Customer Ratings & Reviews

Love it screen is way clearer then i thought it was going to be.

The screen is amazing. Being able to play my PS5 games while traveling or when im laying in bed while it is in a different room is amazing. It is surprising comfortable in the hands.

Ever sifne the update withh cloud gaming it has been so smooth. No ps5 needed ajd they added games every week when i travel I can take my portal with me. Even though its in beta one day we can play our games or maybe download them but no lag or nothing when I play

Before I purchased, I had read a lot of reviews and many were from people like me. I’m a parent of two young kids, so being able to sit in front of a TV with my system set up just isn’t in the cards right now, so I went ahead and got this. I do like it but there’s definitely room for improvement. I use a wired in ps5 but some games are tough to play due to lag input. It’s not my WiFi, my WiFi is consistently strong. Sometimes the screen glitches and it’s weird. Some games play perfectly. Oddly some online games play better than offline games. Battlefield plays perfectly. Ghosts of Tsushima plays great. MLB is hard, there’s definite lag between when you hit the button to when the action is performed. Madden mostly plays great. NHL is a mess. I don’t think it can handle that fast constant action right now. I hope it’s something they can patch. I have headphones that work but it seems like they only connect bc I have the dongle in the ps5. There’s somehow no Bluetooth on this thing which in 2024 seems wild. Battery life is pretty good. I’d estimate 4-6 hours per charge which is pretty good IMO. Feels like you’re holding a real controller. Gets a little heavy if you’re laying down holding it but nothing crazy. Overall a cool product that I hope continues to improve. Oh, one more thing, it’s sort of loud. You can really hear it working if that makes sense. Lots of clicks and buzzing at times. Is that normal?

Just a useful great buily product that i enjoying using everyday. Dont kick it intil you try it.

Love this thing! It works well and I use it when Im on the go

My grandson loved the game he got really exited when i got home with it. He plays the game after he gets from school but first he needs to finish he's homework and then he can play the game for only 2 hr.And he is very happy after he plays the game connected to the PS5. And i'm happy also to se my grandson happy as well. I thank Best Buy for my grandson happiness. Tks. Robert Sanchez

Well built, premium quality, portable , crisp graphics, looking forward to when PS corp. to expand the streaming library

I was very hesitant to get the PlayStation Portal. With having 3 kids I get no time to game. So I bought this and gave it a shot (had two weeks to return it if I don’t like it). Well for me this has been amazing, I can now play anytime and I have finished two games since buying it. Highly recommend for Dads out there. It’s ok for call of duty but it’s better for single player games.

Needs real strong internet speed or direct connection or it lags and freezes

Was looking for gift for my son and thought this would be great for traveling. Hook up to hotspot and plays games from the house. Can be a little glitchy but nothing compared to dial up days.

Works well for my PS5 easily to use and play a nice add on

Excellent product. Does exactly as it is supposed to do. Screen is top notch.

One of the beat products from sony. So easy to use and is perfect for hand held gameplay especially with the new update.

Great handheld as long as they keep up with updates

The product arrived quickly and in good condition. Worked well out of the box.

Great product, as long as you have solid internet somewhere it works perfectly as a remote player. I’ve never had a problem and it’s a great addition to the PlayStation Eco System.

Really enjoying this impressive piece of tech thus far. It's given me the opportunity to open up our family TV more as I can play my games elsewhere, including out on our patio (perfect for summer!). The hardware is impressive and as long as your internet is up to modern-day speeds, the performance is solid during both multiplayer moments (Helldivers 2) or single player games (Last of Us)

Perfect for when my significant other wants to watch TV and I want to play my games. Thought about just moving my PS5 to another TV, but this remedies that and being able to play anywhere in the house is more useful than I thought it would be. It's also nice if I want to get in a little gaming session before bed. Light weight and comfortable to hold. It's very niche, but worth it if share the TV with others.

I’ve had it for two years and Somy has put out nothing but spectacular updates that make this device compound in value. To me, this is one of the best electronic purchases I’ve ever made.