Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6518 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,518 reviews
  • Rated 3 out of 5 stars

    Decente remote player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player does exactly what it sets out to do — provide a premium remote-play experience for your PS5. It nails the controller-feel, screen size, and ergonomics. However, it doesn’t attempt to be everything (and that’s both its strength and its limitation). Because it’s heavily dependent on network conditions and the PS5 remains the “engine”, you’ll only get the best experience if your infrastructure is up to scratch. So, if you’re a PS5 user, you have a good home network, and you frequently find yourself wanting to play away from the TV — go for it. But if you were hoping for a full handheld console alternative to the PS5, you might be underwhelmed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent: Meets minimal expectations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what you expect, a portable screen of your playstation’s display when it’s turned on. You must have great internet connection. Ultimately, It doesnt beat the PSP experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My opinion

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. Enjoyed playing it didn’t like the fact that I had to have my PlayStation on to play it but other than that it was ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weak connectivity (small range) and Lag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is unfortunately not a great option for FPS gamers due to several limitations. The most significant issue is noticeable input lag, which makes precise aiming and quick reactions difficult. This problem is compounded by connectivity issues; even with a strong connection (my internet 500 mbps) to the modem, the Portal tends to lag whenever you move even slightly away from the router. These combined factors make playing fast paced, competitive FPS games on the Portal a frustrating experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Said no initially, Now yes!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first heard about this during the summer, I said there’s no reason for me to need or want one with my wife betting me I would. Fast forward to November, the Portal was released and I was recovering from surgery. I couldn’t go to my cave to play my PS5, and I suddenly realized a reason to want and need one. She won. After a pure stroke of luck, I managed to get one. It has linked easily to my PS5 each time I’ve turned it on and I have experienced very little lag, only an occasional hiccup when the internet traffic is high in my home, but no interruption to the overall gameplay. My main gripe is I’m old school so the majority of my games are disc based, meaning if I want to play NBA 2K, Madden, Spider-Man 2, etc., I have to go and insert the disc. However, that’s not the fault of the Portal. Download from now on! The screen looks very good in my opinion and any complaints are nick picky. The speakers are surprisingly good and louder than expected. Incidentally. I have a pair of Sennheiser headphones connected to a dongle and plugged into a port on PS5. When the Portal connects to the PS5, I turn on the wireless headphones and listen through them while playing. The wireless range has worked even with the distance between the rooms, so there is a workaround for lack of direct Bluetooth. 4 stars instead of 5 because there is a wealth of potential with the Portal, so Sony needs to stop playing with our emotions and come with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying every moment with his PS Portal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, smooth controls, and perfect for playing PS5 anywhere at home. Comfortable to hold and works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if you don't have a dedicated TV to play games on. Streaming is ok, but streams from PS5 box - I am not yet able to get games to stream otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handheld I can take it anywhere with wifi connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cloud Gaming, Best in Class Device Streaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the open box pricing this device is a steal. Even at full price it’s worth consideration now that PlayStation has updated it to be possible to use without a PS5, you just need a subscription to use cloud gaming from Sony and you’re set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Fun than I thought

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, feels good in your hands and is surprisingly fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very indifferent on buying the portal but after trying it out, it is definitely worth the price if you ever wanted to play your PS5 in handheld mode. The screen has really good colors and brightness even for a LCD screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld PlayStation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for Christmas and he absolutely loves it. Definitely a 10/10 I would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for what it is

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given that (when I had it) you were only able to stream directly from your PS5 - it worked well. The screen looked good enough, and it is super comfortable to hold and play with. However, since then they have updated it to be able to do Cloud Gaming I'm pretty sure, which is actually a pretty big game-changer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s neat. Really wish it could be used offline too. Adding the streaming option is nice so long as you got decent internet. The joy sticks are too loose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gadget ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and best gadget ever loved it gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great for gaming, light weight, easy to game for someone with smaller hands or a kid. amazing display. just remember, you have to have a PS5 to use it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Súper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it, it was a birthday present. Súper practical to take anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PS5!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great addition to the PS5! It allows me to play anywhere and it’s conveniently sized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini PS= Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the device feels in the hands. Picture quality is great with minimal lag. Internet is the key, so make sure that is up to par, and its smooth sailing. Some occasional slow connections but not very common.

    I would recommend this to a friend