Customer Ratings & Reviews

nice device. It is very much like the Wii u of the playstation 5.

It’s cool, but still has connectivity lag and buffering. The inputs can be slower than the actual game, games still lag behind what is shown and delayed.

It's perfect and good on the go! Would definitely recommend this!

EVERYTHING WAS JUST LIKE IT SAID GREAT SERVICE EXCELLENT OVER ALL

I love it! I wish it were able to operate better when further away from home , but I truly love it. It’s nice to be to play not in one area.

The device works great and has a decent time streaming games and works without a ps5 console however a 160 subscription per year on top oh needing wifi all the time is annoying for $360 id rather spend $400 on a steam deck

Great item…Sony does it again….Exceeded my expectations…

I enjoy the mobility of the portal. And the update made it a lot better with the streaming as well.

Basicslly ps remote play for your phone but as a branded ps device

All i would say is save your money and wait for an upgraded version. When this device works well and has no lag its the best handheld you can buy for the money, but when it disconnects snd lag consistently you start to wonder whats the purpose of this…

When this was first purchased I wasn't completely sold on the idea. I really ended up enjoying the Portal. Now that Playstation has implemented more cloud streaming you don't even have to have a Playstation 5 anymore to use this!

I definitely agree with a lot of reviews I’ve seen about this. This is a great device if a PS5 is your main device and you are a parent, or someone who makes time to game before bed. There have been days where there just isn’t time for me to sit on the couch, but I can play a little winding down for the night in bed! The screen is very nice, and the internal audio is solid enough. I also already have a pair of Pulse headphones which really helps! I wouldn’t play an FPS on here, as there is a little input lag that throws off timing, but I’ve really enjoyed playing single player games on here. A Steam Deck certainly does more, but this device definitely has a place in a lot of people’s homes!

Amazing Portal! So much fun allowing me to game remotely!

Great for travel anywhere around the world… great device

I’m really enjoying my portable PS 5 , I love the fact that o can play my system any on the go! Thank you Best Buy for a great buy and great customer service

I purchased one of these for a couple reasons. One, so I didn't have to haul my ps5 back and forth from mine to my boyfriends house. And 2, so that I can still keep an eye on my kids while playing, but allowing them to be able to use the TV. Its a win win. The product works great, amazing quality of video, easy to connect to system and so simple and portable. The only issue I've had, is while being away from my ps5 (in another house) it is very hard to play. It does work, but the connection isn't consistent and it's constantly losing connection to the ps5. Besides that, I have zero complaints!

This is so convenient, great quality sound, light, works great, connects easily and works awesome, better than nintendo.

Works well when good internet is available. I wish it cpuld play local games but thats not what its designed for.

Best place to shop for any type of electronics Would not recommend any other place over Best Buy

Still getting use to the movement on this and not really satisfied just yet but giving it more time.