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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6518 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,518 reviews
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since the update I have been able to play it more. The ability to take it anywhere makes it a plus as well. I highly recommend anyone that doesn’t have it should definitely go get one, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best prchase ever, speciallt now with all the updates, its all good, working no issue even after a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For gamers only!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this a lot working the night shift away from home. If you love gaming and still always spend most of your time away from home then this is a must get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ignore the negative reviews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People need to stop reveiwing products based on what they want them to do, and review them based on what they promise and or offer. This is a REMOTE PLAY handheld. Not a whole new handheld system, and if it was people would complain about paying over $500 and having to buy new games. The PS5 doesnt have bluetooth so why would the portal? It would cause latency anyway. If you have good internet speed you won’t have problems with lag at all. The system is very light and comfortable. I love that it has the same controller design as the PS5 controller. The screen is beautiful and large. And it’s CHEAP for $200. A controller is $70 on its own, so you’re paying an additonal $130 to play your games handheld. It does everything it claimed very well. This is the best way to remote play. Period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on-the-go Option for Playstation Gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go gaming, as long as your PS5 is on! You can also play it without a PS5 if you subscribe to PS Plus Premium (or whatever that tier is). Beautiful quality screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box in "very good" condition. Supposed to come with a charger and didn't. It also had finger prints all over and was not factory reset. System itself works fine though. Just needed a little more TLC for being very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition to the PlayStation 5. Would highly recommend to anyone who’s looking for a way to still have access to your games or gaming system while on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for all around gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been a very large leap 8n gaming for me. I know that this device is not a stand alone portable gaming device, but it has truly given me the ability to clear my back log of games. While at the same time allowing the rest of the family that same alloted time for shows or movies. A big win all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device perfect for traveling or if you want to relax in bed and still game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld, only getting better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal sometime last year thinking it would be a good device to have and use while kids or wife watched whatever shows they wanted. For the most part for the it performed fine. Some connection issues at times. I tried playing online game like Helldivers or Fortnite but the lag was a bit to much for it to maintain a stable connection. Even trying to play single player games it would struggle. Now my set up may not be the best; the router and WiFi is on the first floor at one side of the house while i usually played on the portal upstairs on the other side. Fast forward to today with updates from Sony the connection is much more stable. I can play anywhere in my house, i even took it to my in laws which is a good 30ish miles away and had a great connection. And this is all with playing/streaming from what’s on my PS5. I haven’t tried the cloud gaming yet. So i totally recommend this device. It’s only gotten better and i can see Sony keeping it updated for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow i actually love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about buying this since it’s just for remote play but ive actually really enjoyed using it. When i dont want to sit down and play at my desk i just use this in bed or on the couch. I will say you need good wifi or itll get pixelated. The build quality feels very good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought this and was excited to move around the house but it is a bit laggy. Ive tried different wifi strength but same deal. Ok over all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept, poor connectivity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a great idea, relatively compact, high-quality, awesome display. I even loved the fact that it was based on the dual sense controller, but that is where the good news ends. Activity on this device is poor at best. I have 500mb Internet in my home. I sat on my couch, 5 feet from the Wi-Fi router and about 8 feet from the PS5, which was hardwired to the router and the lag made gameplay unbearable. It was even worse when traveling. I would leave in my PS5 turned on and connected to the Internet. And then try to connect from a remote location with equally fast Internet, and the device would barely connect much less be playable. I sincerely hope that Sony can’t get these connection issues worked out because this will be a great alternative to lugging my PlayStation around with me when I travel for work. All of this said, I must go back to the beginning and say that the build quality is exceptional, feels great in hand with a stunning display. Just needs better, connectivity and better support on the PlayStation network.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10 / recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for playing playstation on the go. Connection was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect travel device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling……. Must but ………. Better that back bone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal worth for PVE game play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device I'm liking the all black look of it. Work well have to have a strong internet connection to make if feel smooth when playing. Don't recommend on competitive PVP games but definitely recommend for PVE and solo games when just relaxing or you want to be away from where you usually game and lay down and play instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted one but never thought of it's usefulness. With family coming over for the holidays and being told I have to "get out of my cave" (hahaha my room) I can have this out, be around people, and play on my PS5 without being in my bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has potential to be a very great device only problem is it drops signal a lot. You have to have good service still learning how to work it but I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Experience!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. I was able to play it without the PS5 console because I had the PlayStation app. However, I did get the console for my birthday which made it a much better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use and worth the money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a dad of 4 kids playing on the big screen it gets hard for me so i decide to buy the play station portal and it was worth my money i can play anywhere inside my house

    I would recommend this to a friend