Customer Ratings & Reviews

As the owner of the original white one, even though I had problems with the first generation before the Magnificent updates, it's gone through I really love the device after selling the black one. I owned what made me purchase it again the fact that they released a new update that now allows you to play all your PlayStation 5 pro Although you do need a proper connection to make the streaming possible and for it to work properly With all the familiar dual sense controls split in half by a screen Which in my opinion should have been an OLED display, but it's not though. The LCD gets the job done and still delivers. Do I recommend the device? Obviously I do As it offers you the ability to play all your PlayStation 5 games Without the need of your console through streaming if you still haven't decide to own one go for it. You will love it as much as I do and it's a wonderful device in addition to the PlayStation 5, especially the midnight Black Edition one

I love it it’s very portable and I love trigger and it’s not really heavy. Got a nice big screen and a really good refresh rate.

As a companion to your PS5, it's fantastic for those who like to game away from their couch. Combine it with Playstation Plus Premium, and you have a fully handheld game machine that can cloud stream 100s of games instantly. I was skeptical, but as long as you have a strong connection to whatever wifi you're on (speed isn't a huge factor), it works pretty flawlessly, making this a budget standalone handheld gaming console that can give you instant access to Playstation exclusives. PROS: DualSense features built in Simple, Intuitive software Pick-up and Play Extremely comfortable, fantastic ergonomics PS Plus Premium unlocks huge capabilities CONS -Have had 1 instance where it lost connection to my PS5 but it seemed like a fluke. No issues since -need ps plus premium (160/year) to get the most out of this OVERALL: If you're a gaming enthusiast and love the PS library/ecosystem, this is a no brainer.

Love it! Works perfectly. The screen size is ample, it’s comfortable to hold and great for playing games anywhere within the house when the TV is being used for something else.

I wasn’t sure what to expect from the PlayStation Portal. At first glance, it looks like someone split a DualSense controller in half and slapped a screen in the middle—and honestly, that’s pretty much what it is. But after spending some time with it, I’ve got to say: it’s way more useful than I thought. Setup was easy. As long as your PS5 is on and connected to Wi-Fi, the Portal streams your games right to its 8-inch screen. The display isn’t OLED, but it’s crisp, bright, and surprisingly vivid. I’ve played everything from Spider-Man 2 to Hogwarts Legacy on it, and the visuals hold up well. No major lag or stuttering, as long as your home network is solid. The real win here is the controls. It feels just like using a regular PS5 controller—adaptive triggers, haptic feedback, all the good stuff. No weird button layouts or awkward grips. It’s familiar, which makes jumping into a game feel seamless. Battery life is decent. I’ve gotten around 6–8 hours depending on what I’m playing. Charging is quick, though the port placement is a little odd—it’s tucked underneath, which can be annoying if you’re using a stand. Now, it’s not perfect. You can’t stream games from the cloud, and it only works over Wi-Fi (no cellular). So if you were hoping to take it on the road and play from a hotel or café, you’ll need a strong connection and your PS5 powered on at home. It’s definitely more of a “play around the house” device than a true portable console. Bottom line: If you’re deep into the PlayStation ecosystem and want a way to keep gaming when the TV’s taken—or just want to lounge on the couch without hogging the big screen—the Portal is a solid companion. It’s not a must-have, but once you’ve got it, you’ll find yourself reaching for it more than you expected

This is a good bang for your buck if you plan to play at home. The ability to play anywhere in the house is very nice. You will want to hardwire the console to prevent any lag. Feels nice in the hands and the screen is very clear.

The PlayStation Portal completely changed the way I game. I can sink into my favorite PS5 titles anywhere—whether I’m lounging on the couch, in bed, or even while the TV is in use. The controls feel exactly like my DualSense, the display is gorgeous and vibrant, and the connection is so smooth it feels like I’m right on my console. It’s not just convenient—it’s pure freedom for a gamer. Every time I pick it up, it reminds me why I love PlayStation and why Best Buy is my go-to spot for the best tech experiences.

The PlayStation Portal is a sleek $199 handheld designed for streaming your PS5 games over Wi-Fi. It features a crisp 8” 1080p LCD screen and full DualSense controls—including adaptive triggers and haptic feedback—built right into the device. While it doesn’t run games locally and requires a PS5 and stable internet, it delivers smooth, low-latency remote play with excellent image quality. Battery life is around 4–5 hours, and while it lacks Bluetooth audio, it supports wired headphones and Sony’s PS Link. If you want to keep gaming when someone else is using the TV, the Portal is a convenient, well-made companion.

The PS Portal is, by a lot of definitions, a solid device. It’s essentially built like a dualsense with a tablet sandwiched in between the sides and is largely comfortable to use. The big notice with this thing is that Sony’s protocol for connecting to your PS5 is…imperfect to say the least. Bottom line, I find this thing works great for stuff like sports games, card games, some indie games, or other types of games that don’t super heavily rely on precision timing. The input delay introduced through remote play is passable, but I wouldn’t dare use it to play any FPS or even some more difficult platformers. All in all, it has its uses, and if your use case aligns with the mentioned scenarios above, I’d recommend it.

Had this on the wishlist for awhile. After watching plenty of reviews and having a $100 gift card, I decided to buy this. It is easy to set up. Connect WiFi and make sure your PS5 has remote play enabled. It can also play physical games as long as the disc is inside the PS5. It is a great alternative when you want to play PS5 games in handheld mode. Especially when the TV is being used by someone else. Definitely worth the purchase!

Great performance and excellent service at Best Buy. As soon as I walked in someone asked if I needed assistance and proceeded to get my online order for me to check out. Ordered some online and picked up same day. Wonderful experience! Product feels solid in my hands and buttons all work great as does the touch screen even with a call screen protector applied. Charging port is difficult to access but that is a very minor issue. Wish battery life was longer but with max brightness and volume I guess that is to be expected a bit (3-4 hrs playtime est.)

Perfect for gaming on the go! Great handheld, works at its best if your console at home is hardwired but will certainly stream clear with a strong Wi-Fi connection. Perfect for when I’m on the road traveling for work.

PS Portal is okay. Most people don't talk about the fact that the joysticks themselves are smaller than the actual PS5 dual sense controller,so it makes it harder to play fps games. Like the build quality and the idea behind the portal but between the bad connection for hotspot AT&T 5G Turbo with full bars and the smaller joysticks I ended up returning it. Also my PS5 pro is hooked up to Ethernet on the 6ghz WiFi 6e band. At home it worked fine, but I wanted something while I'm away so now I just use remote play on my laptop with a spare controller and have a much better experience.

We love this profuct! We purchased 2. One for each of us. There is an ability to play via remote play or via streaming the game from the servers. I highly recommend especially if you have a gaming family. My daughter is able to play on my playstation while I play on my portal. I understand some people may have difficulties understanding the technicalities of using the device as you MUST have playstation plus the highest tier to use the streaming part of the device. So you do need a subscription for use of the ps portal. There is hardly any storage on the device which could also be detrimental as well. For the price point I will say it is fair for what it is. Its hard to say there are competitors as this isnt meant to be a stream all device or like other devices. The fps are not very good but its to be expected.

The PlayStation Portal Remote Player has been a surprisingly great addition to my PS5 setup. It’s designed for one purpose—remote play—and it delivers that experience with impressive consistency. The 8‑inch screen is bright, sharp, and responsive, making games look far better than I expected from a dedicated remote‑play device. Colors are vibrant, motion is smooth, and the overall image quality feels premium.

The PlayStation Portal Remote Player has been fantastic for remote play. It makes streaming games from my PS5 incredibly smooth and responsive — the 1080p display is crisp, the controls feel great in hand, and the ergonomics are comfortable for long sessions. Setup was quick and easy, and I love being able to pick up my PS5 games anywhere in the house without interrupting someone else’s TV time. The device stays responsive over Wi-Fi and handles fast action games with very little latency. Battery life has been solid for extended play sessions, and overall it feels like a well-designed companion to the PS5. Highly recommend it if you want a dedicated remote play experience without lugging around a full console or laptop.

I've been really enjoying it recently, although you need a internet connection at all times to use, its nice being able to play my PS5 games while im in bed

The PS portal surprised me with how much I actually use it. It's perfect for when the TV is in use and it connects fairly easily so I can play even if I can't use the TV I have it hooked up to. It does occasionally struggle to connect due to you have to be fully signed into the console first but most of the time it only takes two or three tries to get it to connect.

The portal is amazing. Siging in was a breeze. Starting up the portal is visually beautiful, easy and fast. The selection of games for streaming is great and even just playing my own games from anywhere is awesome. The feel of it in your hands is really nice as well, it’s smooth and sleek. The charging port is in a good spot where it doesn’t feel like you’re going to bend the cord to charge it. Overall, one of my favorite purchases. 5 out of 5.

For it being refurbished i coulnt tell the system seemed brand new no scratches works great quick and screen is so bright.