Main Content

Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 6,733 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good, but no Vita or Switch.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great at what it does as a streaming ONLY device, you can’t download games to it. Even handels some FPS well (I have played a lot of Helldivers 2 and Destiny 2), and makes grinding some levels be for bed easy. Also yiu have to have your PS5 hardwired with a LAN cable, if yiu don’t the latency can get had to deal with. 

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just needs internet to use it and also plus to get more benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatility

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but if you got decent internet it’s the best device for a dad like me. I can play my ps5 pro from my bed while my wife and kids hog the tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must Have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved using this device, I recently had a newborn which made it hard to play videogames but this solved that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any PS5 owner

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a must have for any PS5 owner! I waited a bit to buy because the initial run of it sold out everywhere. It looks fantastic and the sound is just as great. No longer am I bound to play my PS5 infront of a TV!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Does it's job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics, love mine! So glad we are able to play it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Play station portable

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this play station portal you can lying down on your bed or couch and not worry about sharing the tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great accessory to the PS5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mortar so good. Took it with me on vacation to Aruba and I didn’t have a strong enough WiFi connection to play it. But at home it a beast. I thought about returning it but I won’t.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this device and takes it everywhere with us!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Portal

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. It comes in handy when you are in a pinch. Looks and works great. Only thing is that I have had it for a little over a year and one of the speakers blew out. Otherwise it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase in a long time!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband plays every night. Picture quality is great and sound is good! Very happy with this purchase. Now my son wants one lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy daughter, happy life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is super happy with her birthday present, excellent product

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Play Station 5 hand held

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wish it didn’t have to connect to Ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! So easy to take with me and play my games wherever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than I thought.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to take a flyer on this device after researching the capabilities. It has performed very well. Great supplement to the PS5.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is great for in house use as well as outside the house use and connection. The only downfall of this product is that if the WiFi you want connected needs a secondary browsing source you can not connect. That’s the only change I’d make to this product or if possible apply to an update to allow for better connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Playstation Portal is a thing of beauty. As advertised, it plays PS5 games remotely from anywhere with a solid internet connection. I recommend hard-lining your PS5 to get the best gameplay. My only complaint is the lack of Sony-branded accessories for the Portal. I had to purchase a third-party screen protector/case to bring my Portal on my travels.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little handheld, if your on the fence about purchasing one I will say that I’ve had zero problems with the portal, I’m about to use it at work on slow days, COD is a little delayed because of so much going on, but playing superstar mode on madden, Carter on 2K it works flawless, also about to run GT7 smoothly as well, it feels great in your hand as well. Go get you one

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is absolutely amazing. It sends like the people that dislike it don’t know its purpose. I have a wife and young kids, so playing remotely is amazing for me. The screen is very large, and it’s nice having the dual sense controller as well. If you realize that this is a remote play device, and you understand that, you will love the PlayStation Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Not all that it’s hyped to be

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is well-made and feels pretty premium. It’s also so much lighter than I expected, which is nice. However, you need a pretty darn good internet connection to make it work. I’ve used it on fast wifi and 5G+ hotspot while being away from my PS5, and it doesn’t work very well at all. It often disconnects or just lags terribly. The only time I’ve been able to make it work decent is when I’m at home and in the same room as the PS5 and on the same wifi. My internet is 400mbps for reference, and my PS5 is wired directly to the router. Only then will its performance be decent, but good luck playing any multiplayer games on it. There’s at least a 200ms lag even when the connection is at its best, and that is really hard to work with in a fast-paced multiplayer game that requires quick reactions. It’s really only been useful when my family wants to watch TV, but I want to play the PS5. Otherwise, it’s been a disappointment when I’m using it outside of the house.

    I would recommend this to a friend
Sponsored