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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5654 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,654 reviews
  • Rated 4 out of 5 stars

    Great Companion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of the portal by having the ps5 controller design. The connection was stable as long as your near your router. I recommend for people who share a tv where their ps5 is connected and can still play their ps5 anytime while another person is using the tv. I don’t think it will work well outside or traveling depending on the internet connection. The portal is a companion device and don’t expect much other than being able to walk around the house and play your ps5 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy how the psp was so ahead of its time ! Bought this to play while traveling or when home bored and I gotta say this thing doesn’t disappoint! With the new beta update games are running crazy smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for dads

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you’re laying in your bed and don’t feel to get up and play - ps portal ps portal! All I got to say is this is perfect for those busy fathers that are on the go and when night time comes and the bed is calling….. you can put in a little bit of hustle on your favorite game before you shut eye. Idk that’s me. Anyways I am satisfied with this and couldn’t ask for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming Tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about this product. However I have used it almost daily since I got it. I have alot of digital games and that is how you make the most of this product. The graphics are incredible and I have played online. Online gameplay drains the battery life quicker but for the most part you can get a solid amount of time gaming, online or otherwise! Highly recommend if you want to game and not have to haul your PS5 around. 10 out 10 must try again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the lack of inventory and chasing around to purchase the unit, the device is completely worth it for times when I’m only able to squeeze a couple of minites to play without bothering the entire household. It depends completely on your wifi strength and bandwith, but overall great experience, decent screen size while playing before going to bed and the familiarity of playing with the ps5 controller. The addition of the explorer earbuds is just the icing on the cake for having wireless audio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely a little annoying trying to figure how to make certain games run good, and getting the comfortability of the controls down. Although I still have had a great deal of fun taking this thing out with me and playing games. Excited for the furtive updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using this while watching/listening to other media on the TV. Haven’t used it on a trip yet. Only one time that I’m trying to remote play and the PS5 doesn’t turn on. Might be because I haven’t turned the PS5 system on in a while. So somewhat regular use within a week might help with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samuels Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games are legendary I’m able to watch play games and have it at my disposal. being able have access to my game when traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy the ps5 portal after reading reviews and doing research is the best thing i have bought for my ps5. The portal is not heavy and is comfortable to use the buttons feel like the ps5 controllers . Love the freedom of being able to play mostly anywhere i want. I would recommend buying a case,screen protector and maybe a skin for it. Overall i would recommend this to anyone whether you play alot or as a past time you will love it. I know i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little pricey, but still a great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a very niche group, but it does it’s job perfectly (as long as you have good WiFi). I love how I can play in different rooms in my house easily and also when someone is occupying the tv the PS5 is hooked up to. Make sure you have a lan cable connected to your PS5 for best performance. Gives the PS5 basically Nintendo Switch capabilities, and it’s not even much bigger than a Switch nor heavier. The haptic feedback (and the bigger screen) is what helps separate it from devices like the Backbone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Portable console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase Ever ! Who don’t have a Playstaion portal you are missing out ! I can now play while doing a number 2 lol …….. Best Buy was the only place I was going to buy this at !!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Remote Play Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never having the best connection with remote play on any device I’ve used, and while it could just be my internet, the Portal has far exceeded my expectations. While I do have occasional connection issues, the devices connection to my PlayStation never drops and I’ve had the best experience. It really feels like you’re playing on the device itself. The only issue I have is that I can’t play it laying down without my hands falling asleep after a few minutes, I don’t have this issue with a dualsense controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for playing in bed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation Portal is one of those ideas that sound horrible on paper but a masterpiece in execution. Especially if you’re a busy person who just wants to comfortably lay in bed after a hard days work and play your favorite Playstation games. Personally, I have been enjoying Rise of the Ronin. I have fiber internet 1GB speeds so I can not speak for any other speeds. I have a backbone and it is not the same experience. A great quality of life device overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamer's best friend..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as there's wifi, the gaming never ends! My husband and I each have a Playstation console. It's nice being able to play in separate rooms or right next to each other. Who ever is on "baby duty" to rock our kiddo to sleep, it's easy to take the portal with. At work and have some down time? Portal. It's a decently large screen with great graphics. Honestly, I can't believe it's only $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about getting a PlayStation Portal but I am very impressed at how good it runs! At home it runs so smooth without any lag or connectivity issues, I have also been using it at work during my breaks and it surprisingly runs good there! I highly recommended the Portal if as a companion for your PS5 and make sure to have it connected to your router wired so you can get the best connectivity and performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it, satisfied with my purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this was a good buy and very entertaining, it’s nice to jump on the game without holding up the tv and others can do their own thing. It’s got a superb screen and I have yet to notice any lag or under performance. It will be going with me on trips to enjoy gaming on the go and you won’t know if you like it until you get it. No harm in trying out as you might be surprised and it’s very slick with a great time on battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty cool machine that I purchased not too long ago. I really enjoy it and pay for the BETA membership to get all the games which is sick. I would recommend this as a gift or a perfect gift for yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Remote Play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal works way better than the remote play app. Remote Play works fine on some platforms, I have no issues on android or on a Nintendo switch (homebrew) But to play on a small screen phone is not ideal and playing on a tablet you need a controller until blackbone comes up with a version for tablets. This simply works flawless ly at home where I use it most. Like I said until there are good options for tablets this portal is the best solution yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really High Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I dont have to lug my console everywhere i go. Just remember to enable remote play. Only feature didnt like or need is the vibration on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade from backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive upgrade compared to the backbone I had prior to this. Bigger than the original switch as well.

    I would recommend this to a friend