Customer Ratings & Reviews

I almost rhought about returning this the first day cause lag was so bad and i thought with my wifi6 i was good. Once i swapped my ps5 over to ethernet from wifi the portal was a lot better. As a casual gamer dad i played my ps5 less often than i do now, maybe 2-4 hours a week. Just finding time to get the main tv to myself was always an issue. With the portal i find it a lot easier to just sneak in a game even if the tv is occupied by the kids. I get to still be present but can play my favorite games. I would totally recommend this for casual gamer parents with a few extra bucks to burn.

I love the PlayStation portable. I definitely love the fact that you can take it anywhere with you. Or you need to set an internet connection. Play all the games from PlayStation in the world.

Very fun and play the playstation away from the house. I use with hotspot

The playstation portal is the best PS5 accessory. I haven't any problems with the connection is my home. Picture has been perfect. I just wish they gave the option of bluetooth.

Bought this as a Christmas gift. The recipient said it would be great if the portal cam be connected to the PS5 network without having the main console on. They also noticed that the portal constantly lost connection to their wifi even when their in close proximity to the router. Overall they enjoyed their gift.

Tremendous deal on an open box item. Was in perfect condition and has worked as advertised. Absolutely perfect!

Great looking device, sleek, lightweight and looks amazing. Downsides would be it only has streaming services so you are at the mercy of your connection and lag/latency issues. No twitch shooters or frame perfect fighters on here

Works great! Love playing ps5 on the go. The PS portal originally sounded like a dumb purchase but I find myself reaching for it more often than the regular dualsense & tv play.

Overall, I think the portal gives a pretty good experience. It's great for people who want to game while the TV is occupied with something else, and want the full experience you get while playing directly on your PS5. The biggest surprise for me was that there's almost no lag. Even side by side with your TV, the difference is hardly noticeable. One of the biggest reasons I purchased was the ability to remote play on other wifi networks, and it definitely exceeded my expectations there. Again, there was almost no lag. Even playing 2k, where you have to time your shot well, I wasn't disrupted by lag at all despite my PS5 being over 100 miles away.

I say overall its a great accessorie to the PS5! Well worth the buy! The screen size is actually good!

Great device! Using it around the house works seamlessly. Pairing to different WiFi spots is easy. The functionality of the controls works the same as the console. Only wish the thumb sticks were a bit bigger. Other than that great product to play your games while away or relaxing at the house.

You can travel with it and play remotely. It sometimes lags and disconnects from playstation but that has to do with how many things are on the network. It eats up data so be careful when using mobile hotspot. Overall if you are using it at home it is good.

The portal is exactly what was described. A streaming device that works off the PS5, however I was able to stream to my Steam deck with that same level of lag on my portal. It is completely unplayable without the ps5 wired to the router, which was a disappointment since my PS5 was upstairs. The controller is as amazing as a typical Dualsense 5 controller. Overall, this device is not a must have, but not entirely bad either.

Need strong WiFi and a premium PlayStation plus account, but if those things are something that isn’t a decision maker. This device is definitely something to get, it’s great for being around the house, or traveling on a hotspot when you need a bit of a gaming fix in .

The Sony handheld device is a plus. Its just a better way to travel without taking the entire game system with you. The size is good too. This is like alien technology. The charge lasts long but you must have good wifi for the best results. Im still learning how to use it so stay tuned for updates.

I truly love this thing! I travel from time to time and it helps fill the boring hours spent in hotels. I have never had a strong enough wifi signal to play games like COD 6, or GTA 5, but playing slow paced single player games like FS25 is enough for me.

Bought mine open box excellent and I am very happy with my purchase. Works and looks brand new, best investment as a dad of 2 who likes to game daily while my kids take up the TV. Thank you Best Buy!!

I bought this device because I work remotely for the equivalent to half the year, and didn’t want to lug my ps5 around with me. Gotta say I am happy with the product, I don’t get all the bad vlogs I’ve seen about it. If I had to say one thing that bothers me is that the product is not Bluetooth equipped, but a 25 dollar Bluetooth device fixed that for me.

I love the concept and the screen is really nice. I also love the controllers but the WI-FI 5 on the device is awful. I have WI-FI 7 in my home and the gameplay was not good. For this reason, im returing it sadly. Hopefully they will update it and ill buy it again.

I use this more than my PS5 pro. I stream my PS5 pro to my PS portal while I'm in bed. Which is great for those who have long work days and just want to relax in bed after work.