Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.95

Customer reviews

Rating 4.5 out of 5 stars with 6599 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 6,599 reviews
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console to have when you’re not at home and also when you don’t feel like playing the game on your game room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for those who have little kids but want to play resident evil during the day and not at ungodly hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device and now you can play without ps5 beautiful screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PlayStation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and color, everything was as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it's suppose to!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's pros and cons but you have to remember it's $200. If you have weak wifi, don't even bother playing, it's horrible. However, if you're connected to fast wifi the portal works great. It's a bigger Nintendo switch with better graphics and better games. If you want something that's versatile and media app friendly, spend the extra money on a steam deck or the aids rog. Those are about triple the cost but can do more. This is cheaper than a switch, so yes expect it to do less. It's advertise to be a remote play controller, and it's good at doing that. On good wifi, latency is fast. Lag isn't really there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man’s best friend

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is great if you travel a lot, works with hotspot and with great connection to any internet you will connect to your PlayStation in no time !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not bad. It fan be a little tricky sometimes but its not bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Under optimal conditions… i like it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So at first when i bought this beauty it kept disconnecting and lagging. Time and a few patches later and it rocks! I looked up videos to optimize the peformance and by switching off HDR, and a few other tweaks it works well. Sometimes my orbi router needs a reboot to get this device rolling well, but it does. Its perfect for short gaming sessions for that gamer with a busy life. When it works its pretty awesome. Its just subject to internet bandwidth is low, during peak hours. Disconnects still happen but its nowhere near as bad as when it first launched.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but left me wanting more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but left me wanting more. Features that would make it perfect: Bluetooth, if it had its own games (I would pay extra for this feature), the ablitiy to watch movies/youtube, maybe standalone apps can be added in the future.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues to be unable to impress with their handheld options. The PS is so great that I keep hoping they can nail a handheld system, but this is not it. We got it for my daughter for Xmas and the connection was glitchy, the screen images were subpar and the whole experience was laggy if that makes sense. At under $200, it’s not terribly expensive, but if you’re hoping to be able to play your PS5 games outside of your house or even in another room in your own house, don’t hold your breath that this is going to be what you hope it will be, it isn’t.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price but few minor issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had this for a month. The device is great! Well built and makes you feel like you’re holding a ps5 controller in your hands. Screen is awesome! Now why did I not give it a 5 stars: - have a really solid home network and even turned QOS up for this device and still get laggy moments. I think it’s more ps5 being able to handle and support the data more than it is my WiFi. - other minor item is games that use the center touch area of the ps5 controller. It’s hard to access and area is smaller than the controller so some actions are tough. In all great device! Esp love can be gaming while “watching” an episode with the wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it he’s been playing it since Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for handheld gaming playstation fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when away from home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase if you wanna game when away from home. Even if I dont have a wifi connection it works great using my phone as a hotspot and I am able to play when no issues. I love the all black finish as well. Its a pegect handheld size and screen brightness and battery life is really good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is my favorite i have in my hand as i type i love this thing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P5 portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item love the streaming and great to take everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great!!! Wife can watch something on tv and I can play next to her on the couch so we still can spend time together. Haven’t experienced any lag but I do have my PS5 connected to the router via cat 5 cable and I’ve heard that helps with connectivity. Definitely recommended this thing if you travel and want to play or just want to let someone else use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 CONSOLE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves portable PS5. It was a birthday gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer family.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a gaming family. I have the PS5 in the living room and my kids can’t always play when we are watching tv. Once I got this product it helped so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great system but you have great internet to use.

    I would recommend this to a friend