Customer Ratings & Reviews

The graphics are nice didn't know that you have to connect to the Playstation 5 to play games that's my only problem but over all i like it

I love the idea for this! Streaming from your ps5 while using the tv for something else? Count me in. But it can be a bit laggy and have some issues depending HEAVILY on wifi. I have great wifi and i even still get some lagging. Recommended, but dont expect a handheld ps5. Its good for what it is. I think a lot of people were expecting ps5 performance and high speed/ high frame rates. Its fine for what it is!

My son is enjoying every moment with his PS Portal!

Great customer service. Best Byy helped me answering and fixing the order.

This is a great buy! I’m able to travel and play. It’s a little different than actually playing but still SO fun and worth it. Gotta have streaming pass to have the full experience. Hope you get to enjoy like I did!

This is the best thing since sliced bread! I Love that I can play on the go and do so many other things from the comfort of my Handheld!!! I Love my PS5 but I also Love my New BFF!!

Best thing PlayStation has ever done! The fact that you can play online, play games from PlayStation plus and it mimic the actual PS5… I recommend everyone that’s a PlayStation fan to buy one

Great buy on my part, with the Ps Portal update I'm in truly great position to continue my gaming, when my wife takes over the television, which is often, I believe she does it on purpose. But now.... Thank you PS PORTAL.

It’s a fun device. Be weary if you’re internet is rough. But overall, a nice pick up.

It’s a great streaming device runs really well had no hiccups of any kind.

I like it not as much delay or lag but wished it had Bluetooth for headphones

Hardwire your ps5 and you will truly enjoy this product. When using hotel wifi it gets choppy on fps. Played madden, gta and such perfectly on hotel wifi. Hopped on t mobile hotspot and all was great. Worked well on plane as well but again, fps experience will differ based on portal connection strength. Definitely recommend if you can actually secure one. Perfect for unwinding in the bed while wife watches her usual emo shows.

This a very nice addition to my son PlayStation in which I also purchased at Best Buy’s both of this item work great thank you I am very satisfied with my purchases at Best buys .

Similar to the psp, very accessible and very accommodating. Highly recommended as long as you have strong WiFi connections.

Best Buy was very helpful, this product I would recommend to anybody and I have been very happy with it. Make sure you have good internet connection.

This is a great extension of the at home system to have away from home!

Bought this item for my sister on Christmas and not only it came on time and she loves it as well. Def trusting Best Buy to buy my stuff due to the accuracy of delivery information. Thank you

Best choice I’ve made. Love how we can travel with it and still be able to play the games we love. Kids love it also.

Given that (when I had it) you were only able to stream directly from your PS5 - it worked well. The screen looked good enough, and it is super comfortable to hold and play with. However, since then they have updated it to be able to do Cloud Gaming I'm pretty sure, which is actually a pretty big game-changer.

Great overall and solid device. The distance between the portal and console needs to be close to each if your using it from home. The quality will trickle down.