PlayStation on and off. You have to keep your PlayStation 5 in rest mode to be able to start a remote session. There is very little lag as long as you have a strong WiFi signal and screen resolution is nice even though it’s not 4K.

Son loves it. Say best Xmas gift ever. To be able to connect to his playstation and play his video games without taking my living room tv and playstation is a great feature!

Great product and very convenient if you travel and want to game on the go.

I keep going back to it thinking it’s worth it…it’s not. Don’t buy it. In reality if you can have a 5G hotspot at any given time then buy it. Let’s be real though, no average day to day person has that option. They’re running off 2.4G WiFi and maybe an okay 5G connection. But overall, not worth it. PlayStation is trying to make it the “modern PSP” by having cloud gaming on it but you have to have their most expensive subscription to play the cloud games. Oh, and the cloud games are what they deem suitable to be on there for now. You can still connect to your PlayStation 5…if it’s in Rest Mode. If not or you forget to put it in rest mode, well, it’s cloud games or nothing. It won’t turn on your PlayStation from being “off”. So overall it’s more of one of those weird, odd, collectible gaming items to make fun of later on. Lastly: - Not an OLED screen or even LED - 1080p resolution IF you’re lucky - Usually always runs below 1080p when on a different WiFi or connection point that what the console itself is on. - Battery life sucks - Joysticks are the definition of sensitive to the touch…as in they feel loose and fragile. They are super sensitive to movement - Photo provided is it running at 1080p but don’t let it fool you. There is a ton of lag time. The resolution was only maxed out because the PlayStation was in the same room and the PlayStation and the portal were the only two items on the WiFi. (PS5 was on 5G and the portable was on 2.4G)

Love the versatility of the Portal. I find myself playing my PS5 through it more often than I would just playing the PS5 normally. It’s perfect for my job too since I travel a lot. It comes with me wherever I go.

I love it, whether I’m connected via WiFi or my hotspot I can connect directly to my PlayStation 5 Pro and take advantage of any downtime where ever I may be.

Great gaming system for when I just want to play down and relax and play the game also when I’m on the go.

Very useful for wanting to play the game without having to setup in a chair. Can take it anywhere, very convenient.

Great buy, very convenient, not my child joins us in the living room is not locked away because he can transfer the game on the TV for the device

Honestly , it’s the best thing I’ve bought in a long time. And now since all the updates happened you don’t even need a ps5 just psplus

I was on the fence about this one since you can’t play without WiFi and can only play whatever disc that is in the PS5. I’m old school and I like having the physical disc as opposed to buying digital cause you cant sell a digital game like you can the disc version. I opened the box and was blown away at how beautiful and how big the screen is. The controls fit perfectly in your hands unlike the switch. The battery life is really good. The graphics are amazing and I didn’t really see any lag while playing as llong as you have a good WiFi connection. The $200 price is not that bad for what you’re getting. I definitely recommend buying a case for it. The portal controls take over your PS5. I know video games are going towards all digital in the future so my physical games are gonna be obsolete some day so now that I have the Portal it has changed my mind and Im going to start buying digital games because this thing is so awesome. With all that being said I definitely recommend getting one, you wont be disappointed!

I love the game the graphics are just as accepted and the games are a1 no complaints

I love this thing has great quality while cloud gaming but it is annoying that it only works with the subscriptions for ps plus not everyone wants to pay that