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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6511 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 6,511 reviews
  • Rated 5 out of 5 stars

    Great device. Limited by internet connection speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is an awesome streaming device. You do need good internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tvs i have ever purchased. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but just a small flaw

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice but connection gets bad the further away you are even in the house but overall playability is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didnt think i was going to want one of these, as I have a deficated gaming room with a 77" tv and great sound system. Between the much smaller screen, the need for Wifi, and the lack of bluetooth (for audio), i didnt think the Portal would be worth it. Spec wise, it didnt seem like the screen was that much bigger than my iphone 15 plus. I was wrong. The screen is much larger than my phone and is good enough to enjoy Elden Ring and FFVII Rebirth on. While i do think the control feels a little cheaper than the actual dual sense, I really like how much longer it is. The additional length is far more ergonomic and stops your shoulders snd arms from having to internally rotate so much to grip it. It's a seemingly small thing that is actually pretty significant. I do get ocassionsl latency issues, but that seems to be related to my family eating up all my bandwidth. I took the portal on vacation with me and it worked fantastically from the hotel room. All things considered, im very happy with the Portal and have used it far more than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to the PlayStation 5! Can game in my room when I'm feeling like relaxing. Comes in black or white.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost like a PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy this so I didn't have to take my PS5 upstairs when I wanted to play. I work from home as well and my office is upstairs while my PS5 is in my gaming room downstairs. I mainly play COD so I should have read the reviews first. Its not great for COD multiplayer. It works fine when Im playing campaign, but has a lag for anything else. By the time I aim Im dead. Forcing me to explore other games. This also works like an additional controller so I can sit in front of my TV and play on it. I took it to a friends house but the wifi was bad so it was very pixilated. I have started playing power wash and am addicted! I love laying in bed playing. PS5 must be in rest mode or on to connect. Im taking a 10 hour trip away from my PS5 so Im hoping this will be able to be played while Im away. I bought a plastic console cover, screen protector and case and love the feel of it in my hands. Before I protected it it felt VERY fragile. I would definitely recommend you put this in your PS arsenal. CONS: cant switch user or have someone play my ps5 console while im playing on this device...unless I havent figured it out yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I bought for my son he loves so much highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t complain for the $$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! I returned this but only because I decided I wanted to download games to my handheld. Going with an Xbox Rog Ally X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLAYSTATION PORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER FUN LOVE IT ITS AMAZING HD SCREEN JUST MAKES EVERYTHING WAY MUCH MORE CLEAR WONT REGRET!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool device, frees up the tv while playing a game

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing had me confused at first; why would I need something like this? Then I read about other people playing games on it while leaving the tv free for other people and idea seemed great. I had to wait awhile to get one but it serves that exact purpose for me. My PS5 is literally in my room but I like to listen to familiar media like tv shows while I game so I play on the Portal while listening to tv shows in the background. The Portal is perfect 99% of the time; once in a while it’ll take a slight pause but it’s never ruined my gameplay. I’ve been playing Uncharted: Lost Legacy and that game has run smoothly every time I play with the slightest little pause once in a while but it hasn’t ruined my enjoyment of the game. My only complaint of the device is with Best Buy specifically; I ordered online for in store pickup and my box was extremely dented; thankfully the Portal itself wasn’t damaged but any store associate should’ve known that kind of packaging shouldn’t have been given to a customer, it just looks bad on the company. I’ve included pictures so people can see what I’m talking about. Like I said, the device is great, Best Buy associates need to put more care into how packages are handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly sleek and flawless gaming design!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic purchase! My kids love playing Video games on the go so this a must-buy for the dedicated gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great extension to your PS entertainment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the PS Portal isn't for everyone this controller is great for multi-taskers or for those who want to compromise with others who may want to watch the main TV while you still have the desire to game. If you are looking for the next generation "on-the-go PS handheld device this isn't it. However, if you are looking for the best use of Remote Play the PS Portal is the top device for that. As someone who used to play on the iPad, I find the Portal a much better investment (provided you have strong WiFi connectivity). The signal remains strong in any part of your home provided that you have high-speed internet of course. Sound quality is amazing whether you are using headphones or the speakers. It's almost on the level of Apple Airpod Pros. And just like an Apple product, it is user-friendly in terms of install and connectivity. Additionally, you also have the same capabilities as the Duel Sense controller, including immersive haptic feedback, dynamic adaptive triggers, a built-in microphone, and a responsive touch screen. For me (and others like me) this is a great component to add to your PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Game Changer If You're A Gaming Parent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Sony first revealed this handheld device, it was not appealing to me at all, but once I started to hear good reviews about it, I was persuaded to see for myself. Took some time, but eventually, I was able to get my hands on this elusive gaming device (I refuse to get ripped off by scalpers). The set-up was pretty straightforward, all you need is your PS5 Console and a strong sustainable WiFi connection (preferably the same network connected to your console). So, my PS5 console is hooked up in my living room, where 80% of the time it's being occupied by my wife and kids, and when you add in 50+hr work weeks, I rarely get the opportunity or have the energy to sit down and enjoy a proper game session. But, now that I have the PlayStation Portal, I'm able to game at my leisure, in the comfort and solitude of my own bedroom. Couple things to be aware of, if you're a traditional gamer like myself, who likes to buy physical disc games, whatever game you wish to play on the Portal, that physical disc has to be in your PS5 console in order to work. Also, if you wish to play on your Portal a good distance away from your PS5 console (car, work, etc.), unless you have a strong WiFi/Hot Spot connection, the Portal will have difficulties with streaming your game. Overall, the PlayStation Portal is a remarkable device, that has completely blown me away, and I can't thank Sony enough, for creating an outlet for gaming parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony next gen of portables is on the way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so excited for what Sony has in store for the next generation of portable devices. The portal is an amazing product, especially since they added their beta cloud streaming feature. It is so easy to hop on the game for a quick little hour session without having to power up the whole system. Super easy for people who don’t have a lot of time and just wanna play for a quick 30 minutes or so, I would definitely recommend this product. The price point is reasonable too especially if you get an out of the box one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I went on vacation and was still able to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me and the use given to it, this fantastic adding the latest updates is perfect if you are a fan of PS and its products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device that helps to extend your PS5 experience anywhere you have WiFi. Even a strong hotspot connection will do. This works conjointly with the console, so your console must stay on and connected to the internet, should you want to take your portable remote out and about. This does not work like the PSP. It’s simply a remote control with a screen. Hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it after the latest update since you are able to stream games without having a PlayStation 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience with ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on perfect conditions, it was a refurbish item. Works super amazing and with the new update cloud gaming if you got good internet its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Balck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the gaming system it’s nice black and sleek and very portable. I love the online gaming on the go. It’s a must have system.

    I would recommend this to a friend