Customer Ratings & Reviews

This lil thing is the best thing I’ve bought myself in a while

Bought as a gift and they Love it! It is light weight and easy to take when traveling.

Great device. Works extremely well as a portable gaming system, however, just make sure you have a strong internet connection. If that is weak the device does glitch, but I blame that more on the internet than the PS Portal device.

I purchased this to play from the comfort of my bed when I don’t wanna be sitting next to my TV screen. So long as you have a strong Internet connection you will have no issues with game drops or graphics dropping resolution. If you are using this at home, you can use your Bluetooth gaming headset since they are connected to the PlayStation five. You can take this with you and use it with your hotspot but just know that I timed my hotspot data usage with this and saw that in 45 minutes of playing call of duty I burned through 5 GB of hotspot. You cannot use any Bluetooth device with this if you’re outside of the home however it does have the earphone jack and most gaming headsets have a headphone auxiliary connection. Do not listen to false reviews of people who do not own one. Those reviews are just speculation and assumptions. you can take this out of the house. The only thing you need to do is have the PlayStation on rest mode at all times otherwise you will not be able to turn it on remotely if your PlayStation is completely turned off which is OK with me since I like to leave it on rest mode at all times to download any updates that are available. Overall, I believe this is a good handheld device. If you do not want to be sitting in front of your TV screen or want to go anywhere outside of your home that has a solid Wi-Fi connection. This will work for you. If your phone plan has a lot of gigabytes of data for hotspot it will work for you too. I like this device a lot when setting it up I was a bit scared as the resolution looked pretty bad, but took a few minutes to go from 420 to 1080 P during initial set up. i never had any issues since. Trust me just purchase one you want regret it at 200 bucks this is a gaming device.

Amazing idea being someone who used to have a PSP with the new update. It makes gaming that much better now not having to have to a PS5 active.

As someone with limited space in my room, I cannot hook up a TV to play the PS5 so this device is amazing for playing in bed. I own a Steam Deck that can do the same thing but requires a little bit more setup, and I personally prefer first party as it was an easy to connect and fluid experience. The screen is also pretty big which is a must have for me, so I think this is the perfect device. My internet router and modem are both in the room so connectivity is strong.

Great for busy days and easy to get use too great buy

ITS WORTH IT!!! The streaming quality is surprisingly smooth as long as you have decent Wi-Fi. Games look sharp, the controls feel exactly like a DualSense, and there’s basically no learning curve. It really feels like you’re holding a full PS5 controller with a screen in the middle.If you have a PS5 and want more freedom in when and where you play, the PS Portal is absolutely worth it. It’s simple, it works, and it makes gaming way more convenient.

The Portal, in my opinion, is for a specific gamer. One that shares the TV with family but would like to game whenever they can. I enjoy gaming while family is watching TV, and I can go outside too. I have not taken it out of the home so I don't know how true remote gaming works on the Portal, but at home the connection is solid. I have not experienced any lag or drops in rate, it is well executed. For my specific need, need to play while TV is being used, this is perfect. I used to remote play on my laptop but that was cumbersome, now it's flawless and very enjoyable.

A great product when I want to play PlayStation on the living room tv and my girlfriend wants to watch her shows at the same time. Before you buy though the product cast to your PlayStation so you’ll need good internet to use this product.

Great way to play around the house! Has great range and good batter life.

It’s incredible handheld very form, fitting in hand

Took a while to be able to get one but I understand why. Machine works great. Makes the PlayStation more portable within your home. I would say plus you PS5 into a LAN cable and then you would never notice it's streaming. 10/10

Good for getting a quick game in whether at the airport or in a room away from your main console

Very good product and price. I love best buy great products and good people

Thanks to the ststem update on 11/19/2024, you can play stream from the cloud server without connecting to PS5 if you are a PlayStation Plus Premium member. The choice is limited, and they say that this is still a beta test, but it works! The save data are stored in the cloud and synchronized to PS5, so you can play seamlessly with both consoles. I am on a vacation away from home, but I can play at the hotel without flustrations. Hope this would be the official function and the choice of games will be increased.

Very good condition for an open box like it was hardly used! I personally use it almost everyday. I enjoy how it portable so I can use it on the go. Sometimes it does have connectivity issues, but otherwise it works fine.

I bought this thinking it was the second coming of the PSP. My intention was to be able to multitask with the PS5 by playing games on the portable and streaming on the tv. Did not know it could only mirror. That was disappointing for me. I like the concept, but it wasn’t what I was looking for.

Using this while my family uses the tv is a win in my books. Need good WiFi but regardless it does what it needs to do

Very well put together system. Graphics are good. Was worried about screen size but it’s actually a good sized touch screen which was a plus as well. Aside from needing WiFi to use it’s a great product. If you questioning rather you should purchase the PlayStation portal or not, my suggestion is to make the purchase.