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Customer Ratings & Reviews

$219.95

Customer reviews

Rating 4.5 out of 5 stars with 6559 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 6,559 reviews
  • Rated 5 out of 5 stars

    PS Portal a gem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is a necessary accessory for the PlayStation ecosystem. It’s really good for when you don’t want to have your TV on, but you want to play your titles. I love the high-definition screen and the features it provides. For example, it has the same rumble feature and most of the features of the PlayStation game controller. If you’d like the convenience of playing your games remotely as long as you have a robust Wi-Fi, I highly recommend this device as a great addition to your PlayStation 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty dang great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to buy this as it's wifi only and wasn't sure how much I would use it, but as it turns out I use it all the time. When the family is watching something that doesn't interest me I grab the portal and am all set. If I'm travelling I can connect it to my hotspot and stream games without issue. There are the occasional hiccups, but mostly it works like a champ. I love the ergonomics and the screen. Having dual sense is also rather awesome. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Midnight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the portal is fire and the game is really cool to use when you don’t feel like playing the full console. It’s easy and you can take it anywhere

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hardware Triumph, Connectivity Flop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware and Ergonomics: A Flawless Design Where the Portal excels is in its physical design. The device is essentially a DualSense controller split in half, cradling a large, beautiful 8-inch LCD screen. This approach provides an immediate and immense advantage over using a smartphone or tablet for Remote Play: it delivers the full, uncompromised DualSense experience, complete with haptic feedback and adaptive triggers. The build quality is excellent, feeling sturdy and premium in the hands, and the familiar controller shape makes for an incredibly comfortable and ergonomic long-session gaming experience. Furthermore, the screen is bright, vibrant, and displays HD content cleanly. When the connection is stable, games look great on this display, and the seamless integration of PS5 controls makes it feel like a true first-party handheld. Connectivity and Performance: The Major Shortfall Unfortunately, the Portal is hampered by the very thing it was designed to do: stream games over a network. My testing revealed significant issues, both locally and remotely. Attempting to play outside of the home using a 5G mobile hotspot resulted in a horrible experience. The connection quality was consistently poor, characterized by pixelation, stuttering, and input lag that made the device effectively unplayable for any title requiring quick reactions. Even at home, where my PS5 was connected via a LAN cable to a high-speed router, and the Portal was on the same optimal Wi-Fi network, the performance still underwhelmed. While the resolution issues could sometimes be overlooked, the unbearable input lag made competitive games, especially FPS titles, frustrating. This fundamental lag undermines the excellent hardware, turning fast-paced gameplay into a sluggish, unresponsive chore. The final drawback lies in its use case for a dedicated desk setup. Since the PS5 is already right next to the PC, there is no compelling reason to grab the Portal over simply sitting down and playing on the console natively. Moreover, the Portal's dependence on mirroring the PS5 means that games owned physically must still be loaded and mirrored, offering no true convenience over local play for those who are already nearby. Verdict The PlayStation Portal is a great piece of kit for the right audience, delivering the best portable control experience available for PS5 games. However, its complete reliance on Remote Play, coupled with the persistent, noticeable input lag—even on ideal home networks—prevents it from being a must-buy. It’s a niche device that sacrifices performance for portability, which is why it receives 3 out of 5 stars. 3/5 Stars A beautifully designed device marred by the limitations of streaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great quality is good battery last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High end quality, you can play anywhere and very convenient. Graphics are amazing! One thing I would suggest would be amazing if you can play it without having to leave your ps5 running all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my portal for over 3 months already and i most say i love it. I really like the convenience of chilling in the living room with my family and while they’re watching a movie im keeping up with my games. One thing i would recommend is buying a airfly pro 2 aux bluetooth adapter and just use your ear buds im using my airpods pro2 cuz being able to turn of and on the noise canceling is awesome. Also i would definitely recommend to connect your ps5 via Ethernet for a wayyy more stable connection. Also all your saved data on console back it up in the cloud cuz its usable on games that you can stream. The issues that i have came up with is easily fixable sometimes when i try to remote play on different ps5 it wont connect all you have to do is press and hold the power on the portal till you see restart and that fixes the problem right away. The other is that when im watching something (crunchyroll) on either one of my ps5’s and then try to play a game on the portal it will give a error. All you have to do to fix that is close out any opened video apps before you remote play a game. Other than that its pretty freaking awesome would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Can Finally Play My Games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer. With the update that allows you stream any game in your library this is a great value. Yes, it does require the most expensive subscription but for me it’s still worth it. On Christmas Day I was told I would need to wait 60 mins to stream a game; I assume the servers were crowded because a lot of new owners were using their portals. I never had this issue before Christmas but something to be aware of. I even played Destiny with few connection issues. I did have some weird setup issues and the device took some getting used to. Nothing good old Reddit couldn’t handle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option for gaming on the go for the price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, got it as birthday gift for my son & he really likes it. Graphics & screen look super nice & crisp with good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to USe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy set up Its works very well with my PS5 and is very comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with one caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 out of 5 because while it is amazing to have a portable ps5 essentially. The downside is the lack of ability to play your games offline without wifi or without the ps5 itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more useful with cloud streaming, still caveats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a fantastic way to bring PS5 gaming off the TV. The 8-inch display is bright and sharp, controls feel familiar (DualSense-style triggers and sticks), and setup is painless — it really does feel like a handheld PS5. With the recent addition of cloud streaming, the Portal has become even more flexible: you can play games without needing your PS5 powered on or even in the same house (where cloud service is available), which is perfect for travel or when someone else is using the TV. That said, some real-world limits remain. Cloud streaming means the Portal is now much more dependent on your network — on unreliable Wi-Fi or limited cellular hotspots you’ll notice lag, compression, or stuttering. Expect higher data usage (cloud play can chew through GBs fast), and a steady, low-latency connection is required for a great experience. Battery life still isn’t amazing during long sessions, and if you plan to use it away from Wi-Fi you’ll want to watch data caps. Also, headset/voice-chat support is more limited than a full PS5 setup — check compatibility for the headset you plan to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal Review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, easy set up. Love being able to play my favorite games in hand held form.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early impressions — PS5 remote play accessory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m the target audience for this niche PS5 accessory — 1) handheld to hang with my wife while she watches bad TV shows like 90-day fiancee :) 2) device solely to play remotely from my PS5 because I prefer the compressed video via Wi-Fi to play my existing game library at good quality (without having to buy a new handheld device + new games). I’ve used remote via iPhone (wished for a larger screen) & Logi G Cloud ($100-150 more for apps / aging Android tablet I don’t want). This is straight forward, connects to my PS5 & replicates the experience on a handheld with great controls (+ haptic feedback) anywhere there’s a strong Wi-Fi. I have tested several single player sports games (NBA 2K24, Madden 24 & MLB The Show 23 + Gran Turismo 7) & best remote experience I’ve had to date. If experience remains the same ongoing, this is a Home Run for me (it’s target audience). For reference, my PS5 is connected via Ethernet to my LAN. I tested PSP at home Wi-Fi (great) & away using my iPhone as a hot spot (surprisingly good). If device not having bluetooth is a contributing factor, yay! (otherwise nay — can use built-in speakers, wired headset or proprietary wireless earbuds). Screen is very nice LCD, feels like OLED. Size a huge plus (8 inches). Used for 3-4 hours & battery 2/3 bars remain. Feels comfortable. Does not let you play PS5 video apps — ie Nexflix (just games). If you like PS5 remote play & want the best experience, this is for you. It’s the best for that. It’s a PS5 accesory just for that. This is my experience early on, user experience may vary depending on your Wi-Fi connection. Hope this helped those that are interested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like a charm and really easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome back to gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wonderful piece of machinery has given me the chance to get my game on. As a grown man with responsibilites and children, those things come first. And i don't want to hog the tv by gaming, so i put it off and off and off and I never get to play on my PS5. Now I can easliy chill on the couch with my family while we all enjoy something on the big screen and I can disappear into a game-world of magic. A solid wifi connection and having the PS5 on a wired connection and rest mode helped to optimize performance. I love this thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good disconnects from ps5 sometimes but works good when stays connected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is honestly pretty awesome if you want to play your PS5 without being glued to the TV. It feels just like holding a DualSense controller with a big, bright screen stuck in the middle — in a good way. The controls are legit, the haptics feel great, and it’s super comfy to use for a long time. When your Wi-Fi is solid, the Portal works really well. Games look good, the connection feels smooth, and it’s perfect for chilling on the couch, in bed, or basically anywhere in the house. The catch? It only streams from your PS5. No apps, no cloud gaming, and you can’t even use normal Bluetooth headphones — you need PlayStation Link for wireless audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid, battery life is great I could be playing while someone is watching TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I was hoping for...with limitations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be able to play my games detached from where my PS5 is located. Be able to watch TV with my wife while still work on finishing a game I had started. Now I can play in any room of the house, AND from other homes. A stable wifi connection and a couple minutes of patience while it "portals" in, and boom, I can play at a friend's or family's place too. Cons: While it does what I wanted, I still think the device itself feels a little flimsy in some places, I bet it could go for 150 but it goes for 200. Cannot use it on road trips, a phone mobile hotspot or car 'wifi' is not a strong enough signal. It definitely gives me more freedom, and some nostalgia comes feeling a bit like a PSP, but it does have limitations. I just caution managing expectations and enjoying for what it is.

    I would recommend this to a friend