Customer Ratings & Reviews

Love the gaming system it’s nice black and sleek and very portable. I love the online gaming on the go. It’s a must have system.

When I come from work and take care of my baby, I let my baby use the TV and I use the PS Portal to play and continue where I left off on my PS5. If you’re not in the mood to turn your TV on it’s a cool handheld remote play device. I played games like Final Fantasy Rebirth, Helldivers, etc. The PS Portal is the best experience and way better connectivity than the iPhone/Samsung remote play feature.

Love this portal, every ps5 owner should get one. I had doubts but not no more love everything about it.

I love this so much! I use it all the time. I had the backbone, but honestly this is worth the extra $100 dollars.

I really didnt think i was going to want one of these, as I have a deficated gaming room with a 77" tv and great sound system. Between the much smaller screen, the need for Wifi, and the lack of bluetooth (for audio), i didnt think the Portal would be worth it. Spec wise, it didnt seem like the screen was that much bigger than my iphone 15 plus. I was wrong. The screen is much larger than my phone and is good enough to enjoy Elden Ring and FFVII Rebirth on. While i do think the control feels a little cheaper than the actual dual sense, I really like how much longer it is. The additional length is far more ergonomic and stops your shoulders snd arms from having to internally rotate so much to grip it. It's a seemingly small thing that is actually pretty significant. I do get ocassionsl latency issues, but that seems to be related to my family eating up all my bandwidth. I took the portal on vacation with me and it worked fantastically from the hotel room. All things considered, im very happy with the Portal and have used it far more than expected.

Even though the PS Portal isn't a dedicated handheld portable gaming device, it is a great addition in the PlayStation lineup. As an extension of the PS5; a device that's considered as an accessory is a joy to use nonetheless. It seemlessly connects to the PS5 via WiFi or mobile hotspot so long as it meets the required network speed. The screen is bring and fluid with rich colors and the speakers aren't too bad either though lack bass but it's more than enough for gaming sessions. Battery is okay about 5 hrs of on-screen time. The ergonomic is as expected with any other DualSense controller with great vibration feedback and adaptive triggers. Those who wants a dedicated PS handheld, this is a great option for those who can't sit in one place or another means to play when the TV or monitor is occupied by family members. Also, it is a great device for parents. I call it DadStation

Decided to buy this so I didn't have to take my PS5 upstairs when I wanted to play. I work from home as well and my office is upstairs while my PS5 is in my gaming room downstairs. I mainly play COD so I should have read the reviews first. Its not great for COD multiplayer. It works fine when Im playing campaign, but has a lag for anything else. By the time I aim Im dead. Forcing me to explore other games. This also works like an additional controller so I can sit in front of my TV and play on it. I took it to a friends house but the wifi was bad so it was very pixilated. I have started playing power wash and am addicted! I love laying in bed playing. PS5 must be in rest mode or on to connect. Im taking a 10 hour trip away from my PS5 so Im hoping this will be able to be played while Im away. I bought a plastic console cover, screen protector and case and love the feel of it in my hands. Before I protected it it felt VERY fragile. I would definitely recommend you put this in your PS arsenal. CONS: cant switch user or have someone play my ps5 console while im playing on this device...unless I havent figured it out yet.

After the newest update allowing game streaming, this is a must-have for those who travel and have access to good internet speeds. I have 1k Gbps internet at home, and it does not lag at all. Picture quality is amazing! The sound is really good, but it has a 35mm input if you have headphones, so you can save on buying Sony's dedicated accessory headsets. If you don't like it, return it. Then, someone else can get an open box and save $50 just like me!

The PS portal is surprisingly convenient. When my wife wants to watch a movie on the TV, I can still play my PS5 through the PS portal. My son has also been very happy with the portal. A few things to note is that you would need to look for accessories in amazon. Also you have to connect the portal to your PS5 before you can use the PS portal when away from home. I can't think of any negatives to mention. Overall very convenient, and cheaper than most hand held devices.

Love this purchase, I take it to my job everyday to play during my breaks. Currently playing assassin’s creed graphics are perfect.

Super cool way to take PS5 mobile keeps the game going super sleek awesome screen!

This thing had me confused at first; why would I need something like this? Then I read about other people playing games on it while leaving the tv free for other people and idea seemed great. I had to wait awhile to get one but it serves that exact purpose for me. My PS5 is literally in my room but I like to listen to familiar media like tv shows while I game so I play on the Portal while listening to tv shows in the background. The Portal is perfect 99% of the time; once in a while it’ll take a slight pause but it’s never ruined my gameplay. I’ve been playing Uncharted: Lost Legacy and that game has run smoothly every time I play with the slightest little pause once in a while but it hasn’t ruined my enjoyment of the game. My only complaint of the device is with Best Buy specifically; I ordered online for in store pickup and my box was extremely dented; thankfully the Portal itself wasn’t damaged but any store associate should’ve known that kind of packaging shouldn’t have been given to a customer, it just looks bad on the company. I’ve included pictures so people can see what I’m talking about. Like I said, the device is great, Best Buy associates need to put more care into how packages are handled.

While the PS Portal isn't for everyone this controller is great for multi-taskers or for those who want to compromise with others who may want to watch the main TV while you still have the desire to game. If you are looking for the next generation "on-the-go PS handheld device this isn't it. However, if you are looking for the best use of Remote Play the PS Portal is the top device for that. As someone who used to play on the iPad, I find the Portal a much better investment (provided you have strong WiFi connectivity). The signal remains strong in any part of your home provided that you have high-speed internet of course. Sound quality is amazing whether you are using headphones or the speakers. It's almost on the level of Apple Airpod Pros. And just like an Apple product, it is user-friendly in terms of install and connectivity. Additionally, you also have the same capabilities as the Duel Sense controller, including immersive haptic feedback, dynamic adaptive triggers, a built-in microphone, and a responsive touch screen. For me (and others like me) this is a great component to add to your PS5.

This has been a great purchase, all the updates being done has made this so much better!

I like it a lot quality are very nice and run fast

When Sony first revealed this handheld device, it was not appealing to me at all, but once I started to hear good reviews about it, I was persuaded to see for myself. Took some time, but eventually, I was able to get my hands on this elusive gaming device (I refuse to get ripped off by scalpers). The set-up was pretty straightforward, all you need is your PS5 Console and a strong sustainable WiFi connection (preferably the same network connected to your console). So, my PS5 console is hooked up in my living room, where 80% of the time it's being occupied by my wife and kids, and when you add in 50+hr work weeks, I rarely get the opportunity or have the energy to sit down and enjoy a proper game session. But, now that I have the PlayStation Portal, I'm able to game at my leisure, in the comfort and solitude of my own bedroom. Couple things to be aware of, if you're a traditional gamer like myself, who likes to buy physical disc games, whatever game you wish to play on the Portal, that physical disc has to be in your PS5 console in order to work. Also, if you wish to play on your Portal a good distance away from your PS5 console (car, work, etc.), unless you have a strong WiFi/Hot Spot connection, the Portal will have difficulties with streaming your game. Overall, the PlayStation Portal is a remarkable device, that has completely blown me away, and I can't thank Sony enough, for creating an outlet for gaming parents.

Works amazing even with hotspot, can even stream directly to it without a ps5 if you have a ps premium subscriptions

First off, I got this open box. It was a little dirty and the USB wire was missing. Once I cleaned it, it was in great condition. The device itself does what it was meant to do but not without its hiccups. The PS5 needs to be wired for a satisfying experience. Also, I had to do port forwarding in order to connect to it outside of my home. With that done, I still occasionally have PS5 connection issues. It's usually remedied by disconnecting and reconnecting the Portal or manually starting up the PS5 (which kinda defeats the purpose of remote play). In the end, I'm happy with it. I'm actually playing more of my PS+ games library due to this thing. I see that as a win.

This is an amazing piece if technology. If you have a PlayStation 5 or a PS+ subscription, and a solid internet connection, you can't go wrong with the Portal. I've been able to play online competitive shooters with no noticable input lag, Elden Ring, Final Fantasy 14, and Veilguard all streamed the PS5, as well as try out a wealth of modern and old titles through the PS+ collection for the Portal. Very impressive.

Excellent. I really loved this device. Great buy for the family.frees up an TV in the household