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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6518 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,518 reviews
  • Rated 5 out of 5 stars

    Ps portal review from the Torres family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love ps portal thank you And also he does like iCloud and stream plus all the games he tells me this is the best ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device Sony has ever created

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads me in very fast. A feast for the eyes if you’re a PlayStation fan. Only issue I have is it lags every time I connect to my ps5 when I’m far away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i dont have to be in the living room and can play all arounf the house. gliches sometimes but nothing too bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good the screen is pretty big. Just moves a little slow like it is laggy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super portable & convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely item, just thought there should be a way to play the games in library without having to pay for subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun handheld system that my daughter loves to play sims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I can finally kick back and casual game instead of being cracked at my gaming set up! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then I expected! The screen is A nice size and I have not experienced any connection issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insure it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool, the graphics surprised me. Not sure if the battery holds for 12 hours but i recommend it. Btw it is prone to stick drift so get it with insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that i can be on the go and connect to my ps5 at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing image and gaming quality but is all dependant on the internet you have... be mindful you require connection to use this...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, everything was included. I was glad I was able to get one open box in such great condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome i jist wish i had more time to use it. My kids keep stealing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been perfect on the go. I can use it at work and at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, potential to be great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased, I had read a lot of reviews and many were from people like me. I’m a parent of two young kids, so being able to sit in front of a TV with my system set up just isn’t in the cards right now, so I went ahead and got this. I do like it but there’s definitely room for improvement. I use a wired in ps5 but some games are tough to play due to lag input. It’s not my WiFi, my WiFi is consistently strong. Sometimes the screen glitches and it’s weird. Some games play perfectly. Oddly some online games play better than offline games. Battlefield plays perfectly. Ghosts of Tsushima plays great. MLB is hard, there’s definite lag between when you hit the button to when the action is performed. Madden mostly plays great. NHL is a mess. I don’t think it can handle that fast constant action right now. I hope it’s something they can patch. I have headphones that work but it seems like they only connect bc I have the dongle in the ps5. There’s somehow no Bluetooth on this thing which in 2024 seems wild. Battery life is pretty good. I’d estimate 4-6 hours per charge which is pretty good IMO. Feels like you’re holding a real controller. Gets a little heavy if you’re laying down holding it but nothing crazy. Overall a cool product that I hope continues to improve. Oh, one more thing, it’s sort of loud. You can really hear it working if that makes sense. Lots of clicks and buzzing at times. Is that normal?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great. Really.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I just want to lie in bed and play a game. Sometimes I want to play a game when my main TV is being used. For both cases, the portal is brilliant. I'm still shocked at the little amount of lag there is (tiny) and how good the screen looks. It's also lightweight and has good battery. I don't use it outside my house so it might be different in other scenarios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony powerhouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this product before the hype and was never disappointed. Now with the support from Sony it the only handheld I use!!❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully optimistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t used this yet, bc it’s a Christmas gift for my son. But we are very excited to see if it lives up to the hype. The concept is great… hope it will execute what we want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8.5/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great/ best handheld for the price point, games work flawlessly even on minimal internet speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GAME CHANGER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek white design is visually appealing and fits seamlessly with other PlayStation gear. The setup is straightforward, allowing you to easily connect to your PS5 and start streaming your games in no time. The performance is impressive, with minimal lag and a smooth streaming experience that makes it feel like you're right in front of your console.

    I would recommend this to a friend