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Customer Ratings & Reviews

Your price for this item is $191.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 6220 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 6,220 reviews
  • Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing has great quality while cloud gaming but it is annoying that it only works with the subscriptions for ps plus not everyone wants to pay that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST handheld device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for when u don’t want to sit up in a chair. It is great for when you’re on the toilet, out and about, laying down; covered in your blankets. The black one just looks so clean and stealth. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dads and any ps5 owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it a lot. When my tv is busy beating watched by other family members I can play the massive library of games I have built on my pan account. A must have for any ps5 owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. My PlayStation Portal hasn’t given me any issues and Best Buy has the best customer service ever. I will definitely be back to shop for more merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system for when I just want to play down and relax and play the game also when I’m on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal: A Gateway to Gaming Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a gaming ecosystem that stands head and shoulders above its competitors, offering an unparalleled experience that sets it apart as the premier choice for gamers worldwide. As a dedicated PlayStation enthusiast, I've found the Portal to be not just a gaming console but a gateway to a world of entertainment and innovation that surpasses anything offered by its competitors. First and foremost, the PlayStation Portal boasts a stellar lineup of exclusive games that are second to none. From blockbuster franchises like God of War, Uncharted, and The Last of Us to innovative new titles like Horizon Zero Dawn and Spider-Man, the Portal offers a diverse and compelling library that caters to every type of gamer. These exclusives are not just games; they are experiences that showcase the creativity and craftsmanship of the industry's top developers, setting the PlayStation apart as the platform of choice for gaming excellence. The Portal's hardware is another area where it shines brightly. The PlayStation consoles are known for their cutting-edge technology, delivering breathtaking graphics, smooth performance, and innovative features that enhance the gaming experience. Whether it's the lightning-fast load times of the PlayStation 5's SSD or the immersive gameplay made possible by the DualSense controller's haptic feedback and adaptive triggers, the Portal's hardware is designed to push the boundaries of what's possible in gaming. The PlayStation Network (PSN) is yet another reason why the Portal reigns supreme in the gaming world. PSN offers a robust online multiplayer experience, a vast digital storefront with a wide selection of games, and a range of entertainment options including movies, TV shows, and music. The seamless integration of these features with the gaming experience makes PSN a comprehensive platform that caters to all aspects of entertainment, further cementing the PlayStation Portal's position as the ultimate gaming ecosystem. In comparison to its competitor, the Xbox, the PlayStation Portal stands out in several key areas. While both platforms offer strong gaming libraries, the PlayStation's exclusive titles are often cited as the defining factor that sets it apart. Additionally, the Portal's hardware innovations, such as the DualSense controller, offer a level of immersion and innovation that is unmatched by the Xbox. Furthermore, the PlayStation Network's seamless integration of gaming and entertainment content provides a more comprehensive experience than what is offered by Xbox Live. In conclusion, the PlayStation Portal is the epitome of gaming excellence, offering a combination of exclusive games, cutting-edge hardware, and a comprehensive online ecosystem that makes it the superior choice for gamers. Whether you're a casual player or a hardcore enthusiast, the Portal provides an unmatched gaming experience that is truly deserving of its five-star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps hand held

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome hand held unit. Complements the ps5 very well . Be cool if they put psp games on psn. Im kinda new to the new age games. Im old school but its a pretty neat system fr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Versatile.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the Portal. I find myself playing my PS5 through it more often than I would just playing the PS5 normally. It’s perfect for my job too since I travel a lot. It comes with me wherever I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, whether I’m connected via WiFi or my hotspot I can connect directly to my PlayStation 5 Pro and take advantage of any downtime where ever I may be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as your wifi has great connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portal rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf LOVES his PS5 portal. Plus now I get to watch chick flicks as he plays his portal next to me. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to PlayStation 5 as long as you kee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the PlayStation family as long as you have fast internet. As long as you keep your expectations real you will enjoy this product. It’s not revolutionary, but, it’s great for those times when you want to play and somone wants to watch TV. Main drawback is lack of audio choices since there’s no Bluetooth. Also I wish it could turn your PlayStation on and off. You have to keep your PlayStation 5 in rest mode to be able to start a remote session. There is very little lag as long as you have a strong WiFi signal and screen resolution is nice even though it’s not 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever! My husband loves it and will be taking to work for their game club! Graphics are great and everything about it he loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing what the portal can do once you know what it is for. With the new updates and the ability to cloud streaming its a must have for PS5 owners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you have good internet connection and if you have the high tier subscription you can play the games on the cloud which make it really worth having it you travel and you should also get the PlayStation charging station goes great with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it Clear sharp screen Play my ps5 games on the go Fast battery charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLAYSTATION PORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER FUN LOVE IT ITS AMAZING HD SCREEN JUST MAKES EVERYTHING WAY MUCH MORE CLEAR WONT REGRET!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but just a small flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice but connection gets bad the further away you are even in the house but overall playability is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to the PlayStation 5! Can game in my room when I'm feeling like relaxing. Comes in black or white.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the matte black version of this a few days ago.. Been wanting this for a while now and finally got it. I have to say im a little bit disappointed. Dont get me wrong, this thing is beautifully designed and the graphics on it looks pretty awesome. But what kills it is the lags.. i have a 300mbps internet connection (now it could be my wifi acting up), but even with just my PlayStation portsl connected, i was having some issues this morning. i.e. kept losing internet connection, also was lagging a lot. Even in single play games/game modes like fc24 and RDR2. I did, however play diably 4 online last night and it ran smoothly.. but then again theres that occasional lags.

    I would recommend this to a friend