Main Content

Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 6,733 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Portal brings console-level gaming to your fingertips with a sleek, portable design. the smaller size can feel a bit cramped for long sessions. Battery life is decent, lasting around 4-5 hours, but you’ll likely need a charger for extended play. Overall, it’s a fantastic way to play PS5 games on the go, though not the most compact option out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Portal joy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a joy to own. It is a convenient device that allows me to enjoy my favorite PS5 titles in the palm of my hand. I love its sleek design, and its display is so gorgeous. It lets me wake my console from sleep mode, which is incredible, and I can't wait to play future titles on it! It

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for Parents Who Game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for someone like me who has young children and rarely has time to sit in front of the TV and game. The only problem I have with it is shoddy connection. I have excellent wifi and equipment but i believe the connection issue has something to do with my mesh wifi setup. When it works on my wifi it runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome fun in a small package

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been great, gameplay feels great. Colors are bright and movement perfectly smooth, great for taking games out if the living room!

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Great Device with room for improvement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At it's core. This device is FANTASTIC for streaming PS5 games in(or out) of your home provided you have a sufficient wireless network and/or knowledge to improve it. That said, your streaming performance is based on that ALONE. The device itself could use some NATIVE cloud streaming which would make it WAY more attractive for the $200 price point. Lack of Bluetooth is not a complete deal breaker for me personally but I can understand why others would have an issue with it. Controller is best in class(obviously the dual-sense features are top notch) and trump all others configs/controllers on that alone and streaming has some minor hiccups here and there with regards to dropped frames(which seemingly are due to HDR and/or unplugging the HDMI cable as per reddit) but I am sure that knowing sony the device will be improved upon over time via firmware updates. In short, temper expectations with this device and look for great PS5 game streaming and/or cloud streaming (in the future hopefully via firmware update) and forget any thoughts of doing anything on the device natively due to mid tier(Qualcomm) chipset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I thought.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming on this thing is much better than I had originally thought. When I first got it, it was dropping frame rate a little bit so I was a little concerned. Then I realized that my PS5 was not connected via Ethernet. Once I updated it, I haven’t had many issues since. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Get you one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I made we drove for Mo to New York and didn't need the ps5 console and Yes it connected over 1000 miles.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    On the go

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and sync with the PS5. Keep the PS5 in rest mode with internet always connected and can travel while using my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Playstation portal.... Great device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a Great device. It allows you to play your PlayStation 5 without being tethered to the TV. Since I've had it that it's been my favorite way to play my PlayStation in a way. However, that comes at a cost sometimes. If the internet is not great then it suffers because it is a remote player, not a stand-alone console. If you're downloading something else while trying to stream at the same time, your game play suffers. However, when things are great with this device, things are really great. The visual quality is great. The gameplay feels like a PlayStation. 5. Dual sense in your hand. The screen puts out very well, so I think that if you were to buy it, knowing that this is not a Nintendo switch, where's a standalone device okay? If you're okay with that, then you should have no problems with this device because it is quite fine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Portal Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you want to play PS5 games on the go. The controls are very comfortable and the screen looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system it never lags if you have strong WiFi and the movements and visuals are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love my portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money works amazing and the fact that I can pick up and play in a friends house or my moms house with no problems is a must have don’t have to take my ps5 on trips any more this is a great product to have for those that travel a lot and hate to always bring there console with them

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a while since I had handheld gaming device, and sony did right by the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, worth the price <200$…and you don’t have to be home or near PS 5 to play.. Just leave PS5 in rest mode and connect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great for what it is

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot that I pre-ordered this thing and definitely got nervous after the reviews but after handling it and using it in the house it is fantastic. I have decent wifi throughout the house and it only slowed down once noticeable when playing Spiderman, but wow how convenient and overall a bargain of what this thing is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The Perfect Couch Companion: My PlayStation Portal

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence about the PlayStation Portal since it was announced, but after picking one up from Best Buy, I can confidently say it's one of the best gaming accessories I've bought in a long time. This is a must-have for any PS5 owner who shares a TV or just wants to game without being tied to the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing . Especially now with cloud gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very good, not Great.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it works phenomenally. Connectivity can be an issue at times but overall very nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent portable gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it even bought the upgrade that makes it truly portable.. just dont findbmyself using it much probably because im am adult.. this is gteat for a teenager or young adult.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't trust the 1 star reviews. It's awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being part of the portal nation, i see all these 1 stars and i think those are trash reviews. I have never seen lag in any of my games that i've played and it's been super smooth. Setup to your ps5 is super easy also. Compared to a steamdeck, you're losing in many fields, but you're winning in price of the device, not including the ps5, and couple other things. The device is very light and feels great on your hands. Steamdeck has a good feel but has a heftier feel. Portal also has no huge fan running. It's super quiet. Only bad things is there's no bluetooth support and external controller support. As a dad that plays at odd times, sound is not that much of an issue and I can just play on the device. It is great! those 1 star reviewers are probably putting their ps5 on wifi or their network is not great, but I don't have the best internet, i get 100 mbps, with my kids device, wife's phone, and the apple tv running. It's not an issue. You have to plug in your ps5 to your router for best result and not plug into a wifi extender either. You have to set yourself up for the best results. There's a reason why it's sold out.

    I would recommend this to a friend
Sponsored