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Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 6,726 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have for PS5 owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing blew away my expectations. After a few updates they added the ability to play games streaming from PS Plus without the need for a PS5 and that took it over the top. The wife and kids usually are using the TV so this allows me to play PS5 or classic games while they are watching TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would suggest anyone to get one and you would definitely enjoy it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 2 out of 5 stars

    Ended up returning after a couple of weeks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal was a neat concept but in the end, I ended up returning the device. My setup was a hard-wired Ethernet to PS5 and a higher-end tri band routers including WiFi 6E. I also have gigabit speed home internet. Unfortunately the Portal does not use anything above the 5ghz band however. I tested remote play on my iPhone and MacBook Pro prior to preordering the portal to make sure my setup was optimal. After having nearly a flawless experience with those devices. I decided to pick up the portal for the integrated dualsense controls and large display. I played multiple games but mainly focused on Ratchet and Clank: Rift Apart and GT7. Both games worked ok but there was just a bit more input lag compared to other devices I’ve used. The connection would degrade significantly in Ratchet and Clank when any graphically intense scene with lots of moving items such as explosions. This made it unenjoyable to play these offline single player games. Playing any fast-past game online wasn’t even an option with the input lag. I wish Sony would add more functionality to the device like being able to watch movies or play Spotify or even include a browser for Netflix or so you could log onto public WiFi like in hotels since I travel a lot. As far as a subpar remote play device for use around the house, $200 felt like a bad value for this piece of tech.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love the portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase I made all year I’ve always wanted a playstation portal I finally bought one and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great device, as long as you're patient.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing device, with a few shortcomings. Nothing particularly intrusive that a device restart doesn't fix, but the PS Portal will occasionally be unable to find the PS5 for no particular reason. Once connected though, it really shines.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas, he absolutely loves it. He now can play anywhere he wants!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas. He loves it. Great display.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to use on the go. Howe er limited in functionality when the center button is a double tap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing! Surpassed my expectations!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing! Works much better than I was expecting, and much better than my phone or iPad was working over remote play! Love being able to play my PS5 wherever in my house, and on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    On the Fence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about this particular item. After all it is not a stand alone device. But I am able to play my PS5 from anywhere in the house. I underestimated how fun this device would be.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Ps portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for sometime now and i must say im enjoying my time with it, the screen is super clear, good battery life, really enjoy playing astro bot on it, definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. Currently playing right now!! Outstanding customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    The portal to rule them all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is hands down a better handheld then the switch it so comfortable to hold and play your PS5 games wherever you want work home a friends house at the end of the day if you want this handheld buy it $200 bucks is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Addition

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought This In Addition To My PS5. Connection Could Be Better But Overall When It’s Connected I Enjoy Laying In Bed Or Couch Without Looking At The Tv

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    So close 3 out of 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No handheld felt as good as this did in my hands. Sadly the inconsistant connection. The inability to wake my ps5 now and then. The lag. 3 stars is the best I can do. 5 stars for comfort and screen. This is close but not there yet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good and almost great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the use case the Portal is amazing. I have a shared living room TV so the Portal has been an amazing addition to my gaming setup. Would have given it a 5 but there’s some minor issues. First Sony doesn’t want you to use any headphones but there’s and connecting other products is a hassle. Second, if you have multiple users you have to sign out of the portal and sign in as the other users. It’s not an easy transition like it is on the console. Some of these issues could be patched and the future and then it would be the perfect remote player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection Problems but functional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device truly is just a portal to access your PS5 games when not sitting directly in front of it. I was planning to buy a new gaming controller and ended deciding on this instead and it's been a nice addition. Streaming quality varies and affects gaming sessions, so I don't recommend for any competitive gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear for the price if you have a Ps5 already. Take use it at a friends house or on trips as lobg as my console is on rest mode baxk at the house

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about the Portal's ability to provide a smooth playing experience, considering all I'd read online. In use, I've been very pleased - particularly with the streaming option. Using our home internet (which is fiber but has plenty of other devices connected) streaming quality is smooth and fun. A little slower response for games played remotely from the PS5 but still playable as well. Worth it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    anniversary gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband so far no complaints be loves it ,screen is a nice size picture is very clear and grip is just like controllers, we travel alot so we are looking forward to traveling with it. I think its a great buy!

    I would recommend this to a friend
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