Customer Ratings & Reviews

What can’t I say about the PlayStation portal ever since I got it I’ve been enjoying the use of it and have been playing games nonstop. Great to use while others. Want to watch TV and I feel like having a game session and also awesome cook to take games on the road can’t say enough about how well the experience using the PlayStation portal and how awesome the stream part of gaming is the library offers plenty of awesome games I enjoy playing and really enjoy the operation of the system really can tell a quality product from a great company

I bought the PlayStation Portal through the Best Buy app—it was quick and easy. The app guided me smoothly through checkout, and I had my device within minutes. Store staff were welcoming, courteous, and ready with my order—big thumbs up to them. ⸻ Why You Might Love It • It feels well-built and comfortable to hold. • Using Remote Play, I could easily play PS5 games away from the TV when it was free. • Thanks to a recent update, I can also stream select PS5 games through the cloud using my PS Plus Premium subscription—no need to turn on my console. ⸻ What You Should Know • It’s entirely reliant on decent internet. At home, it works great. But on slower or public connections, the picture gets fuzzy and gameplay can stutter   . • You won’t find any built-in games, apps, or offline play—just PS5 streaming, whether from your own console or Sony’s cloud. • You need a PS5 (or the cloud feature, which also needs a subscription) and solid Wi‑Fi to make the most of it. ⸻ Bottom Line Choose the Portal if you own a PS5, enjoy playing away from the TV, and have reliable internet. It’s well-made, easy to pick up at Best Buy, and now offers cloud streaming too. Just be aware—it’s not a portable gaming console on its own, and it won’t work well without good connectivity. Rating: 3.5/5 — Smart hardware and great service, but internet and ecosystem dependencies hold it back.

Let me start with saying this, I do really like this new handheld by Sony but I can't say it's just yet perfect. There are still some flaws to it but for what it is and the cost it's great. This system does not have any internal memory nor any port to allow you to add a memory card to it, which is its major flaw, but it's not one that hinders play. The PS Portal plays streaming games and that's it. Depending on your internet signal and your PS Plus subscription plan, you can have a lot of fun with this handheld. To get the most out of the system, you will need a good/steady wireless signal for the internet and the stronger the better. For the games, if you have the premium plan then you will get access to both your Cloud games as well as a bunch of the streaming games. Though the premium is the most expensive plan at $160 but if you are comparing the costs of the other handhelds that are double to triple the cost of the PS Portal for just the system, then the cost of the Portal plus the premium about equals out to the cost of the other handheld systems. I'm hoping that since the streaming is a new thing for the PS Portal that Sony will be adding more to it in the coming year but right now it's great for causal play. The system is not too large, though after getting used to the grips, which seem larger than the PS5 controller, I would like a larger monitor. The quality is really sharp and clear, the audio is great, not too loud but loud enough to hear and not be disturbing. I would like an internal memory option so I could have that backup memory just in case there's no internet or poor signal. So far I haven't had any real problems playing the games. There's been a few times when the signal was weak but I was also inside a small closed off room that's used as a audio recording booth, so, the signal is weak. I think if Sony added some internal memory or a slot for a card, give the monitor a larger screen size, and offered a way to watch movies on it without needing to be logged into you PS5, then the PS Portal would be the best handheld in my opinion. Right now, it's been a lot of fun for me, I've played more new games on the Portal than I have on my PS5.

I absolutely love the PlayStation Portal. It’s a great handheld gaming system, especially if you already own a PS5. The screen is beautiful, the controls feel just like a regular DualSense controller, and it’s super comfortable to hold for long gaming sessions. Being able to play my PS5 games from anywhere in the house is a huge plus. That said, there are a couple things to keep in mind. Your PlayStation has to be on (or in rest mode with remote play enabled), and your experience really depends on your internet connection. If you don’t have strong, stable Wi-Fi, it can get laggy and impact gameplay. With a solid connection though, it runs smoothly and feels almost like you’re playing directly on the console. Overall, if you have reliable internet and want flexibility to game away from the TV, the PlayStation Portal is definitely worth it.

I don't do reviews that much I'll make it short and sweet but this thing is awesome I should have got it a long time ago I am happy with my purchase game on

The build overall is solid. 4 starts because personally I don't use it that often. I'm always drawn to go back to the PS5-TV experience. It is a shame that in order to really enjoy the experience you need a very stable WIFI signal, although I understand that being the case. I expected the joystick feeling being the same as the one from the Dualsense, but that's not the case. The joystick are significantly smaller and for someone like me with big hands and fingers the experience wasn't that comfortable. I would say if you are the type of gamer that enjoys FPS games then stay clear from it, nor comfortable at all for that. I struggled playing RDR2 every time I had to shoot (so imagine games like BF or COD). Again, it there was a 3.5 star rating I would rate it like that, but 4 seems fair too since I'm basing it purely on my tastes and experiences with it. I used probably 5 times, no more than 2 hours per sitting. For me having ~$200 laying around with little to no use is not worth it.

I got what I have expected from it thus far. Set up was pretty smooth and runs great with my PS5 over my wifi. Having my games portable within my home has been amazing as i can’t sit and play as a Dad of 2 energetic rapscalions. Any quiet space has been turned into my personal gaming time.

Honestly, one of the best things (a bit over priced for what it has) to use alongside your PlayStation. It's so nice to move around the house and play like I would a handheld but having all the processing offloaded to your console - meaning long battery life too! The WiFi is a bit finicky; I can be 3-5ft away from an access point and get a warning about WiFi signal.

The portal is a great product for playing your PS5 on the go. I petsit a lot and sometimes you just need some sort of entertainment, so I got this to keep me busy when I'm bored at other people's houses. It's so much better than trying to use your phone for remote play. 10/10 recommend.

I was skeptical on how well this would work but ended up loving it. Great quality, easy to use and game plays great from another room in my house (haven't tried it from a different location)

I decided to get this learning that they've added the cloud streaming update. It's still in BETA so the cloud library isn't too impressive. Let's talk about a few things. Connectivity - I have a pretty strong wifi signal at home. Playing in the living room using remote play with the PS5 within 6 feet, there is little to no lag & not too much graphical flaw. I have also connected using hotspot from my phone away from home. Though not perfect, it works. There is a slight lag and graphics were choppy (connecting to PS5), so i'd recommend maybe just a 2D RPG. I haven't had a chance to connect it at another location outside my home using a strong wifi signal yet, so I will update my review in the future. Bluetooth connectivity (headphone/earphone options) - This is a negative for me. You have the option to use a 3mm input jack or ONLY the Playstation PULSE earbuds or PULSE headphones. I have the pulse 3d and was disapointed that i am limited to connecting that using a 3mm jack only to the system.

When it works it is the best accessory to the PS5! Depending on your internet setup, it may not always be able to connect to your PS5 in every room. But for me, I have the PS5 hooked up to a Ethernet in one room. And then I play in another near my router and 90% of the time I have no issues and love being able to play my Playstation games in front of the TV.

Amazing when it’s functioning as intended but it drops network connectivity nearly every time I use it, regardless of the strength of the WiFi signal or configuration. I have a google 6e tri band mesh router with three access points, along with 1 gb per second fiber service (1gb both upload and download) and it still repeatedly drops connection. Pretty sad because the screen, sound, and build quality are all top notch but that isn’t worth anything unless the wireless connection is stable. It’s worth noting that no other devices on my network ever drop connection or lag whatsoever. Also, my ps5 is hardwired directly to the base modem in the google config.

We purchased the PlayStation Portal Remote Player, and both my husband and our 8-year-old absolutely love it. What impressed me most is how intuitive it is. Neither of them needed a learning curve. They picked it up and were playing within minutes. The portability is the real game changer. It allows gaming to move off the main TV without sacrificing performance or comfort. The screen is bright and clear, and the controls feel just like a full DualSense controller, which makes the transition seamless. For our family, it’s been the perfect balance of flexibility and quality. It gives them the freedom to play anywhere in the house while keeping the full PlayStation experience intact. If you’re looking for a way to make your PS5 more accessible without compromising on gameplay, this has been a fantastic addition. Five stars.

A really good devise for relaxing in bed or if you share a TV with someone. Requires a strong wifi connection especially if you're on a different network. Even though the joysticks are supposed to feel like a Dual Sense they fell off to me. Just a little too tall.

As a user of the Sony PlayStation Portal, I've found it to be a specialized device primarily for Remote Play with the PS5. The controller customization is somewhat limited, but the haptic feedback adjustments are useful, especially when playing more intense games. The Touchpad, integrated into the touchscreen, requires a double-tap for input, which takes some getting used to. The software is straightforward, focusing on essential settings like haptic feedback strength and brightness. Its processing power is intentionally limited, aligning with its primary purpose of Remote Play. In terms of Remote Play performance, I noticed a slight delay when playing on the same internet connection as my PS5, but it's manageable. However, using a mobile hotspot while away from home introduces a noticeable half-second input lag. Overall, while the PlayStation Portal is efficient for its intended use, it feels like it has a narrow audience, specifically catering to those heavily invested in PS5 Remote Play.

I enjoy it for the most part. It gives me the opportunity to play while my wife can watch TV. I like the portability and another option of gaming that it provides. Nice to travel and still be able to play your games without having to pack up the whole system. Only downside is the lag or connectivity due to various internet speeds.

The PlayStation Portal looks and feels great, and it really shines when you have a strong, stable Wi-Fi connection. The screen quality is excellent, and the responsiveness is solid when streaming from the PS5. It does exactly what it promises, lets you take your PS5 gaming away from the main TV and enjoy it anywhere in the house (or outside which I did not try) That said, I do wish it had a bit more versatility. It would be amazing if you could use it to stream your favorite shows or at least act as a remote control for what’s playing on the PS5 when you’re not gaming. Right now, it’s strictly focused on gameplay. Overall, it’s a sleek and fun way to extend the PlayStation 5 experience, but it could be even better with added media features.

I’ve had the PlayStation Portal for a while now, and to be honest, my feelings about it have been a real roller coaster. When it was first announced, I, like a lot of people, just rolled my eyes. It seemed like a pointless gadget—just another way to do something the phone and a Backbone controller could already do. But I got one, and now? I’ve actually become pretty attached to the thing. What I love The design is really what makes it. It feels like a premium piece of kit right out of the box, and the ergonomics are perfect. As someone with larger hands, it’s a world away from the cramped feeling you get with a phone clipped to a smaller controller. You get the full-on DualSense experience—with haptic feedback and adaptive triggers—wrapped around a surprisingly crisp 8-inch LCD screen. Sure, it’s not a fancy OLED, but for a streaming device, it looks fantastic. The main reason I bought it was for gaming when my TV was tied up, and for that, it’s a dream. There’s no comparison to rigging up a phone. You just hit the button, and in seconds, you're back in your game, haptic feedback and all. It’s made a massive dent in my backlog because I can easily jump into a session while my wife is watching TV or when I’m chilling in bed. The connectivity at home has also been rock-solid for me. My PS5 is wired to my router, so my network is strong, and the Portal has run flawlessly, even far from the console. The experience is so smooth that it genuinely feels like playing on the console directly. The major headaches Here’s where things get complicated. First, the Bluetooth situation is infuriating. The fact that Sony forces you to buy their expensive PlayStation Link wireless headsets just to get wireless audio is pure anti-consumer nonsense. It’s a baffling design choice, and it's easily the Portal's biggest weakness. I just end up using wired earbuds with the 3.5mm jack, which is a bit of a letdown. And while it works great on my home Wi-Fi, the "on-the-go" experience is a crapshoot. I’ve had some success using it on strong public Wi-Fi, and it’s even worked decently on a 5G hotspot. But the performance is totally dependent on the network you're on, so you can't rely on it for any kind of consistent travel play. If you're on a crowded network, you'll see stutters, lag, and visual artifacts. This isn’t a Switch replacement by any stretch. Finally, the lack of media streaming apps is a head-scratcher. It's connected to my PS5, so why can't I watch Netflix or Disney+ on it? It's limited strictly to gaming. Final thoughts This is not a general-purpose handheld for everyone, and it was never meant to be. It's a very specific device for a very specific type of player. If you have a solid home network and often find yourself needing to play your PS5 away from the main TV, it’s a killer device. The convenience of a premium, plug-and-play Remote Play experience is seriously addictive. But if you expect an all-in-one portable gaming machine, the Portal will disappoint you. For $200, you're buying a luxury accessory for your PS5. If your lifestyle fits its specific—and somewhat narrow—use case, then you will absolutely love it. If not, you’re better off looking at other options or just sticking to Remote Play on your phone.

Honestly, at first, I didn’t have much use for the device because, let’s face it, if you are at the same place as your physical console you’ll just rather play on a bigger screen. However, I had to travel for work and, as you all can agree, it was impractical to travel light with good old ps5 in a carry on. That’s when I tapped into the full potential of the PS Portal. Imagine going through Elden ring withdrawal light years away from your console and then being able to access it (as long as you leave it in rest mode) from afar and, as long as the wifi is good, play seamlessly on your PS Portal. It became the metaphorical last coke on the planet and I enjoyed it as if I was playing on the actual big screen at home (yes, at nearly 60 fps). Give it a shot. I highly recommend it!!!