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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.5 out of 5 stars with 6730 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 6,726 reviews
  • Rated 5 out of 5 stars

    It gets better and better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, it’s beautiful! I recently bought a PS5…my first PlayStation since getting the original PS1 back in the day. The first game I got was Spider-man and OMG! This game was beautiful! Upgrading the storage was a breeze! I’ve been with Xbox for the longest and now PlayStation is bringing me to the dark side. I love the remote play. Since I bought my portal, there’s been about two huge upgrades that makes you want this to be your main form of play. This thing is awesome! The screen is beautiful and I love the controls!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying this device and its actually quite nice to being able to play the ps5 games in like a handheld mode. You just need good wifi signal and such to avoid blurriness!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Operation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I wish it were able to operate better when further away from home , but I truly love it. It’s nice to be to play not in one area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great way to get out of my gaming room

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Portal to actually be in the living room and the family while gaming. It's great to relax lying down on the couch. It works great for that function and I can play all my favorite PS5 games (Stellar Blade, Helldivers) seamlessly. The UI animation for connecting to the PS5 is super cool. Small thing but it adds to the premium feeling. No connection issues, including with the Pulse Elite headset. There's stutters here and there but I hardly notice it. Input lag is minimal, and I can perform well in the above mentioned action games. This is definitely one of my best gaming purchases. At $200, it feels like a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase in a while

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase, I use it everyday. Works fantastic with the new update where I can stream games with just my ps plus subscription. If you are on the fence just get it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. Connectivity is ehh my console is downstairs but, overall great handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better than I expected.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect to love this thing as much as I did. It runs shockingly well and way better than I expected a streaming device to. I’m genuinely impressed how well it works with any game I’ve played on it so far, from fps, RPGs and even MMOs (FFXIV). There’s nothing more I can really say about it. It just works. Just keep in mind, as with any and every streaming device, your experience and enjoyment with it will depend on your ISP. If you have a good internet provider and speed, your experience will reflect mine. If your internet isn’t quite up to the task, your experience will most likely not be as robust as mine is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Under optimal conditions… i like it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So at first when i bought this beauty it kept disconnecting and lagging. Time and a few patches later and it rocks! I looked up videos to optimize the peformance and by switching off HDR, and a few other tweaks it works well. Sometimes my orbi router needs a reboot to get this device rolling well, but it does. Its perfect for short gaming sessions for that gamer with a busy life. When it works its pretty awesome. Its just subject to internet bandwidth is low, during peak hours. Disconnects still happen but its nowhere near as bad as when it first launched.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    minimal lag if playstation is on ethernet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprisingly good battery life. screen is vibrant, and the lag time is minimal. i have the ps5 on wired connection, and the Portal on the 5Ghz home wifi, and COD Campaign was very playable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travel anywhere around the world… great device

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    What could've been

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool handheld, wish it would come with it's own games like a switch. Connectivity with the ps5 isn't always the greatest. And I have premium wifi and internet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portable to PS5 and Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device became more interesting to me once Sony opened up the cloud. It has great visuals, Sony Sound, and if you have a great internet connection will connect to your PS5 and the cloud. The software has been updated for ease of use but the lack of bluetooth hurts those who may have other devices they would like to connect to the device. Overall a great added peripheral for your PS5 or PRO experience to play anywhere at home or away if you can connect to a great wifi on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System arrived in excellent conditions. It was a gift for my partner and they absolutely love it. There has not been any issues. The PS Portable connects to your playstation, so you must have a playstation 1st in order to use for best experience. It also connects via infernet so a good connection is mecessary for both the PS and the Portable to play with quality. There is a beta option within but you must have PS+ to use. For us this worked great. Im happy i was able to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    PS Portal is great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone who has a ps5, i wouldnt play call of duty on it just cause of the small lag. I played madden on it and spiderman 2 and it was great. The battery on the portal is great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing little device, does exactly as it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly can’t go wrong with the device, does exactly what it says it does flawlessly. What some people don’t understand is this isn’t a stand-alone device but much rather a remote play device. Long as you have the ps5 to pair then you’re good to go. It’s convenient when you just want to relax anywhere without being locked into one area or someone wants to use the TV. Overall, I’ve had no issues with the device and would recommend to someone that is looking for convenience with the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the screen quality and ease of use of the portal. It is WiFi-dependant, meaning the faster WiFi you have the more seamless the gaming is/less lag. I’m able to play all of my games from anywhere where I have WiFi and I’m very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Perfect for streaming Playstation games only

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for its very specific purpose of streaming PS5 games. It would be great if Sony opened it up to allow streaming through Geforce Now, Steam, or other 3rd party applications. Screen size is right where it should be for a handheld, and the controller grips are some of the best designed and most comfortable out there for a handheld. My only problem with it is that it's tied exclusively to the Playstation format when (admittedly more expensive) competitors like the Logitech G Cloud, Steam Deck, and ROG Ally have no such restrictions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Love this!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! The screen is way bigger than I expected too and is extremely crisp and clear. My PS5 is hooked up to a 4k monitor and even though the Portal is only 1080p, the picture looks great. I haven’t had any issues with connectivity and have been using it for a few months now. For the price, I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PS.Awesome.Player experience!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portable Black is sleek with impressive screen quality. I purchased the offline gaming package to stream cloud gaming, and it’s awesome! The game library is diverse, making it perfect for gaming on the go. Definitely a great investment for portable gaming lovers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's all right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little handheld for a console truthfully we you can even use it as a secondary PlayStation to a point you can stream your own Library and have someone playing on the main console comparing it to something like the Rog Ally it is a definite leg up controller feels very nice only weird part is is that you have to use the touch screen and as the touchpad on the PS5 controller I really wish they had something like the steam deck with the little mouse pad accessory with it but truthfully $300 it's worth it

    I would recommend this to a friend
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