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Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,726 reviews
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice device. Works really good with a decent internet connection. The screen is so much bigger vs a iPhone and you can see much more detail in games you’re playing. The battery lasts a decent amount of time. Remote is great if others wanna watch the tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Ultimate Remote Play Device for PS5 Fans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly surprised by how smooth and responsive the PS5 Portal is. The display is crisp, controls feel just like the DualSense, and the setup was super simple. As long as you have a strong Wi-Fi connection, this thing runs flawlessly. I can keep gaming even when the TV is in use, and it’s perfect for relaxing on the couch or playing in bed. Definitely worth it if you’re deep in the PlayStation ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then I expected! The screen is A nice size and I have not experienced any connection issues.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    Great for what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is. Nice to be able to play my PS5 games while the kid watches Monster Jam. Make sure your PS5 is hard wired to your router. Also turn off HDMI-CEC so waking your PS5 doesn’t turn on your TV when connecting with the Portal. COD is playable online when on the same router with minimal input lag, input lag is greater when playing remotely thru WiFi, like at a hotel. Get a skin, case and screen protector! You can’t stream media, only play cloud games or games on your PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Finally PlayStation 5 while Pooping..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect accessory for a PlayStation Fan with loose bowel , and /or a needy wife .. now when she begs me to come to bed , I just go , but bring the portal.. so now she has company and I can play helldivers 2 .. happy spouse , happy house.. Tho it IS NOT A Portable PlayStation .. just a controller connected to a WiFi enabled oled remote screen .. so only useful if you want to play in a WiFi 6 environment , It has very specific uses , and it fits perfect into my needs.. if you ever find your self at home and want to play ps5 but be free to sit anywhere your WiFi covers , then I highly recommend At the same price as the PlayStation edge controller , which has a pitiful battery . I find this a far more useful peripheral.. all around ..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great product for what it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, it was a remote play device, but with a recent update, it allows you to stream games from Sony (with a premium subscription), which is pretty cool. The games catalog is quite extensive, featuring some top titles. Unfortunately, I found myself not playing it much because the latency that was occasionally noticeable, and the quality would drop. Even when it worked well, I had to stay fairly close to my router, and even then there were occasional hiccups. Maybe my internet wasn’t good enough (500 Mbps).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    8.5/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great/ best handheld for the price point, games work flawlessly even on minimal internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal is amazing my fiancé lives his and takes it everywhere.. even though it was refurbished it looks and works like it was never used before.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for gaming on the go !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made for on the go gaming !

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good device but did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest Review: The idea of the portal is amazing, but you need to be ready to connect your Ps5 to the internet through a LAN cable. Too much of Lag while playing games if your ps5 is only connected on wifi. You will not enjoy the ps portal if all the devices are only connected to the wifi network. It is actually frustrating when you are ready to play a game but there is frequent disconnections. I had to return my portal back due to all these reasons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better than i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome i jist wish i had more time to use it. My kids keep stealing it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent it definitely exceeds my expectations perfect condition plus excellent quality!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i wanted and expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my iPad paired with a dualsense for remote play since I’ve had my PS5, but this is just so much better and more convenient. Now, I can literally play my PS5 games just about anywhere and not have to worry about having somewhere to place my iPad while playing. The pottal also does great with reconnecting if it drops connection unlike the remote play app on tablets/phones. I tried a backbone for a while but hated tying up my phone to use just for that. My only complaints so far are that the touchpad integration feels kinda thrown in, and I’m also not a huge fan of the PS button placement. It’s not perfect, no…but I’ve been loving it since I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought this was going to suck and i was going to return it after a day. Well I'm not ever returning it. If you have a good internet connection and ps pro it works amazing. Super impressed with this accessory to the PS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go if you pay for premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a console, but I travel for work and was disappointed that I wouldn’t get to use my console at home much. I was on the fence about this until the newest update came out for cloud streaming. This portal is AMAZING. The only downfall is having to pay for the PlayStation plus premium if you want to use it on the go and not have to worry about your console at home being in rest mode. I do love the fact that I can be using the portal and the console at the same time, as long as two accounts are being used.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games around the house if you don't want to move your console or someone else is using the TV. Does take some getting used to playing on it but you get used to it quickly. I do really like how they have the controller handles compared to other handheld consoles. I think that's what separates this from others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I thought.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming on this thing is much better than I had originally thought. When I first got it, it was dropping frame rate a little bit so I was a little concerned. Then I realized that my PS5 was not connected via Ethernet. Once I updated it, I haven’t had many issues since. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    good for JRPG, Tactical, adventure games.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I would like to be out of my bed when I am playing games. Pros: - very good for adventure, JRPG, casual games. -beautiful screen. LCD screen but good quality. I don't notice backlight bleed. cons: - not for fast paced games where reaction time is very important. - not recommended for FPS games, latency is okay, but you will feel it. -also, I don't recommend this to horror game fans. it is an LCD panel, so you'll notice greyish instead of deep black on dark scenes. ** you need a ps5 to play on this** **this accessory is for casual gamers** if you have extra money - buy this if you like single payer games and don't wanna be tied on your tv. or buy the ps5 edge controller if you're always playing FPS or any fast-paced games that rely on reaction time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Exactly as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those whining about this…I’m not sure it’s fair to judge this item based in what it DOESN’T do…I’m not sure that’s the point of a customer review. If i wanted a detailed level of analysis on what this product should or could be, I’d look up ign or cnet lol. With that said, this product does exactly what’s advertised. It’s a remote player for your ps5, best used around the house. It’s perfect for when my tv is being used or i want to get some gaming in while in bed or lounging elsewhere. The screen is beautiful and while yes, i have a Backbone, this works so seamlessly and automatically. The controller is solid and feels just loke a dualsense in your hand. Yes, you need a reliable internet connection that isn’t choppy lol. Trying to download or update something on your ps5 while using might also cause some lag. All in all, big ups to Sony and I recommend to all my fellow casual gamers that just don’t want to be stuck or restricted by their main tv’s. Hardcore gamers looking for a ps Vita replacement will be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Portal joy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a joy to own. It is a convenient device that allows me to enjoy my favorite PS5 titles in the palm of my hand. I love its sleek design, and its display is so gorgeous. It lets me wake my console from sleep mode, which is incredible, and I can't wait to play future titles on it! It

    I would recommend this to a friend
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