Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6520 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 6,520 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome.with the new update it runs so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After update definitely worth it. Just a little delayed easy to adjust to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need Good internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with a strong internet connection. If not, can be frustrating to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YouTube Creator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation portal is Great! It really is the definition of gaming on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. So convenient to be able to play my ps5 games when all the tvs are being used up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little device, worth the purchase! I love it and I’m an Xbox guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an open box and it was wonderful. Works good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good if somebody is using the tv, graphics are great. A few flaws, it lags quite a bit, especially if your far from the ps5 console. Which unfortunately also means you cant save games to it to play while on the go. Other than that, its a decent device to use for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Midnight Playstation Portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white Playstation portal was so amazing I loved it. so therefore I knew I had to get the midnight one. The blue light really stands out and makes it looks so good. If anyone consider on buying a portal, please get the black one, I mean you cant go wrong with the classic white one but trust me the black one is better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming games has been great! Connecting to my pd5 is not great but its more of a wifi issue on my end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mobile device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy wiht my purchase and look forward to using it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and he loved it. Great for playing on PS5 in a different room. You do need good WiFi connection or else the graphics on the screen get a little fuzzy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much use, Device sits around mostly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, I got this so I wouldn’t monopolize the TV, but I don’t really use it as much. It works and flawlessly too, but I am not happy I spent the money. Unless you constantly need to game, it’s a frivolous expense

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price point no too mych maintnance as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a quick game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for getting a quick game in whether at the airport or in a room away from your main console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't trust the 1 star reviews. It's awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being part of the portal nation, i see all these 1 stars and i think those are trash reviews. I have never seen lag in any of my games that i've played and it's been super smooth. Setup to your ps5 is super easy also. Compared to a steamdeck, you're losing in many fields, but you're winning in price of the device, not including the ps5, and couple other things. The device is very light and feels great on your hands. Steamdeck has a good feel but has a heftier feel. Portal also has no huge fan running. It's super quiet. Only bad things is there's no bluetooth support and external controller support. As a dad that plays at odd times, sound is not that much of an issue and I can just play on the device. It is great! those 1 star reviewers are probably putting their ps5 on wifi or their network is not great, but I don't have the best internet, i get 100 mbps, with my kids device, wife's phone, and the apple tv running. It's not an issue. You have to plug in your ps5 to your router for best result and not plug into a wifi extender either. You have to set yourself up for the best results. There's a reason why it's sold out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the portable we wanted but its what we got

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for what it is and only for what its meant for if you havent really paid attention to it then read up before you finally are able to get one no it does not have its own games it does not have a browser it cant play music or videos it cant download anything and does not have Bluetooth BUT it does enhance the remote play experience feels better then using a backbone it has ergonomics of an actual controller with a mini tablet in the middle and there is less lag when compared to using my phone its just not the same when you clip your phone to a holder attached to a controller you have that top weight but with the portal its like a feather it is a bit awkward to carry around there arent any cases for these things yet so you gotta be careful yes its overpriced i think 150 wouldve been good and yes you waste less with a gamesir galileo G8 or a backbone or a razer kishi or a controller clip but the experience isnt the same if you really want this be patient keep looking DO NOT buy it for more then 220 dont go to fb and meet up somone selling it for 300 keep looking and be patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it use if way more than i thought I would works great no lag

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reconsider buying

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh it’s not that great. If you’re the only one in your house using the network, it’s great, even if one other person is gaming, it was miserable to use with the lag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Step in the right direction!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited for this to be back in stock and went back and forth on whether I would buy it when it was. After watching and reading many reviews over the months, I decided to go ahead and buy it and I'm glad I did! This is a good device, great screen clarity and size and the grips are just like the PS5 controllers. Sony nailed it and because of this I am actually playing my PS5 more often. A lot of the reviews mention that you need a strong connection and that does seem to be the case, because on a public, restaurant or even a hotel setting, you'll get some tearing and freezing and the connection will just drop. Plus, it'll take forever to connect on a weaker network, but other than that, this is a great device! I, like many PlayStation fans, hope that Sony gets back into the handheld games, because if this has native game capabilities and Bluetooth, it would be a super Vita or PSP!

    I would recommend this to a friend