Customer Ratings & Reviews

You can travel with it and play remotely. It sometimes lags and disconnects from playstation but that has to do with how many things are on the network. It eats up data so be careful when using mobile hotspot. Overall if you are using it at home it is good.

This is great for when we want to play PS5 and the TV is busy or you just want to lay on the couch with it. I recommend using "performance" video settings in-game for a smoother display on the Portal. I'm looking forward to trying it with Sony's game streaming service. Fast internet connection required.

The travel case is good and the protective wrap is fine but it makes it diffuse to charge the Portal on the charging station when it's on. Charging station seems to work decent enough as long as the Portal has solid contact with the adapter. Not a bad purchase.

Joy stick needs improvement. It doesn’t have the same force/tension to it as a regular joy stick controller so if your trying to play games with aim assist or not then it’ll throw your aim too far left or right or whatever direction you’re shooting. Other wise generally and over all I thought this was a pretty good device. I’d preface this though that I utilize 1gig download speeds and 200mb upload speeds. I have my ps5 connected to Ethernet. Cloud gaming is not quite there yet for shooting games as there is still noticeable latency. I will say however that for me at least, the latency is not too bad; and maybe milliseconds off of a regular controller to tv experience. The only thing that bugs me the most and almost made me return this was the joy sticks issue I described above. If they release some way to modify it so it has the same tension as a dual sense controller then I’d get that. Only reason I kept this was because it’s still a good device to use when someone else is using the tv and it’s pretty decent for casual non shooter games. Despite all this the connection will obviously vary if you take this beyond your own home internet; that is if your home internet is reliable in the first place. I found this to not work so great at my friends house but he has 500mb download speed internet, with alot of kids using other devices. Note that upload speed is more important when remote playing as the ps5 is uploading the feed to your portal. All this being said, there is controversy online on whether the ps5 can even utilize upload speeds beyond 20mb. Many if not all ps5 owners report this issue. Speed test on the settings, even if you have over 200mb upload speeds, will typically only show that the ps5 is using maybe 18-20mbps. Yet oddly enough if you use the browser on the ps5 and speed test.net then it shows your full upload speed. It doesn’t make sense why the os5 limits upload speed. If they removed this limitation maybe the portal for all users will be much better.

I was skeptical about this product because I already owned a Steam deck. Having decided to try it, I was pleasantly surprised. Good battery life, pleasant grip and vibration. The screen was also a pleasant surprise, although it is not OLED. If you also do not always have the opportunity to play in front of the TV, I recommend giving the product a chance!

Love my playstation portal i got it for father's day it goes with me every where on trips just playing this handheld is awesome also the new updates are awesome

Works perfect around the house, i honestly dont take it out but around the house this thing rules, its very comfortable to hold, the screen is impressive very happy with this purchase

My son loved his Playstation Portal remote player able to play with it on christmas day at every family member home this was indeed a great purchase. Also how easy it was to just pick up at BestBuy no holiday rush there fast and efficient great team at the 86th street location im Manhattan

People need to stop reveiwing products based on what they want them to do, and review them based on what they promise and or offer. This is a REMOTE PLAY handheld. Not a whole new handheld system, and if it was people would complain about paying over $500 and having to buy new games. The PS5 doesnt have bluetooth so why would the portal? It would cause latency anyway. If you have good internet speed you won’t have problems with lag at all. The system is very light and comfortable. I love that it has the same controller design as the PS5 controller. The screen is beautiful and large. And it’s CHEAP for $200. A controller is $70 on its own, so you’re paying an additonal $130 to play your games handheld. It does everything it claimed very well. This is the best way to remote play. Period.

I got this with the intention of using it in my second floor bedroom while my PlayStation 5 is in the basement. On my home Wi-Fi this thing has worked for me flawlessly. There’s nothing like laying in your bed and playing your PlayStation. There’s nothing much to the device itself as it’s just a streaming platform. What is there feels very well-made. The screen is bright and does its job. I can’t attest to playing this on public or away from home Wi-Fi but if you’re planning on streaming in your house and you have decent Wi-Fi, it is a great device.

Best option for remote play on PS5, No question. Crisp 1080p screen, loud speakers, great performan if you have stable wifi connection. A bit heavy with odd weight distribution...but still lighter and more ergonomic than any alternative. Awkward USB-C location...power and volume buttons locations are tricky.

I bought this for my brother for Christmas and he loves it. Now he can play his PS5 games anywhere in the house, allowing him to join us in the living room when we're watching something he's not very interested in. And he set it up quickly and independently.

Pretty fun need good Wi-Fi connection. Fun for some games.Not too good for call of duty or fortnite, but i'm enjoying it so far

Love the portal! The picture quality is way better than i had expected it to be considering i also have the OLED switch. Good to play my games on the go when im on vacation or traveling for work. Cloud gaming makes it all worth it.

For a while I didn't want a PlayStation Portal but then I decided to go ahead and pull the trigger on one overall I can say it's a pretty cool device especially with the latest update that they gave us where you can stream PS5 games and don't have to have the actual console on. I will say that every once in awhile I do get a little bit of shutter when playing games but the quality of these games for it being only 1080p at 60 frames is really nice. The battery life is decent it seems I got a few hours before it required me to hook it up again. The actual design itself is beautiful and it's really cool looking. I would say for $200 it's not a bad purchase at all. Especially if sometimes you just don't want to sit down in a chair and be full blown on your TV you can just lay in your bed or sit on a couch plug in a pair of headphones and jam. I can't say whether or not I recommend this for everyone but those that want to do simply that sit on a couch and jam without having to sit in front of your TV this would be a great option and with the new PlayStation 5 streaming That's in beta form by the way so not all the games on PlayStation Plus are available right now but there's like a 120 it's worth the $200 price point I'm happy with my purchase.

I took a chance on this open-box PlayStation Portal from Best Buy, and wow – it’s absolutely flawless! The device looked brand new, with no scratches, marks, or signs of use. Everything was included: original packaging, charger, and documentation. Using it has been a game-changer for my household. I can now play my PS5 games seamlessly in any room while someone else hogs the TV. The 1080p screen is crisp and vibrant, the DualSense controls feel identical to the PS5 controller (haptics and all!), and latency is barely noticeable on my home Wi-Fi. For the price I paid (open-box discount + Best Buy’s reliability), this was an unbeatable value. If you see an open-box unit available, grab it with confidence. A perfect 10/10!

The product is so crisp and sharp with the gameplay I use the game whenever I travel and it comes so clutch

Playstation Portal allows me to access the gaming world in any room of my home and on the road! I love this device. Connectivity could be improved, but overall a successful use of remote play

This is literally too bad overall because I LOVED THIS THING. It really really really needs it's own connectivity (besides a hotspot or a travel router) for on the go gaming. Other than that, it was perfect. It's great if you are sitting in the same room as your PS5 or even perhaps in another room or even outside (depending on your setup). It just really needs it's own feed. If an ASUS steam deck and the portal had a baby, I'd buy it.

Great if you don’t have a second tv to play your ps5 on. It sometimes has connectivity issues, but other than that it works smooth.