Customer Ratings & Reviews

quality was good. screen big. wasn't too heavy. however- connection took forever at times even if i was in the same house. can't imagine how bad it would be if i was away from home, which was originally the whole reason i thought about getting one. also laggy during gameplay if wifi wasn't top tier

Very convenient to use whenever I have downtime while the wife and kid watch TV.

Let me start off by saying that the portal in concept is awesome, but in my time with it i foujd that it did not live up to what i expected. I know this is technically a streaming device only and nothing gets played on the portal natively but i feel like i should not have had the experience i had with it with the internet speeds i have. I see people posting YouTube videos saying they can technically play the device anywhere as long as they have Wifi which definitely did not work for me. I brought it to a friends house and never connected to my ps5 that was in rest mode at home. And even my experience at home was not great i had to go in change a bunch of settings in my portal and my router settings to make it work just a little bit better. Even with what i looked up and changed it still wasnt the greatest experience. Sooo anyways when it works its mind blowing to play God of War on a handheld at 60fps buuut in most case the connection was so bad i would get disconnected mutliple times in a session when i was in the room NEXT to my router, didnt even work downstairs for me. So if you want something you can just turn on and play without having to think then this is probably not for you. I am returning mine after some weeks and opting to get the steam deck instead.

If you already have a Steam Deck, Ally, or any handheld, you're better off using Chiaki or Remote Play. You're only streaming at 15mbps max. Any motion, especially on the low quality LCD the portal is using, is gonna look like a smeary mess. Using Chiaki on my Steam Deck Oled, I can bump up the quality to 30mbps with roughly 2-5ms of input latency just like the Portal.

Initial opinion: Great clarity, onscreen setup was relatively simple, decent battery life (can also plug-in/charge while playing), good sound quality (has 3.5mm headphone jack, but haven't tried using USB-C to see if that works too), D-pad is replaced with a button on left side. I couldn't find a charging indicator/status light anywhere when I plugged it back in which I thought was odd. After playing a few hours on it, the only downside I found so far is that at times it does lag, freeze, get grainy and that was on the same home WiFi network with the PS5 in the next room. My router is a Netgear AX1800 and both the console/Portal were within 20 feet of the router. Since this isn't an issue of lack of bandwidth, it must be the Portal itself, especially since others have reported the same issue. However, it's nice to be able to play while someone else is watching TV. I was playing a downloaded game and haven't tried it with a physical disc game yet, but the lag may not be tolerable in the middle of an action scene/battle.

Firstly, the Playstation Portal isn't going to be for everybody. It's going to see the most use in situations where there are more than one person using a the television the PS5 is hooked up to. Secondly, the Portal performs best on a wifi network with a good, strong signal and nice high speeds. I have tested the Portal extensively while using my phone as a hotspot, and it works well enough to play something that isn't going to require a fast reaction time. As for the performance of the Portal and my own personal experience, I just couldn't be happier! I mostly use my Portal at home while my wife is using the television to play her Switch. Also when I'm relaxing in bed, that is an excellent time for the Portal to shine. The graphical fidelity is beautiful, great range of color on display, images comes through nice and sharp. Response time for the controls is almost without any lag at all, making gaming on this little gem a wonderful experience. Sound from the Portal is about what you'd expect from a portable device, it good enough. I picked up the Pulse Elite headset just to use with the Portal, glad I did. The Pulse Elite connects to the Portal without any dongles or extra hardware or anything, and it makes the audio experience VERY worth the price of the headset. If you get a Portal, get the Pulse Elite headset to go with it! Finally, the Playstation Portal is comfortable to use. It seemed like it was going to be a bit large at first, but after extended use I've found I can play for hours without any issues. Keep in mind this is on my home wifi network, which has very strong signal and very high speed. Even on my phone's hotspot, the Portal works well enough to play a lot of games, but I highly recommend using it on a good fast wifi.

Its very good devise. Weight is light on hands. easy to hold. Good quality.

Good around the house, no connection issues. Probably wouldn’t recommend if you don’t have good WiFi though. There were too many software updates when you first use it, but after that no issues.

This product I used to have it but then sold & re bought this and I absolutely love it !!! And at a good price ? Can’t go wrong

Awesome way to game while my kids are using the TV! No doubt takes credit for finishing my first game of the year. Open box seriously seemed brand new. Was amazed by the new update allowing cloud streaming for PS+ Premium member

this is the one purchase i thought i might regret but didn't, as it was the first time I bought something like this preowned

My grandson loved the game he got really exited when i got home with it. He plays the game after he gets from school but first he needs to finish he's homework and then he can play the game for only 2 hr.And he is very happy after he plays the game connected to the PS5. And i'm happy also to se my grandson happy as well. I thank Best Buy for my grandson happiness. Tks. Robert Sanchez

Update your ps5 to ensure it can be paired with the portable. Otherwise, it is what we expected and my child loves it.

Great product. Its a streaming device and with good signal it works perfectly.

If you have PSN premium this thing is all you need, you can play it like a backbone without your console running

My son loves his “PlayStation on the go”as he calls it. There’s only one minor issue, the battery life isn’t that long but it’s a great product overall

The product arrived quickly and in good condition. Worked well out of the box.

Sony really upgraded this so much this year with the software updates. Being able to play games directly from cloud is awesome. This feels like a standalone handheld device now.

I finally got my hands on one and I can’t put it down! Having my PlayStation on the go with me is DEFINITELY a plus. Doctor’s appointments, my workplace and even on flights! Wherever there’s WiFi, my Portal and I will be there!

Streaming issues are there even with decent Internet. I love the ergonomics and controls if the system. Being a streaming system hurts it. I've had worse play remote playing my ps5 as compared to the ps plus streaming beta. If you don't have the Internet didn't buy this. I currently have spectrum and still stutters and disconnects.