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Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 6,733 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device when you want to game on the go provided that you’re on a stable wifi connection. It may not be for everyone but it does its job for me. Price-wise, it should have been around $150. Do wish that Sony comes out with an upgraded standalone version that doesn’t require streaming from the ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Updates have made fun mobile choice.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun portable in the house when needed, and somewhere with good wifi, so you can play console games or stream games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good performance, nice screen

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play PS5 games remotely. The screen is big and has great picture quality for an LCD. It runs very smoothly. Would've looked better with an OLED screen, but that would increase its cost. Overall excellent product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Getting Better With Updates

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i first purchased, i was skeptical. You do need an really good internet connection and it does require your ps5 to be in rest mode, and connected to wifi, but if your ps5 is hardwired to the router, it should be no issue. There was a recent update that makes the portal its on device persay, as long as you have the Premium tier of PS Plus, you can stream games directly from the cloud, no PS5 needed. The catalog right now isnt to big due to it being in beta, but it definitely makes it worth it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the b3st buy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best to buy!!! Lol Just like the Logo. Staff is beyond friendly and helpful. Havent purchased until now but, never an issue ever!!! 5 stars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only worth the money while on Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the handgeld has some comfortable controls and came in at a steal during Black Friday, the portal has issues baked into its design that diminish its potential value. The handheld is streaming only as opposed to being able to download your library onto it directly. Not only that but the analog sticks can be fragile, a disapointing fact when considering the cost of the handheld when bought at its MSRP.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for remote play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some great uses but the lack of internal storage is disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mobile gaming at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mobile gaming system!!! Graphics are on point easy connection and setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better now that it supports online gaming versus remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect to take everywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ☺️ easy and practical to carry everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My upload speeds are not quite good enough to stream from my PS5 but streaming from PlayStation cloud is flawless. Loving it so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Die hard PS5 player here. Love playing remotely with good wifi on both ends. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great consol. it works perfect especially with the new streaming beta. im able to play anywhere i go with wifif

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids. Love it, and when they go to sleep I play because I love it too lol.. gift I could have bought

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Actually awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is AMAZING! Was hesitant about purchasing one of these at first. Did some research and made absolute sure that my internet connection had the juice for playing games on it. Everything about this purchase makes me happy! PS5 games in bed…c’mon!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have ! I'm so glad they came out with this. The original PSP was amazing , I believe it came out before it's time. This is an absolute upgrade. My whole family loves everything about it. Very easy to navigate! Best buy was amazing at helping me place the order and get it to me fast!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not bad for what it's worth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box excellent condition and it didn't even look like it had been used. The only downside is the Portal has to be on the same network as the PS5 but if you only have on TV it allows you to play without taking up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing when it works well. Network stability can be an issue sometime. Its great for playing RPGs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Psportal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool. Did not fully understand the purpose of it, but at the end it's pretty fun!

    I would recommend this to a friend
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