Customer Ratings & Reviews

Excellent the best portable console i had ever bought

Takes a bit to set up. Once done is a good syatem for streaming.

My only negative is it needs to be able to play all games from your library that you purchase

It great when the connection actually works. I have mixed feelings. When its working I can spend hours playing happily but when the connection is an issue despite the internet being high speed, the PS5 being connected wired, the hdmi cable unplugged and me less than a couple feet of the PS5 thats...pretty infuriating. Overall I love it but they need to work on the connectivity on this device. Hopefully, if there is a 2nd one, they have fixed that issue.

love the convenience this item brings for real gamers

Got it for my husband for Christmas and he loves it!!

Cloud gaming it very good. It does not freeze at all.

I searched high and low for the portal for my husband. He LOVES it. He refers to it as the “dad station.” It is a bit large but he doesn’t mind. He enjoys being able to play his PS5 in any room as opposed to the basement.

Great product. Works well had no issues linking to my PlayStation. Overall a grea product

Great product easy to use quick loading I bought it as a gift and they loved it!!

Great and one of the best gifts my nephew got this year 2025.

Nice game, has some issues to get it connected but works well.

Great product, I bought 5 as gifts and everyone loves them!!!!

Love it! Bought it for my son birthday. My son is very happy with it. Specially on the go!

Best for outdoor gaming and quality as ever best buy never let us down.

An amazing product and works great and my girlfriend loves it

Great for the road is doesn’t need insane amount of wifi just a good source of wifi. The quality of the playstation portal looks insanely good when streaming

I wouldn't really recommend this remote player. From its announcement, it was promised to be a dedicated and more reliable remote player than the app or another form of remotely playing PS games, but it doesn't really deliver. I have a decent network at home with really good down/up speeds (AT&T Fiber). My first issue was that the remote player did not want to connect to my PS5 console. I had to make modifications to the WiFi network. When it finally connected, all the games I tried appeared blurry even though my console and Remote Player were both in the same room right next to the modem. To make the remote player work a little "better" would require me moving the console even closer to hardwire it to my modem. I would still be limited by the Remote Player's WiFi and any interference around my house, and I refuse to move my console from the room its currently in. There are many devices in my house that can cause interference (all the cell phones, other consoles, computers, TVs, sound systems, etc.) Finally, I decided it wasn't worth the trouble, and I returned the Remote Player. Most people have told me they've had "okay" experiences with it or have had to move the console, buy a different router, etc. The reality of it is that this remote player should have WiFi 6 to be a more reliable Remote Player and most people don't have the home network to pair with that if it did have it. Build-wise, it's good. I would've paid double its price for an actual dedicated mobile console from Sony. As it stands, I rather not have this remote player.

But if you’ve done your research you can come to understand the value it has and from its overall functionality. Unfortunately, this device is not for everyone. As for me i love it, and appreciate it, and have value in owning one. While i love traditional gaming on a console, I also love gaming on handhelds . This device gives me the best of both worlds. Ive had fun playing Ghost of Tsushima, Kingdom Hearts FM, God of War 3; from in bed at night, my kitchen, and boldly enough from my bathroom. Its network dependant, and ive had a few issues due to their being excessive rain in my area but nothing that impedes me from playing and enjoying my games. The lag from my experience has been minimal and while i wont say its been near perfect. My experience has been highly positive. This has been a great investment for me. I’d encourage others to give it a chance. Just by doing your research and understanding it, you know if its truely for you or not.

This works way better than expected. I play this at work with work wifi while connected to my ps5 which is 20 mins away from me