Customer Ratings & Reviews

It’s convenient! Could update to have more control away from home but other than that. It’s what you expect a handheld PS to be.

My son loved his PlayStation portal. Good product at a great price!

The best, handheld I have purchased in a while!!!!

Premium and light! Easy to pair, battery and speakers are alright. It gets the job done.

You need excellent wifi in order to play without A TON of lag. Especially for COD. Games like Resident evil, and God of War are playable with really good signal on hot spot, but the input delay is extremely noticeable. While paired with the ps5, sitting right beside it, and running on 1 Gig fiber optic; the delay is still pretty noticeable. The system itself is great quality though.

Wish the joy sticks were swappable. Screen looks great.

perfect especially because of the cloud streaming feature!

Works great. Streaming works flawlessly and the screen is better than expected

It work very smooth. Best PlayStation portable I ever bought.

Great product but doesn’t always connect to PS5 when not home. Some needs to be next to PS5 sometimes to connect if away from home. Some bugs still to be fixed.

At first i wasnt going to get it because all the mix reviews but i gave in and purchased it and i tell you no matter where you at if you have strong WiFi and keep the console on rest mode you would be able to play the game from the console to portable

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This is NOT a PS5 dedicated Switch. It doesn't travel beyond the boundaries of your home WiFi network. This is made clear in the literature, but often overlooked. That said, it is nice to be able to access the PS5 from anywhere in the house and at anytime, especially if the PS5 is connected to a TV that is used for other purposes. This means that no matter who else is using that TV at the time, you can still play your PS5 games. The unit, itself, has comfortable and familiar controls, and the screen is vivid and easy to view over an extend play-session. If you have strong WiFi through out the house, there is little if any lag or stuttering. I think of this item as a "gadget" to help extend my opportunity to access my PS5. It also helps keep the peace when there is a conflict between the TV watchers and the gamers.

Excellent item!. Staff was friendly and on point!!

PlayStation 5 portable is awesome and with the new features even better

The size of it and the quality is so good ! You must by !

Amazing custom service! Best Buy always gets 10 out of 10

I can play my favorite games on the road now I’m so happy

The PS Portal has a beautiful display with high resolution. The controls feel just like a PS5 controller. Battery Life was longer than I expected. This product only falls short with its WiFi capabilities. Seem that the only way to avoid disconnecting, resolution loss, freezing and pixelation is to be on a strong home WiFi network. Even if your cell phone hotspot reads at 100+ meg net speed. The wireless signal isn’t sufficient to avoid all these problems I encountered. Limiting the portability aspect which is a big let down. Another thing I wasn’t aware of is that you PS5 has to be on at home while you use on the go. I’m leaning more to a 3.5 star rating tbh. The PS Portal would easily be a 5 star if it worked on cell networks without trouble but this is not what I found to be the case.

Great for playing plenty of games, with a particularly great screen, though it's not quite seamless for competitive games due to frame rate drops and other streaming hiccups. In my experience, games like Madden are fun on here... Fortnite, not so much.