Customer Ratings & Reviews

I picked up a Portal on a whim ahead of a business trip and was pleasantly surprised by it. The best way to think of it is it's not as a stand alone console but rather a two-way streaming device of your PS5. It does take a little getting used to, especially if you're playing a live service game. But as long as you have at least an 15 Mbps connection you should be fine. One major downside is it can be tricky to connect. Connecting to a network that uses a captive portal/login page can be difficult as it doesn't have a built-in browser. Using a travel router or hotspot is probably the best way to go to avoid this problem.

I recently purchased the PS Portal from Best Buy, and I couldn’t be happier with my decision. From the moment I unboxed it, the design felt sleek, comfortable, and premium. The setup was quick and simple, and within minutes I was streaming my PlayStation games with smooth performance and beautiful visuals. The display is bright and crisp, making every detail in my games pop, and the controls feel just like a DualSense — responsive, comfortable, and immersive with the haptic feedback. I love the freedom it gives me to play my favorite games away from the TV, whether I’m relaxing on the couch, in bed, or even around the house. Best Buy made the whole process super easy — fast shipping, great packaging, and excellent service. Overall, I highly recommend the PS Portal to any PlayStation fan who wants the convenience of remote play without sacrificing quality.

Great product! Very easy to use while traveling as well.

I wasn’t expecting the progressive usefulness and ever expansiveness of the capabilities and innovative nature of this tech. I’m pretty much an old handheld user who’s used multiple platforms. Simple put, my portal is really killing the game.

I always wanted to get a portal and I'm glad I waited till the black one came out I love it! I can play my games while the rest of the family uses the tv. It also works well if you're not at home all only thing which is really needed is an internet connection and the better it is the better the performance of course. The price is the same as the white but I did get mine price matched so I got it at a great deal.

Bought this around $160 open box and it looks really new! added a few GC and its really worth it. Especially with the new update.

I do like the PlayStation Portal. My purpose of using it was to play wherever I wanted in the house. It accomplishes that. I use this quite a lot because of the convenience of not being attached to one room. I think it works for most games. However, the analog sticks are not the greatest for first person shooters. The analog sticks are smaller and it moves faster than a regular PS5 analog stick. I would have to slow down the vertical look to a 2 speed in order to aim perfectly. If they put the same analog sticks from the PS5 controller on the portal then it would be much better. Secondly, there are connection issues with remoting into the PlayStation 5 while in different rooms. Thirdly, I wish this was more portable so you can play the PlayStation 5 anywhere you go without having to keep the PlayStation 5 on and remote into it. Overall, I do enjoy it and I do use it a lot while at home.

This things incredible. I can spend time with my wife while she watches all her crap TV.

Does exactly what it says it does! You can play anyhwhere with Wifi or just connect to your phone’s hotspot! Looks sleek, great picture and isn’t a hard adjustment from your big screen. I’m obsessed! Ignore the negative reviews and try it out if you can get your hands on one!

Excellent remote gaming experience. The PlayStation Portal works great for remote play. The screen is bright and clear, the controls feel just like a DualSense controller, and the performance is smooth with very low lag on a good Wi-Fi connection. Setup was quick and easy, and it’s perfect for playing PS5 games when the TV is in use. The battery life is solid, and overall it delivers exactly what it promises. Highly recommended for PS5 owners.

Finally got one by chance at bestbuy yesterday. I have to say its more than i expected and games really do look good on the screen. Ive played Spiderman 2. Assassins Creed Mirage, and a little bit of fortnite. My internet is 350~ down and 50- up. Games run smooth.

Love it, great handheld even with out using my ps5

With a PlayStation plus premium subscription, this device plays the streaming games very well. Very natural feeling in the hands. I wish the blacks on the screen were darker and a wider contrast but this is also only $200 and the display punches above that price point. My biggest complaint is the lack of compatibility with third party Bluetooth headphones. I know they want to sell other hardware, but I already have too many expensive headphone choices at home.

I bought it my brother and he loved it . It is very good

I’ve been having my ps portal for over a year now and all I can say is that it’s worth every penny! Especially with its new update with cloud streaming. I’ve been able to recently play cloud streaming games(in its beta) while my wife plays on the ps5 with her account and haven’t had any kind of interference. Has been smooth out the box. Playing Remote play and now cloud streaming, no latency issues or lag or any disconnects. Definitely will continue using this awesome machine for years to come!

Great way to play my PS5 when im not home. Smooth and easy to use.

While the presentation of the hardware is a bit janky, the overall software side is very nice and does exactly what it is supposed to do. I am able to stream from my PS5 to this device on my home wi-fi. It's great as I don't always have access to the tv. It's also nice that I can play PS4 games as well (on the ps5 of course). It basically is a mirrored display and works like the remote function from the ps vita. I was able to go into different rooms and the quality pretty much held with little to no input lag what so ever. There were moments of a blotchy image but it was very rare in the few hours I've played with it. Overall, if you are looking to remote play in your home without getting a secondary controller for your phone, this is a good option. I wish I could play games natively on it as playing psp and vita games would have been excellent for this. Oh well, a good remote device overall.

I love it. It gives me a chance to play games on the go (depending on the wifi) but it's a really good device. If you have the higher tier of Playstation Plus it will be beneficial for you as well

i enjoy using this everyday on the go at work in the car at my cousins for holidays

Works great, bought it for my husband for xmas hasnt put it done.