Customer Ratings & Reviews

This system is much better than I had read about. The screen is large and has beautiful color and contrast! When I go back to play my Asus ROG Ally, the screen seems so much "smaller". I do have an issue with internet connection cutting out when I first start a game, then it goes way and plays flawlessly.

I recently bought this to test it out and i was really spectacle about it. 1st time buying this and i was amazed by the Quality and is very comfortable to hold, it actually feels like you're playing the PS5 but in the palms of your hands. The Graphics are 1080p but it feels like your playing in 4K. Definitely recommend this to any gamer out there.

Definitely recommend, especially if you share the TV with family or if you travel. Playing in bed has also become a thing. The battery life is good and the quality is nice also. I think it’s a great addition and the price point is perfect.

The PS Portal is an incredibly useful platform for PlayStation users. It's user-friendly and provides easy access to a variety of features, such as managing your account, purchasing games, and connecting with friends. The interface is sleek and intuitive, making navigation a breeze. Overall, I highly recommend the PS Portal for all PlayStation enthusiasts!

Honestly it works amazingly ! Perfect for my son and how he likes to play the game moving around from spot to spot ever 10-15min. Feels great in the hands and the screen is just beautiful. Only thing I could say to improve is the streaming be a little smoother maybe a 4k screen as well but otherwise perfect

Love the feel of the controller no issues with connectivity. Good product so far.

Don't always follow what the latest Internet outrage trend is. If you always follow the internet you'd own nothing. It works great over home network. Have not tried it outside of that. Works as described. Few disconnects here and there but we noticed that at late evening times when everybody was home. Try it before you knock it.

Excellent open box product, really the Best Buy ratings are very accurate regarding the product, the condition was perfect and the operation was luxurious. The PS Portal is definitely not for everyone because of its features but it more than fulfills what it promises.

Best gift I needed to give myself! So glad I invested in my Portal!

The games are legendary I’m able to watch play games and have it at my disposal. being able have access to my game when traveling

On time delivery, Playstation portal is great can play ps5 and ps4 games that are downloaded on ps5 or if you got extra storage connected it can play any games on the storage device as well !!!!Playstation games while relaxing at home laying in bed or when out an about.. can be played anywhere with strong internet while Playstation 5 is at home in rest mode!!awesome machine!!!

Theres not too much latency but as long as you have decent wifi, screen quality is also impresive for it toniust be 1080 suprisingly they just didn’t immediately drop it as just an OLED but its great still. Analogs may take a little getting used too they feel a bit slicker but some foam bumpers should do the trick.

The concept behind this device is truly remarkable, offering an impressive display and a tactile user experience that is second to none. However, its functionality falls short due to a critical limitation: the inability to play the PlayStation Portal. This flaw is akin to owning a Lamborghini devoid of an engine — visually striking, yet fundamentally lacking in purpose. Additionally, the device's Wi-Fi capabilities are subpar. Despite having a high-speed internet connection at home, I experienced significant lag and poor image quality, rendering the experience frustrating. Regrettably, I had to return the device after just an hour of use due to these issues. It's a fantastic concept with immense potential, and I sincerely hope future iterations will include enhanced features like Wi-Fi 6 to fully realize its promise.

Such a beautiful handheld runs very well no latency or lag for me. Now you dont have to hook up to your console you can play so many games on the cloud. Very impressed like it better than my switch

This product is amazing it is great for the holidays! It pairs perfectly with the ps5 and can be used anywhere in the house I love it! I would highly recommend it only down side is you need to be connected to a PlayStation 5 to use it, but overall a solid product with great battery life! It’s also way more worth it than the backbone that requires a phone and uses a much smaller display!

Like the title and many other reviews have stated, the Playstation Portal is absolutely amazing if your internet is blazing fast. You'll get a crisp 1080p and for single player games it's an absolute joy to play. HOWEVER, most people don't have wired gigabyte internet, in fact my area (major city on the west coast) doesn't even have a provider offer those internet speeds you see from youtubers. As a result, out of an hour of gameplay, i'm probably disconnecting twice and most of my gameplay is around 780p while having 2-3 times where the quality drops down to 144p which is aweful. While that issue is down to my internet, Playstation isn't pushing out enough updates to fix the latency issue either. If your internet is fast I'd recommend otherwise, no.

Connects to my playstation like butter, feels good to play anywhere in my house. Only slight lag. Would recommend to anyone who just wants to hang in different rooms or if you have that limited number of tvs and want to play while someone is watching something else.

When the PS Portal first got announced I knew I had to have it! Best Buy went live with having them in stock in November 2023 and I was able to snag one up! I’ve never had this much fun with remote play! I can lie down, play on the couch while watching tv too, and or play outside. I’m happy with my purchase.

Surprisingly very fun, great graphics, easy-to-use, must have a good internet connection, the only downside are the thumbs, too small for me, hopefully a 3rd party will do an attachment

Love the PlayStation portal is one of my favorite the best thinf i like about is the i don’t have to be stuck on the tv i can go anywhere in my house n play worh my friends recommend to anyone….!!!!!!