Main Content

Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 6,733 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Your number one customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal so much customer service was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazin product, good service and clean store!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it love it love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone hating on it because it remote play but i love it i can take it anywhere and play my ps5 games as i please. 60hz with a solid connection is good for me i play multiplayer games and story mode games such a great investment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gift Idea!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our nephew who just started college so he could have this in his dorm instead of his entire system. He is loving it and works great on his dorm wifi!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    It’s right for me

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product felt good in hand from the handles to the joysticks no complaints there my only complain is how unreliable your connection to your Internet can be it will regularly frustrate you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to use on the go! Does drop the connection though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in my house or work and havent had any issues. I havent experienced FPS lag, the controller just feels right in your hands. Definitely recommend a strong wifi connection as it streams from the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son. Other than the fear of breaking the screen ,it’s great. I would like more access to other apps that display but are functional. Still a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portable

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly with my PlayStation and would buy again for the price

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It’s Lacking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for what it is. Unfortunately it’s not a standalone gaming product. I already knew this but still disappointed it’s not. I wish you could stream PlayStation Plus games on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy Black

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal just got even better. This midnight black looks so much better than the white one. Make sure your ps5 is connected to your modem with the Ethernet cable for the best experience. Play your ps5 anywhere you go, even without WiFi if you phone has a good hotspot. And now you don’t even need a ps5 to use it, just pay for the premium ps plus & you can stream games from the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for traveling. The access to the games from is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price ca be used for stream gamming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when it works

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When everything works the portal is great but even with a wired connection from the PS5 there is sometimes some image breakup or fuzziness. Overall pleased but definitely have to consider it for what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like convenience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Food WIFI connection is needed, otherwise it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Playstation Essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is a must have in 2025! The newest update makes streaming easier than ever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves playin on this .. I can finally watch tv while he plays

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS portal after 2 weeks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a well made product, but the lack of bluetooth was a big miss. I find the portal to be okay if you want a light gaming experience, but I find it to be a bit too laggy for something that requires precise timing and inputs. For example I find it great to explore Elden ring looking for collectibles and discovering new areas, but I wouldn’t trust the portal to not get me killed if I am fighting a boss. I’m going to try and look online for some solutions to the problems and if I find and try some that work I’ll update the review to a 4 star.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wireless, fun and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freedom to play my PlayStation anywhere, anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A masterpiece in the making

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely like this product and think Sony did right by their fans!!! From the visual aspect and how comfortable it feels in the hands, just a true masterpiece of what’s to come later with updates from them!!! 100 percent happy to have gotten this.

    I would recommend this to a friend
Sponsored