Customer Ratings & Reviews

Got the matte black version of this a few days ago.. Been wanting this for a while now and finally got it. I have to say im a little bit disappointed. Dont get me wrong, this thing is beautifully designed and the graphics on it looks pretty awesome. But what kills it is the lags.. i have a 300mbps internet connection (now it could be my wifi acting up), but even with just my PlayStation portsl connected, i was having some issues this morning. i.e. kept losing internet connection, also was lagging a lot. Even in single play games/game modes like fc24 and RDR2. I did, however play diably 4 online last night and it ran smoothly.. but then again theres that occasional lags.

This is a fantastic purchase! My kids love playing Video games on the go so this a must-buy for the dedicated gamer!

Great device! I returned this but only because I decided I wanted to download games to my handheld. Going with an Xbox Rog Ally X.

After a few month of using the ps portal, I can honestly recommend the device for anyone that wants to play games on a handheld but not use the primary TV for example if your partner wants to watch something while you want to game. This is the device for you. The latency is good depending on internet connection, I would recommend using wired connection to the PS5 to lower any lag/latency as the ps portal will be using your home WiFi network to connect and addition to all the other devices connected to the same network. There will be times when the connection to the PS5 does not look as clear depending on connection speed and the type of game you are playing. I would not recommend this device for fast pace multiplayer games as the latency can be too much. However for playing other single player games, this device it’s excellent. One cons against the portal will be that you cannot connect your Bluetooth earbuds or headphones since it’s not supported unless you buy Sony approve link earbuds or headphones which is not great given that most of us have Bluetooth headphones/ earbuds. At least it has a wired option for audio besides the ok speakers. The ps portal has an 8inch LCD screen (wish it was OLED but I know the price would have been higher) which is the perfect size while the feel of the controller is the same as a PS5 controller with all the vibration features.

The PS Portal is a total game-changer, bringing the party to your gaming experience with its standout Remote Play feature! Picture this: you're chilling at home, but your gaming itch strikes hard. No worries! With Remote Play, you can stream your favorite games to any compatible device, whether you're lounging on the couch or out and about. It's gaming magic at your fingertips, anytime, anywhere!

This is my own review as a normal consumer. From the moment this was announced, I had no interest in it. I already own a Ps Vita and love it, but I wanted to be able to play my PlayStation anywhere, anytime. I couldn’t get to stream it on my Vita so the portal begun to make more sense to me and my needs. After watching so many reviews, good and bad, I decided to pre order it but ended up cancelling it. They release it and more reviews came in, a good mix of it, everyone was worry about using cellular and how good would it be not being close enough of the console. I decided to still get one but it was too late, it was sold out everywhere and scalpers were re selling for $500 bucks so I waited it out using HotStock and managed to get one off BB, and my first impression was, “wow this feels good”, plus the screen is amazing. It feels like a portal PlayStation, especially with the dual sense triggers, and feedback. Connection wise was a bit weird at first but I managed to connect to my 5G internet, and made sure my PlayStation was connected to the same network, also tried LAN and works but it kept getting disconnected for some reason, possibly my Ethernet cable is bad but I decided to go back to WiFi and once I connected both to the same network, I haven’t had any issues. I also learn to unplug the hdmi off my monitor and made my experience so much better. I have also tried using my hotspot on my phone, it works just the same, it starts a little slower but it smooths up as it goes on. It also depends how fast of a hotspot you have and if your phone isn’t downloading anything. I stopped playing multiplayer games so I have no experience on it aside playing Cold War zombies which works great. I mainly play the show 23, and single players. I recommend this to anyone interested in playing their PlayStation anywhere, anyplace, AS LONG you have a decent connection. That’s my honest opinion. I wouldn’t give up on a scalper but if you’re truly desperate to get one, I still wouldn’t. Sony will bring more in stock, just gotta keep waiting it out. Scalpers already losing money, they’re dropping prices down to $250.

For me and the use given to it, this fantastic adding the latest updates is perfect if you are a fan of PS and its products.

I had my doubts about whether to buy it or not, but I don't regret it. It works excellent.

It works PERFECT!! Was worth the hour and a half drive to get this for my son!!!

Definitely worth it after the latest update since you are able to stream games without having a PlayStation 5.

With the new 4.0 update, this device is a game changer for anyone interested in the PlayStation. Being able to cloud stream games, with my PS5 packed up for a move was heaven sent. No PS5 needed. You cannot download games natively to this device, but with the proper internet connection, playing on the Portal feels almost identical to playing natuve. The dualsense haptics and triggers feel better than any other controller I've ever used, but they should have made the thumbsticks bigger. The screen looks very good to say it is not OLED screen and the sound is decent, but no mind blowing. I would not recommend this device for people that have only marginal internet connection, that wants to play without internet connection, or wants to watch netflix or youtube, as Sony has locked this thing down to just their ecosystem. But for what it, it does an exceptional job with no other device quite like it.

It was on perfect conditions, it was a refurbish item. Works super amazing and with the new update cloud gaming if you got good internet its perfect.

Light weight, excellent screen quality and everything else works as good as it could be.

It was delivered safely, and it’s working perfect! I pove buying at BestBuy for any of my tech needs.

My son loves it keep telling me how cool it was and that’s a big win for mom and dad

Love it. I went on vacation and was still able to play.

My SON LOVEEESSS IT!!!!! He NEVER Leaves Home Without It!!!!

When I come from work and take care of my baby, I let my baby use the TV and I use the PS Portal to play and continue where I left off on my PS5. If you’re not in the mood to turn your TV on it’s a cool handheld remote play device. I played games like Final Fantasy Rebirth, Helldivers, etc. The PS Portal is the best experience and way better connectivity than the iPhone/Samsung remote play feature.

Loved it, I gave it to my brother and bought another one

One of the best handhelds on the market and if it was a stand alone it would be the best, love it its an amazing piece for my ps5 but if u dont have a ps5 still worth every minute