Customer Ratings & Reviews

We love this profuct! We purchased 2. One for each of us. There is an ability to play via remote play or via streaming the game from the servers. I highly recommend especially if you have a gaming family. My daughter is able to play on my playstation while I play on my portal. I understand some people may have difficulties understanding the technicalities of using the device as you MUST have playstation plus the highest tier to use the streaming part of the device. So you do need a subscription for use of the ps portal. There is hardly any storage on the device which could also be detrimental as well. For the price point I will say it is fair for what it is. Its hard to say there are competitors as this isnt meant to be a stream all device or like other devices. The fps are not very good but its to be expected.

I’ve had it for two years and Somy has put out nothing but spectacular updates that make this device compound in value. To me, this is one of the best electronic purchases I’ve ever made.

Now that you can stream playStation games without the need of a PlayStation, this handheld opens up an entire world of Gaming. The ergonomics are great and the screen is vivid and bright. I would definitely recommend this if you have a PlayStation account.

Looks good, but falls short where it matters The display and ergonomics are solid, but the lack of HDR support is puzzling—especially since most TVs and PS5 setups run HDR by default. VRR isn’t needed here, but HDR should have been included. The bigger issue is connectivity. This device only supports Wi-Fi 5, which feels outdated. At minimum, it should’ve shipped with Wi-Fi 6E for smoother streaming. Since the Portal can only stream games (either through your PS5 or PS Plus), network performance is everything—and it simply doesn’t deliver. I ended up selling mine, as I get a much better experience streaming to my PC handheld. Third-party apps let you boost bitrate, and with Wi-Fi 6E the stream quality is noticeably sharper. For $200, this should be the best PS5 streaming device on the market. While the DualSense integration is nice, the shortcomings outweigh the benefits. I cannot recommend this product.

Allows me to continue playing my games, even when someone else is using my television. Super clear display.

Great product works great quality is good battery last long

Great product, got it as birthday gift for my son & he really likes it. Graphics & screen look super nice & crisp with good battery life.

It's a great way to play all of your favorite games on the go and while someone else is using the TV, good build and very easy to connect and use.

Works pretty good. It take a minute to connect to my ps5 and my network. But all in all it works good

I was planning to give 1 star for this product since the game just keep getting lag and stuttering even through my house is using 1g internet fiber. I read online and look through youtube just try to fix the lag but none of them is working. I was about to give up, but I found out that whenever I turn the TV that connect to PS5 the portal stop lagging and stuttering. This is for my case maybe it has to do with the HDMI cable, still I don't know why portal stopped stuttering when the TV is turn on. Therefore, what I did, I turn on TV for 24 hours a day and press Turn off Picture button. Now, I able to enjoy playstation portal wherever I go and play PS5 video game without getting lag or stuttering. If you high speed internet cable and PS5 connect directly to router or modern and still getting lag, you should try to turn on TV and see if the portal still getting lag. if it run smoothly when TV is turn on, maybe you should turn on TV and use off picture mode.

Best purchase.you don’t even need a pa5 to play your games. All you need is WiFi

I wanted to be able to play my games detached from where my PS5 is located. Be able to watch TV with my wife while still work on finishing a game I had started. Now I can play in any room of the house, AND from other homes. A stable wifi connection and a couple minutes of patience while it "portals" in, and boom, I can play at a friend's or family's place too. Cons: While it does what I wanted, I still think the device itself feels a little flimsy in some places, I bet it could go for 150 but it goes for 200. Cannot use it on road trips, a phone mobile hotspot or car 'wifi' is not a strong enough signal. It definitely gives me more freedom, and some nostalgia comes feeling a bit like a PSP, but it does have limitations. I just caution managing expectations and enjoying for what it is.

Love it! Very fun to play and I can’t wait to buy more games for it.

Ive had my portal for over 3 months already and i most say i love it. I really like the convenience of chilling in the living room with my family and while they’re watching a movie im keeping up with my games. One thing i would recommend is buying a airfly pro 2 aux bluetooth adapter and just use your ear buds im using my airpods pro2 cuz being able to turn of and on the noise canceling is awesome. Also i would definitely recommend to connect your ps5 via Ethernet for a wayyy more stable connection. Also all your saved data on console back it up in the cloud cuz its usable on games that you can stream. The issues that i have came up with is easily fixable sometimes when i try to remote play on different ps5 it wont connect all you have to do is press and hold the power on the portal till you see restart and that fixes the problem right away. The other is that when im watching something (crunchyroll) on either one of my ps5’s and then try to play a game on the portal it will give a error. All you have to do to fix that is close out any opened video apps before you remote play a game. Other than that its pretty freaking awesome would recommend

Like the feel and the graphics of the portal. Just not as portable I wish the hand held could be. Stuck mirroring the ps5 so loses connection if you are in another room

I see a lot of mixed reviews of this device online. I think it’s mostly confusion of what this thing is. It’s a portable meant to be played at home when the tv is being watched or just want to play on something smaller when winding down. I don’t take it anywhere except around the house because I understand what’s it’s designed for. Plays nice. I’ve got a mesh system for around the house so no hiccups. I like it. It’s worth it to me.

Best thing PlayStation has ever done! The fact that you can play online, play games from PlayStation plus and it mimic the actual PS5… I recommend everyone that’s a PlayStation fan to buy one

The playstation portal works great as advertised ! my son loves it.

This is a great gaming system and my husband loves it. I like it because he can play his game and I can watch my shows. My husband loves the screen and the easiness of it. We will most likely be buying another one for our son in law.

Bought this item for my sister on Christmas and not only it came on time and she loves it as well. Def trusting Best Buy to buy my stuff due to the accuracy of delivery information. Thank you