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Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 6,726 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer on PS5, this is a must have. Only down side is you need strong wifi. No complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun with drawbacks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listing the cons first: - First and foremost, the most important thing, the Wi-Fi signal and input lag. You will always have some form of lag, no matter how good the Wi-Fi signal and your settings are. even though it’s very small, it is still there indeed. - To pick it back off the first one you cannot play competitive style games online and by that I mean, due to the input lag. Sure, it will work, but I don’t see portal players coming out on top. - even though the screen is a decent size, the The joy cons are considerably smaller than a PS5 controller giving you less surface area to grip your thumbs. The grip is smaller too. - The charging port, it’s integrated in the back of the screen and dented into the frame. It makes charging and unplugging with the supplied cable, not challenging, but not as easy. -you are unable to connect headsets, but the portal does work with the PS buds that came out recently. Now for the pros: - The first important pro for me was the amount of fun I had away from my console. Due to the first con, I was at home, but still had plenty of fun around the house. - It’s battery lasted a good 7 1/2 hours from a full charge. Brightness and volume were up so assuming it could last longer if those are taken into consideration. - My son dropped it from about 3 feet and I was surprised that it did not have any cracks or dents into the screen or frame. So it is somewhat durable. -it is in fact, fun using it with games that are single player, like God of war, and Spider-Man. In my opinion, and in this Review I give it Four stars and the reason for that is because the fun I had using this thing. If it wasn’t for that, it would be three stars because the portal is not needed by a true gamer where there is a lot to account for and this system has too many of those cons. But all in all, I still recommend it to those who are curious enough.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Easy to use and as long as I have WiFi I can play anything

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great device for at home play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to play games away from the console. I love it for when there are sports going on. The only downside is lack of play away from the home network, which does not function well. I would give it 4.5 stars for this, but since I can't I rounded up to 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play on Portal more than PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Portal! I often find myself playing on this more often than on my PS5 Pro and TV. Works flawlessly at home. I have not tried it away or on other WiFi networks. The new Cloud gaming option is really impressive too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Don't stop trying to get one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, don't give up on the drops! Just be persistent and it'll happen, super worth it. So nice to have so others can watch TV, or not, and I still can play.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great with some quirks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a sleek and well-built device that allows you to stream PS5 games over Wi-Fi, providing a smooth and immersive gaming experience with adaptive triggers and haptic feedback. It integrates seamlessly with the PlayStation ecosystem, offering easy access to your game library and PSN features. While it relies on a stable Wi-Fi connection and the battery life could be longer, it's a great addition for PS5 owners looking for a portable gaming solution.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent buy!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Portal I had a very good time playing with my siblings during Thanksgiving. The fact I don’t have to bring my PS5 is sooooo much better! Spider-Man in my hands!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a customer, the PlayStation Portable delivered an incredible handheld experience. The graphics were outstanding, the game library was diverse and engaging, and the system felt premium and innovative. It provided console-quality entertainment on the go and remains one of my favorite gaming devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend, perfect for the kids or when the TV is being used and you still want to game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Accessory for continue playing.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, definitely is not for everybody but if you are looking a secondary experience for your Playstation 5 set up is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote that keeps you connected and sometimes I use at home more than PS5. Only downside you do need strong WiFi but hotel free WiFi works pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Ps5 on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the wait. Screen looks great. Feels comfortable in my hands. I would suggest the PS5 hardline to the router. Battery life is good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works great for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great. My only complaint is for when the wireless has a hard time keeping the connection. Not that this is a problem on the divices side but its the only negative ive run into.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works and plays great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, use it alot. While it does need wifi it is a nice thing to have if your a big ps5 fan. Good for children or adults. Have not had any huge issues and as long as the wifi is strong/normal you wont have disconnect issues as well. Overall a nice little addon. Definitely not a item to buy if your expecting it to work without wifi etc. Common sense when buying this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and picture looks great. You definitely need a very solid wifi connection for it to be reliable or it will get pixelated/lag.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues to be unable to impress with their handheld options. The PS is so great that I keep hoping they can nail a handheld system, but this is not it. We got it for my daughter for Xmas and the connection was glitchy, the screen images were subpar and the whole experience was laggy if that makes sense. At under $200, it’s not terribly expensive, but if you’re hoping to be able to play your PS5 games outside of your house or even in another room in your own house, don’t hold your breath that this is going to be what you hope it will be, it isn’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! No complaints here. Really enjoying it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 gaming without the console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works wonderfully when streaming, slight latency depending on internet speed, Cloud gaming beta makes this a must have for those with a PS Plus subscription

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS streaming beta is a game changer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and is a great way to play ps5 games on the go.

    I would recommend this to a friend
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