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Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 6,728 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing! Surpassed my expectations!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing! Works much better than I was expecting, and much better than my phone or iPad was working over remote play! Love being able to play my PS5 wherever in my house, and on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    On the Fence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about this particular item. After all it is not a stand alone device. But I am able to play my PS5 from anywhere in the house. I underestimated how fun this device would be.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Ps portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for sometime now and i must say im enjoying my time with it, the screen is super clear, good battery life, really enjoy playing astro bot on it, definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. Currently playing right now!! Outstanding customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    The portal to rule them all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is hands down a better handheld then the switch it so comfortable to hold and play your PS5 games wherever you want work home a friends house at the end of the day if you want this handheld buy it $200 bucks is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Addition

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought This In Addition To My PS5. Connection Could Be Better But Overall When It’s Connected I Enjoy Laying In Bed Or Couch Without Looking At The Tv

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    So close 3 out of 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No handheld felt as good as this did in my hands. Sadly the inconsistant connection. The inability to wake my ps5 now and then. The lag. 3 stars is the best I can do. 5 stars for comfort and screen. This is close but not there yet.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best gaming experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! I can play all my games with great graphics and screen quality.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good and almost great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the use case the Portal is amazing. I have a shared living room TV so the Portal has been an amazing addition to my gaming setup. Would have given it a 5 but there’s some minor issues. First Sony doesn’t want you to use any headphones but there’s and connecting other products is a hassle. Second, if you have multiple users you have to sign out of the portal and sign in as the other users. It’s not an easy transition like it is on the console. Some of these issues could be patched and the future and then it would be the perfect remote player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection Problems but functional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device truly is just a portal to access your PS5 games when not sitting directly in front of it. I was planning to buy a new gaming controller and ended deciding on this instead and it's been a nice addition. Streaming quality varies and affects gaming sessions, so I don't recommend for any competitive gamers.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about the Portal's ability to provide a smooth playing experience, considering all I'd read online. In use, I've been very pleased - particularly with the streaming option. Using our home internet (which is fiber but has plenty of other devices connected) streaming quality is smooth and fun. A little slower response for games played remotely from the PS5 but still playable as well. Worth it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear for the price if you have a Ps5 already. Take use it at a friends house or on trips as lobg as my console is on rest mode baxk at the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    anniversary gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband so far no complaints be loves it ,screen is a nice size picture is very clear and grip is just like controllers, we travel alot so we are looking forward to traveling with it. I think its a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny! The quality is great, its travel size but yet big enough as if im playing on a tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect travel PS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for PS on the go. I travel 70% of the year for work so using this to continue gaming in downtime is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love this playstation portal! My husband and i sometimes hangout just doing our own thing. But it sucks when i wanna watch my show but he wants to play his game. So, the playstation portal has been so awesome in letting us hangout but doing our own individual thing. Also helps when our 1 year old demands to watch Bluey lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just gets better and better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased i was skeptical but after numerous updates and continued support for this handheld its the only way to go for remote play on ps5. Also now streaming!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Why you need to get the PlayStation Portable.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal provides a sleek and focused method to enjoy your PS5 games remotely with its impressive 8-inch LCD screen and DualSense wireless controller, making it an appealing option for dedicated gamers. Priced at $200, the device offers a premium experience with its 60 fps capability, although its single-purpose nature might not justify the cost for those who prefer using multi-functional devices like phones or tablets for Remote Play. Despite this, the seamless integration and exclusive features may provide enough incentive for enthusiasts seeking an enhanced, uninterrupted gaming experience at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend getting with the new psn update no lagg

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Narrow misses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Hardware quality is excellent - Haptics is excellent, especially when playing games like NFS Unbound that take advantage of the haptic feedback technology Cons - Display is poor when compared to QLED or OLED gaming experience. Games like STEEP, which has a lot of 'whites' cannot be properly viewed on LCD screen, due to poor contrast. (Maybe changing the in game settings may work, but that would mess my display settings on PS5) - Battery life was poor, not sure if i got a device that was more susceptible to battery drain - Need to buy another sony wireless headset if you want to listen to audio (other options are in built speaker or cabled headphones) The hardware is great (except display). I wish they had better display, battery and ability to connect any BT headphones)

    No, I would not recommend this to a friend
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