Customer Ratings & Reviews

This is so convenient, great quality sound, light, works great, connects easily and works awesome, better than nintendo.

Works well when good internet is available. I wish it cpuld play local games but thats not what its designed for.

Works well but the sticks feel a little flimsier than the regular controller. Make sure you have solid wifi - there is a little bit of lag with soulslike games that can be the difference between winning and losing...

Great for gaming at the house with a good wifi connection of your primary TV is being used. I wouldn't recommend trying to use it outside of your residence.

Best place to shop for any type of electronics Would not recommend any other place over Best Buy

Still getting use to the movement on this and not really satisfied just yet but giving it more time.

Super gooooooooooooooooooooooooooooooooooooooooood

I purchased an open box PS Portal and everything was in excellent condition. I'm happy with the purchase. The portal works great on my network and I prefer it over my steam deck.

Grandson loves it he cant put it down he is so excited

Very happy with this purchase! It was a Christmas gift

It’s a well made product, but the lack of bluetooth was a big miss. I find the portal to be okay if you want a light gaming experience, but I find it to be a bit too laggy for something that requires precise timing and inputs. For example I find it great to explore Elden ring looking for collectibles and discovering new areas, but I wouldn’t trust the portal to not get me killed if I am fighting a boss. I’m going to try and look online for some solutions to the problems and if I find and try some that work I’ll update the review to a 4 star.

I loved mine works great had issues at first but got it to work out with tmoble hotspot now no issues got it hard wired so I don’t get lagged only bad thing is it stuck at 1080p which I have to change setting on ps5 for remote play ..if ur using tmoble hotspot off your cell just manually input it on your settings on the portal . U can yourtube how to do it

Easy to use. Good graphics and awesome gameplay. Good quality.

Convienent and portable to take on the road! The connection has minimal lag due to wifi hotspot.

This device worked flawlessly! the only thing that didnt work for me was the screen size. I dont see very well close up so the small screen was not good for me (im old). So I did end up returning it which was easy. I love Best Buy!

The device was awesome just it lagged a bit and it was hard to play fast paced cause the smaller screen.

Definitely worth the buy with the new cloud streaming update and not having to rely on the ps5.

I was initially against the PlayStation Portal and didn't see a real use for it. Lately I've been working a lot more and I haven't been able to game until nighttime. The downside is that I'll get all setup to play, but then want to just crawl into bed. With this device, I've been able to play in bed before sleeping and it's been such a gamechanger. I guess when it launched it had some issues with how it would connect to public Wi-Fi, but they've since patched a fix for it. I highly recommend this as it's turned to my favorite way to play games.

It was a good purchase; I can play anywhere, anytime.

Love the quality of the game. The screen is very clear the colors are amazing.