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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6518 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,518 reviews
  • Rated 4 out of 5 stars

    Great device! Works great for me!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a PS5 for years, and have recently started traveling a lot more. I really wanted to be able to still play some games, while sitting in airports, hotels, etc, and lugging around a PS5 isn't really an option. I didn't even realize the Portal existed, and was thrilled when I learned about it. I picked one up from Best Buy, and it arrived pretty quickly later. Turning it on, the quality and built is well in-line with what I'd expect from Sony. I connected to my home wifi, and then input my Playstation ID. I made sure remote play was enabled on the PS5, and we were quickly in business. Man, do I love being able to play on this thing! The controls feel just right at home as if I was playing my PS5. The screen is great. Nice and bright, and does a good job for a portable device. While Sony does market this for just largely using at home, I read about being able to use it remotely. Thankfully, I've also had great success with being able to do that too! We have a Comcast connection, and I've been able to connect to various wifi networks and be able to largely do this just fine. There have been the occasional time when it lagged so much that I wasn't even able to play remotely, but restarting the PS5 seems to usually do the trick for fixing that. I've been very happy with my Portal, and am sure glad Sony put this product out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is very interesting I enjoyed using I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome addition to the console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids excited to get the Playstation for Christmas but had to leave to visit relatives.... Blew their minds when we pulled this out for them to play in the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out of this world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for two years and Somy has put out nothing but spectacular updates that make this device compound in value. To me, this is one of the best electronic purchases I’ve ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item is what I ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is what I ordered. There was some confusion in the beginning, but the representative was able to inform me on the process to clear up the confusion on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couch Gaming And TV Watching Co-exist!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'll start off by saying this: I am not a dad. I don't have kids, but my girlfriend does spend a lot of time of YouTube. Sure, she could go to another room and has offered to do so, but I wanted to be able to play games on the couch in the same room as her while she watched whatever she wanted. A lot of people think the Portal is bad compared to something like the Steam Deck or any device capable of Remote Play. Long story short: For the price, you will not find a better device for playing your PS5 off of the TV screen. Sure, the Steam Deck, ROG Ally, or any number of other portable gaming PCs can do MORE, but they're also at least 2-3 times the cost. And when you look at something like the Backbone, the inclusion of an actual Dualsense and an 8" 1080p / 60Hz screen makes it an easy win for the Portal. So now, the cons: Even with a wired connection to the PS5 and my HDMI cable to in unplugged, there still can be some perceptible frame drops. I have fast internet but I also PC game so it's possible that I'm just more sensitive to dips in framerates. Also, don't buy this if your plan is to use it as a streaming device for anything but games. Apps like Netflix and pretty much anything from the "Media" tab will NOT stream to the Portal. Furthermore, if your PS5 goes into Rest Mode while a game is open the Portal will NOT be able to wake it from Rest Mode. You need to make sure everything is closed out before putting it into Rest Mode in order to wake it up with the Portal. If all that sounds okay to you, then I can highly recommend the PlayStation Portal! It's not too heavy, feels premium, and when you realize that a DualSense Edge controller is the same price, it doesn't sound bad. And as long as you have a good wi-fi connection, you can even play it away from home! Definitely pick one up to fill any gaps when your TV is in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get you one for the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying this online was very quick, i made order at 8am and picked up at 10am.. that was fast to me. as for the system, its a add touch to the PS5 community to be able to play on the GO. make sure you grab a case and screen protector too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portal. I originally bought the white one and turned it back and got the midnight black one. I have no problems with internet connection. It doesn't lag for me. It's perfect for my everyday use around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protal jus wish it was more accessible off online hatw how it has to be on the wifi to play battery drains but other than that having a good wifi connection n you straight to play onlineges with friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Portal rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical due to the Portal being cloud streaming only, however I’ve been thoroughly pleased with my purchase. I do want to add that I have a stable and high speed fiber connection, so your experience may differ from mine. Also if you’re on a network with lots of pull on your WiFi bandwith, I would use a second router attached to your ISP modem via Ethernet to give the PlayStation Portal first priority. It doesn’t take long at all to pair to my PS5, and the quality of my game streaming is excellent. Hardly any input lag for me and almost identical to native gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty little device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about buying this because I have the remote play app and a controller but once I used it I was blown away. Streaming works way better than an app and it is comfortable to hold. Only drawbacks: you have to have at least decent internet and the battery life is not the best. That said it’s great for streaming the ps5 especially if you want a second screen while watching tv or something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good WiFi & Ethernet cable hardwired PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on a whim. It’s fun to play especially when you have good WiFi connection & when your PS5 is hardwired by Ethernet cable. Best with single player games because if the small input lag, but it’s hardly noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Playstation Portal Remote Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy playing on this device. I van play anywhere with my friends. I like it because I can take it anywhere I go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation Portal: A Portable PS5 Powerhouse, But

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a unique device that aims to bring the full PS5 experience to your hands. It's not a standalone console, but rather a dedicated streaming device that relies on your PS5 for processing power. So, how does it hold up? Let's dive in. Positives: Portability: This is the Portal's biggest strength. Playing demanding PS5 games on a large, comfortable screen anywhere in your home or even on the go is a truly liberating experience. Streaming Performance: Remote Play works surprisingly well, with minimal lag and latency even on strong Wi-Fi connections. The visual quality is impressive, often indistinguishable from playing directly on the PS5. Controller Integration: The built-in DualSense controller feels fantastic, with all the bells and whistles like haptic feedback and adaptive triggers intact. It's a seamless transition from the standard PS5 controller. PS Plus and Premium Integration: Accessing your PS Plus and Premium library is easy and convenient, opening up a vast library of games directly from the Portal. Negatives: Limited Functionality: The Portal is purely for streaming PS5 games. It can't access other apps, media services, or even basic functions like web browsing. This feels like a missed opportunity for a more versatile device. Wi-Fi Dependence: Your entire experience hinges on a good internet connection. Even a slight dip in Wi-Fi quality can lead to lag and stuttering, making it impractical for offline use. Lack of Bluetooth Audio: Surprisingly, the Portal doesn't support Bluetooth headphones, forcing you to use the built-in speakers or a wired headset. This feels like a major oversight for a device focused on portability and convenience. Price: At $200, the Portal isn't exactly cheap, especially considering its limitations. This might make it a tough sell for casual gamers or those who already own a good tablet or phone for Remote Play. Overall: The PlayStation Portal is a technically impressive device that delivers the core PS5 experience on a portable screen. However, its limited functionality, Wi-Fi dependence, and lack of certain features like Bluetooth audio hold it back from being a truly must-have. If you're a dedicated PS5 player who values portability and have a strong internet connection, the Portal is worth considering. But for others, it might be worth waiting for a more versatile and feature-rich iteration in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the portal. The new updates for the portal, makes the portal even more worth getting. Great quality and fun to play with. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy, worth the purchase. Use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device just to sit back lay down on bed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when you have strong ping and router! Economics feels great as well! The speaker is great as well! The screen is great! Everything about it is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Fernandez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very nice addition to my son PlayStation in which I also purchased at Best Buy’s both of this item work great thank you I am very satisfied with my purchases at Best buys .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and hospitality, and the console is everything I could have imagined

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I haven’t tried it away from home yet so that’s the only thing keeping me from giving it a perfect score but so far it’s been staying connected and the graphics are great.

    I would recommend this to a friend