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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6519 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 6,519 reviews
  • Rated 5 out of 5 stars

    Cool gadget, but not quite there yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product. Feels premium. Would be better if it was able to download games or use cartridges. Takes a little getting used to since some buttons from the controller use the touch screen instead. Great if you have a PSN membership and strong internet connection. While I have a membership, my internet set up does not seem to be strong enough for a stable connection, so I did not keep this item, however I hear it’s great for those who do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it really good and i always play and carry with me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal is amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed playing it at home, but the cloud update made it fantastic. I now take it everywhere with Wi-Fi. The image quality and gameplay are excellent. It's worth every penny, I highly recommend it. My only complaint is the limited Bluetooth headset compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If yij don’t gift yourself someone else this convenient gem, you are truly missing out. Very compact but with a punch! Get you one…or TWO!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midnight PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality handheld. Love the new streaming functionality. Feels nice in the hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great… now. Once you do the install you have to search Reddit for the pass to get it to finish its install. Was very annoying but works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VIDEO GAMES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I play it all the time. I tell everybody i know to get one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PlayStation Portal is great but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure. This accessory to the PS5 is a lot of fun to use, but its not perfect. The purpose of this PS5 accessory is to be able to play your games via remote play “only” over wifi, ideally in your home where your PS5 resides. It is possible to play away from your home with a wifi source, but the experience isn’t as good in my testing. I would consider my home setup to be the perfect scenario to use the Portal. I have 1 gig fiber for my internet provider and a high end Wifi 6e router hardwired to my PS5 in my living room. I’m generally 6 to 10 feet from my router while using my Portal and while I haven’t experienced any drop out or delay connecting to my PS5 or my sons PS5 (his is on wifi) I have noticed frame drops and screen tearing on mainly multi player games such as Call of Duty MW3 or Fortnite. I only had one noticeable frame drop on Spiderman 2, but nothing that would make the experience lackluster. Its great to have essentially a PS5 controller and everything it has to offer wrapped around a very nice looking 8” screen. It really feels like a high end portable system even though its just a remote player. Hopefully Sony will have an update in the near future to help make the playability more seamless and more features to unlock. The positives out weigh the negatives for sure. If your like me and have more than just yourself in your household, then I would recommend this $200 accessory as it is a lot of fun to have your PS5 in the palm of your hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for those longer games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. Is it perfect? No, you need a strong wifi or you'll lose image quality, drop frames, or some sound will hiccup. But when it's working it's a wonderful extension to my PS5. I love what they did with the controller part and the lights. It's exactly what I need to get into the smaller less intense games like Octopath Traveler. I definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then i thought. Loving this playstation portable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my daughter she doesn't need a ps5 its a solo console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical, and as always, excellent delivery service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS PORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more than met my expectations & the case/holder i also purchased is very durable & puts my mind at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase I made all year I’ve always wanted a playstation portal I finally bought one and I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a great secondary device to your PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youll need a good Wifi connection to have a amazing experience. Otherwise you may feel that it is unusable. Fortunately I have a decent connection and its be good so far. Huge advantage is controller and the haptic feedback. More seamless connection rather than remote play on another device. If you can get your hands on it, give it a try!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works as intended and exceeded my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice & clean & so light , never have no problems with using device or playing games on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Invention Ever.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I'm in Vegas right now and I live in LA and it works wonderfull. I think that they should have more on stock so I can buy another one as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic add-on to my PS5 system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation portable is a very good product. Just make sure that you have good Wi-Fi to backup this product. Just so everyone isn't aware, this is an add-on to your PS5 not a substitute for your PS5. You do need a PS5 system to play this PlayStation portable. That going ahead setup is super easy. I just jumped into a quick YouTube just to make sure that I did it right and then signed into my PlayStation on the PlayStation portable and jumped right in the gameplay. Initially it was a little laggy until a portable was able to get onto my Wi-Fi and play. So it is very Wi-Fi dependent. Gameplay seamless. Fantastic. I had black myth wukong and The new Star Wars outlaw as well as destiny. And it was able to keep up with the gameplay. Fantastic system. Enjoy taking it on the road. But just remember the further you get away from your system. It does take a little bit longer to connect. But overall fantastic by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any PS5 owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a must have for any PS5 owner! I waited a bit to buy because the initial run of it sold out everywhere. It looks fantastic and the sound is just as great. No longer am I bound to play my PS5 infront of a TV!

    I would recommend this to a friend