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Customer Ratings & Reviews

Your price for this item is $233.49

Customer reviews

Rating 4.5 out of 5 stars with 5623 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 5,624 reviews
  • Rated 4 out of 5 stars

    A simple yet effective device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product and serves a very specific purpose. It streams games from your Playstation 5 to this handheld. Best used if your PS5 is on ethernet and connected to the same network as this handheld, AKA you're at home where the PS5 is. However, i recently traveled to Florida and was able to play Final Fantasy XVI, streamed from my PS5 in California, with still very usable input lag. Quality is amazing, setup is quick and easy, and the controller is basically a Dualsense cut in half (which is a good thing). Drawbacks are lack of a web browser so you cannot connect to public wifi requiring a website agreement. No bluetooth so only audio options are built in speakers (they're okay), aux port, or PS Link headset/ear buds. Also i think this is a huge missed opportunity to allow support for game streaming classic PS1/2/3 titles via PS Plus. This could be a huge subscriber boost for Sony if they enabled PS Plus game streaming without the need of a PS5. Perhaps in the bext iteration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase so happy with the new updates and package came in great conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! I was expecting this to be glitchy and difficult to connect but have not had that experience at all. Awesome display too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very nice, because now I can play in my bed o anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My portal review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that everyone who has a ps5 must get them a portal it’s cool to play on especially on the go or when you significant other is trying to watch a little bit of tv you won’t bother them and don’t forget to get it from Best Buy the number one place for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the playstation portal for a week now and enjoy it very much. I would say it lags but very little though. Its convenient when you dont want to play somewwhere else around your house. I would reccomend you have fast internet to be able to enjoy portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal, my favorite purchase of the last few ye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to connect an ethernet cable to my ps5 to get a stable connection but totally worth it. I love being able to play ps5 games like im playing on switch able to watch my tv while playing. The picture quality looks better than my current TV and the sound is way clearer and lounder than my switch. I love this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, used on paternity leave when I couldn’t be glued to the TV, baby learned the controls very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update has made this device worth the purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld has a ton of potential. Not quite perfect yet, but definitely playable. Hopefully the future updates will resolve connectivity problems. The most recent update included a streaming beta that performs much better than the remote play feature. All in all it’s worth the money and if future updates helps with the performance of remote play it’ll be golden. For those who don’t own a ps5 the update just made this handheld worth purchasing. If you subscribe to ps plus premium you’ll get access to the streaming beta and all games in its catalog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal is amazing!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation is amazing! There’s only one TV in the house, and when it’s in use I switch to the handheld and can play anywhere in the house peacefully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy overall. Battery life could be improved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the battery life was a little better but overall I am not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote Play experience:

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld streaming device receives largely positive reviews from owners who understand its purpose. However, it is also criticized for its limitations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, a good product, good quality, beautiful, 100% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best consoles out there! Definitely recommend it for those that don’t spend a lot of time at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was everything I expected it to be, very lightweight as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Device used for PS5 , may buy another one for educational purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it everyone needs to have one that loves gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 EVERYWHERE!!! AMAZIN OUT OF THIS WORLD!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 everywhere sounds great many people sink and talk garbage about the portal and don't understand what it is or its use its a streaming device for the PlayStation 5 I've gone portable more than playing on my television the PlayStation portal is light and has all you expect from a dualsense controler just that its cut in half and a screen was placed down the middle i was on the fence over a wifi only device but not anymore ive gone out and used it in the home of family members and yes my PS5 is home just remember to keep it in sleep mode but so far my experience and expectations have been met and the portal does what i want and performs the way i want i love mines very much and im super greatful best buy had it back in stock if you ask if its worth it yes it is if your library is large and don't want to purchase the games again on a portable gaming PC... just wanted to use the device before my review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with solid internet. I do have occasional internet issues but usually a restart of both consoles fixes the issue. I’ve caught my self playing more now with It. I take It with me to work and I play at the office when given a chance. I recommend highly to anyone who likes to play on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Backbone killer that was made for Dads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a dad who shares the TV you game on with your kids/wife; this is a must. If you don’t want to constantly have to be sitting in front of your tv and monitor to play your PS5 game and want to lay in bed or play on the couch, then it is also a must. I can’t begin to say how awesome having the PlayStation Portal has been, my backlog of games are starting to get played, I’m enjoying my time playing now because I can pick it up at any time to continue where I left of and not worry about my wife giving me that look like I’m about to go in the other room and be by myself. It’s feel so play more and enjoy playing more with this device. I have had a backbone to do essentially the same thing however it is very small and hurts my hand after a while if you have bigger hands like me and if you are someone that has one this is 100% better in every way. You have the dual sense controllers which are great, along with all the haptic feedback, and adaptive triggers the controller has to offer. Plus that 8 inch LCD screen almost looks like an Oled and it is beautiful to play on. I can’t recommend this product enough if you are in the fence or already have a backbone and looking to upgrade

    I would recommend this to a friend