Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6519 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 6,519 reviews
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item ,i like it very much very easily to get with the games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, if you have a connection to wifi anywhere you can use it, look amazing, plays amazing, and is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How to download the uncharted PlayStation portal to wifi and fester between to PlayStation 5 or PlayStation 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looooove this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality and sound is amazing , love that it can go any and every where with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and am very glad the way it turned out for a gift for my brother!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says it does

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get the best out of this device you need 2 things: 1. PS5 plugged into your router via Ethernet. 2. Good wifi signal. In my experience, you can play most games at full speed without any issues. It's great for 3rd person action games, RPGs, platformers, etc. I assume twitchy online shooter games are less-good compared to just playing them on a console. But this is a streaming device, not a portable console. The screen is nice and big - a big win if you're used to playing/streaming games on your phone. The controller itself is basically all the same tech from the DualSense controller. Your hands might get uncomfortable after a long play session. Not sure if that's from the added weight of the device or the ergonomics of the device itself. It takes USB-C and has a headphone port, which is more than you can say about most devices nowadays. People like to compare this to handheld computers that cost much more and take much more work to set up PS5 streaming. This is a no-frills streaming device that works right out of the box. It doesn't promise to offer more than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product so far! The fact that it’s portable is amazing! My son loves this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psportal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very good with new cloud gaming abilitity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got 2 for Christmas and was able to get the living room back. They love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guilty pleasure buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With addition of cloud streaming, this is now a stand alone console. Highly worth it if you’re already invested in the PlayStation ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just gets better and better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased i was skeptical but after numerous updates and continued support for this handheld its the only way to go for remote play on ps5. Also now streaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for my nephew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great look, runs smooth and the screen is a decent size with quality graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for someone as a gift and they love it. The only thing that is off putting is that in order for it to work well with no lag you have to have really really good WiFi. If you have amazing WiFi and a ps5 I would say to get this but if you don’t have $200 but want something like this the backbone works just as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 in Bed :)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine! If you're having latency or a connection issue just look up how to put all your devices on 2.4 Ghz and your Portal on 5Ghz via your router settings (your PS5 should be using ethernet). Something so great about putting down the controller in the living room, and then picking up the Portal in the bedroom and the game didn't skip a beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable way to way PS5 games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation Portal from Best Buy as an open box item, and overall, it’s a solid addition to my gaming setup. The standout features for me are the controller feel and the screen size. The controllers are well-designed, comfortable, and responsive, providing an immersive gaming experience that matches the quality of a traditional PlayStation controller. The screen size is just right, making it easy to enjoy detailed graphics and gameplay without straining my eyes. However, it’s important to note that the graphics quality is highly dependent on your WiFi strength. When my connection is strong, the visuals are crisp and clear, enhancing the overall experience. But when the WiFi signal fluctuates, there’s a noticeable drop in graphic quality, which can be a bit frustrating. In summary, the PlayStation Portal is a great device for those who want to enjoy their PlayStation games on the go, provided they have a stable WiFi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my fiancé and it’s great only thing he doesn’t like is you can’t watch YouTube or shows on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I wish it I could use it at the same time as the PlayStation without it interrupting the PlayStation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but not for everyone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REMEMEBER, this is a straming device, not a standalone gaming system. You WILL experience minor stuttering. It will be different from the experience directly from the PS5 on a TV. With that being said, it is completely playable and I have put some hours into it without issues. I did, though, have to make sure my PS5 was connected via Ethernet cable because WiFi was too unstable to have smooth gameplay. Once I connected my ps5 directly to my router via Ethernet cable, the Portal worked really well. The screen is not OLED but it looks really nice. The controller feels great in the hand. I have medium sized male hands. I have tried PS5 remote gaming through my iPad Pro 11 inch with ps5 controller, iPhone, and MacBook. I’d still choose the Portal over those. It just feels better. And I like that the controller lights up green when turning on the the Pip-Boy light in Fallout 4. Overall it’s a great product as long as you know what you’re getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, bought it for my husband for xmas hasnt put it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to take everywhere

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ☺️ easy and practical to carry everywhere.

    I would recommend this to a friend