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Customer Ratings & Reviews

$219.95

Customer reviews

Rating 4.5 out of 5 stars with 6547 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,547 reviews
  • Rated 3 out of 5 stars

    Great when your internet is good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title and many other reviews have stated, the Playstation Portal is absolutely amazing if your internet is blazing fast. You'll get a crisp 1080p and for single player games it's an absolute joy to play. HOWEVER, most people don't have wired gigabyte internet, in fact my area (major city on the west coast) doesn't even have a provider offer those internet speeds you see from youtubers. As a result, out of an hour of gameplay, i'm probably disconnecting twice and most of my gameplay is around 780p while having 2-3 times where the quality drops down to 144p which is aweful. While that issue is down to my internet, Playstation isn't pushing out enough updates to fix the latency issue either. If your internet is fast I'd recommend otherwise, no.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for a certain customer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to my playstation like butter, feels good to play anywhere in my house. Only slight lag. Would recommend to anyone who just wants to hang in different rooms or if you have that limited number of tvs and want to play while someone is watching something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres not too much latency but as long as you have decent wifi, screen quality is also impresive for it toniust be 1080 suprisingly they just didn’t immediately drop it as just an OLED but its great still. Analogs may take a little getting used too they feel a bit slicker but some foam bumpers should do the trick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept behind this device is truly remarkable, offering an impressive display and a tactile user experience that is second to none. However, its functionality falls short due to a critical limitation: the inability to play the PlayStation Portal. This flaw is akin to owning a Lamborghini devoid of an engine — visually striking, yet fundamentally lacking in purpose. Additionally, the device's Wi-Fi capabilities are subpar. Despite having a high-speed internet connection at home, I experienced significant lag and poor image quality, rendering the experience frustrating. Regrettably, I had to return the device after just an hour of use due to these issues. It's a fantastic concept with immense potential, and I sincerely hope future iterations will include enhanced features like Wi-Fi 6 to fully realize its promise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New update made it so worth buying this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it got wayyyy better and smoother after the update the delay is now negligible and a lot of the functionality issues are nonexistent, solid buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStations best accessory!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing it is great for the holidays! It pairs perfectly with the ps5 and can be used anywhere in the house I love it! I would highly recommend it only down side is you need to be connected to a PlayStation 5 to use it, but overall a solid product with great battery life! It’s also way more worth it than the backbone that requires a phone and uses a much smaller display!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the PS Portal first got announced I knew I had to have it! Best Buy went live with having them in stock in November 2023 and I was able to snag one up! I’ve never had this much fun with remote play! I can lie down, play on the couch while watching tv too, and or play outside. I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal it helps me spend time with my wife while I play the game I can b laying next to her in bed or what ever but I don't have to b stuck in front of the tv to play the game love my portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome remote play handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable handheld accessory for the PS5. The game streaming from the console works great with very little lag and the 8 inch HD screen looks amazing. It's great being able to play PS5 games away from the TV in another part of the house like the basement, backyard or in bed. This is a must have accessory for remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gadget

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly very fun, great graphics, easy-to-use, must have a good internet connection, the only downside are the thumbs, too small for me, hopefully a 3rd party will do an attachment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No where near perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal remote works as intended when it comes to playing games. It will occasionally have hiccups when playing as far as frame rates, therefore I would not recommend it for fast action pace games. Another downside to it is that it won't play any media apps, only games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this if you are away from home or simply dont want to sit infront of the tv playing the game and want to lay down online play is lagging but i play offline games and it works fine for me sometimes often disconnect i will say its worth the $200. Get it if you have good wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET ONE- it’s worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it worth the buy….YES! Does it do everything we all asked for NO! But given that said it handles well. If you have good internet it will provide the ability to be all over the house. Now I am told if you have a hotspot on phone it’ll work with that too. Haven’t tried it yet. But will. FYI- get ready for EA college Sports 2025- the whole reason I bought one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the family household

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal has been a game-changer for me. It works flawlessly, provided you have a solid WiFi connection. It's ideal for navigating the chaos of my household when the TV is occupied, and gaming in bed is now a breeze. The device has a premium feel, and the controller mirrors the excellence of the PS5. Highly recommended for its versatility and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Worth It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying the portal at first but once I got it and set it up I absolutely loved it!! I take my portal with me almost everywhere I go. The PlayStation portal really comes in handy when you not able to game with your console right away. To anyone who thinking about purchasing it I say go for it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool device that allows me to play PS5 games in bed while the wife hogs the tv. The only negative is that sometimes my crappy internet isn’t performing well enough to play but most of the time it works flawlessly .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only problem is you need good WiFi for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A win for the gamer dads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal great for the dad that likes to game while the wife’s watching her shows. perfect for the time kill between the kids naps . i don't do much travel gaming so it stays home i do have some issues with wifi if im not home but that’s expected. overall great accessory !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for PS5 owners!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like alot of others i too was on the fence about getting the portal. When i finally decided to get one after all the good/bad things ive heard about it i was not disappointed. I use it everyday and it works perfectly me no problems but others have a different experience. Its still absolutely worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave your PS5 setup and take your Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move to whatever room you want or whoever’s house you want and play your games. As long as you have a good enough Wifi connection at home and Wifi/hotspot on your phone you can play your digital games or what disc is currently in your console. The PlayStation Portal is worth the money especially if you can’t always sit infront of your tv. Buy it!!

    I would recommend this to a friend