Customer Ratings & Reviews

The Portal is a must have in 2025! The newest update makes streaming easier than ever!

This product came on the day it was suppose to! Right on time

If you have a wired internet connection to your PS5 then the experience is great for slow paced games.

I am not a gamer so I was questioning if I should get PS5 but then decided to get portal for cloud gaming to get just a taste of PS games. I am loving it and don't think I will get PS itself. The form factor makes it more convenient and practical for me. The screen is large and punchy. I mostly play RPG games and did not face much issues on streaming.

Love this thing. Smooth remote play, crisp screen, and super easy setup. Perfect for when I wanna game without hogging the TV. Highly recommend.

I love my Playstation portal, it’s nice to be able to bring it on the road, it super easy to use my 6year old daughter is able to use it!

Loved the first one got defective Best buy replaced was fine

This is amazing I bought this for my daughter and she was so happy she been asking for it

Didn’t think I needed to buy a PS Portal, but finally caved and glad I did! Allows me to play games while my wife is watching her shows. Also, I find myself just playing on it anyways even when the TV is available, the handheld feature is just nice. Do it.

Fun! Easy to use! You can use it anywhere Love it

Pretty cool device. Only bad thing is your PS5 needs to be on at the same time.

I love my PS5 portal very easy to use, ordering & curbside pick up was a breeze

Just as described and loving it, no complaints!!!!

Love the playstation portal it works well as long as you hard wire in

Works like new and it’s in perfect condition I have no trouble at all

Gotta remember that this isn't like a Nintendo Switch, which can be played anywhere, anytime. Requiring a good internet connection changes the dynamic of this device, but the upside of that is far superior graphics to a Switch because you are playing content streamed from your PS5. You want to make sure your PS5 is connected to your router via ethernet and not wifi for best results. For me, this is a fantastic device. When I play at home, it is perfect 99% of the time. Every once in while (as in one or twice a month) I will see a small stutter in the video, but it resolves almost instantly. And even when I play way from home, as long as I have a decent internet connection, it is almost as good. Couldn't be happier with my purchase.

This is the perfect dad gamer accessory. As a dad myself, the kids take all the TV time and its pretty rare for me to play games on TV. I usually have to play really early or really late when they are sleeping. The PS portal lets me game on the couch, toilet, or anywhere else in the house. Connect it to your phone’s hotspot to play elsewhere. The biggest downfall of this is that you can’t just connect any bluetooth headphones to it. You have to use Sony’s. Luckily I already have one. Its 2025, no one uses wired headphones anymore

Great product. If you have PS5 and play a lot of single player games or quick matches to play without TV. This makes my TV free and still game while watching mvovies on TV.

Good on the go handheld gaming console thats screen is clear.

It was the perfect gift for my 10-year-old son; he really likes these Best Buy products.