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Customer Ratings & Reviews

$219.95

Customer reviews

Rating 4.5 out of 5 stars with 6559 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 6,559 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device for my significant other and he loves it! It connects seamlessly with our home console for on the go use and has good audio quality. The traditional controller buttons make this device familiar and easy to use. The device does feel fragile when not in use. so we did find a great carrying case and screen protector for some added protection. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using remote play, single player games work fantastic. No input lag or delays even when playing games several hundred miles from my ps5 as long as you have a fairly decent internet connection. There is input lag when playing online games, but that is to be expected. Cloud streaming is a great deal, especially since you don’t actually need a ps5 for that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for Dad Time After the Kids Take Over the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the PlayStation Portal for myself after realizing the TV in my house is permanently claimed by my three kids. This thing has been a lifesaver. Setup was quick, and once it synced to my PS5, I was gaming from the couch, the backyard, or wherever I could grab a little peace and quiet. The screen looks great, the controls feel just like the DualSense, and it’s surprisingly comfortable to use for long sessions. Every now and then, it’ll lose connection to the PS5 or the image will get a bit pixelated, but it always reconnects quickly and keeps going strong. If you’ve got a full house and still want to squeeze in some gaming time without fighting over the TV, this little device is a game-changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient way to stream from the PS5 console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient way to stream from your ps5. This device allows me to play late and not wake up the wife and kids. A PS5 console is required to use this device and console must be in rest mode to turn on from the portal. The main gripe I have about the device is my hands cramp up from holding the portal after minimal game time, but I do not experience this holding the Dualsense. Also, the resolution is not as clean as playing from the actual console. This is expected since you are streaming from the console, but makes me wish I was playing on the TV instead for better graphical quality. All in all it is a very handy device and glad I made the purchase so I can stay up later to play BG3 with the bois.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it depending on your needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment if you’re sharing a TV with family or not wanting to keep roommates up with the tv screen. Movers picked up all my stuff so currently using it as a standalone which is pretty nice with the selections available from the PS Plus subscription. But definitely prefer it with the PS5. The downside I feel is not having Bluetooth capabilities which maybe explains the price point. You can’t pair your gaming headphones with it even with an adapter. So if you’re wanting to have a reason to get the matching headset then sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase in a while. So happy with how good it works and the big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought this was going to suck and i was going to return it after a day. Well I'm not ever returning it. If you have a good internet connection and ps pro it works amazing. Super impressed with this accessory to the PS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not do reviews, but I absolutely love this device and the Midnight Black color! It is a great way to play your PS5 games in handheld mode and catch up on that nagging backlog. My PS5 console had been collecting dust recently due to my busy life schedule but since buying the portal I have not picked up my Switch 2 in days. I also love the cost of the device as well given how expensive gaming has become as of late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. Quick and easy remote play.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the remote play experience that I have been wanting. I have zero issues with lag or poor stream quality. Sure you can use your phone/tablet or PC to remote play but this is far more convenient for me. I can simply pick it up and start playing. The battery life is decent and about the same as a dualsense controller. The screen is bright and looks crisp. I was pleasantly surprised with the audio as well. I agree, this device isnt for everyone. But for me its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure about getting it after seeing reviews and used ones for sale. Peole have the wrong idea about how these works! It is not a game system by itself, it is just remote play and BETA cloud streaming! Plenty games to choose from on the beta to keep you entertained. Great for gaming away from home, at home, work, anywhere!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection Problems but functional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device truly is just a portal to access your PS5 games when not sitting directly in front of it. I was planning to buy a new gaming controller and ended deciding on this instead and it's been a nice addition. Streaming quality varies and affects gaming sessions, so I don't recommend for any competitive gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love this playstation portal! My husband and i sometimes hangout just doing our own thing. But it sucks when i wanna watch my show but he wants to play his game. So, the playstation portal has been so awesome in letting us hangout but doing our own individual thing. Also helps when our 1 year old demands to watch Bluey lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Remote Play Device for PS5 Fans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly surprised by how smooth and responsive the PS5 Portal is. The display is crisp, controls feel just like the DualSense, and the setup was super simple. As long as you have a strong Wi-Fi connection, this thing runs flawlessly. I can keep gaming even when the TV is in use, and it’s perfect for relaxing on the couch or playing in bed. Definitely worth it if you’re deep in the PlayStation ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games around the house if you don't want to move your console or someone else is using the TV. Does take some getting used to playing on it but you get used to it quickly. I do really like how they have the controller handles compared to other handheld consoles. I think that's what separates this from others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes gaming so much more convenient! The device looks and feels great, and really enhances the PS5 experience if you’re looking to enjoy your games in a different location from your usual setup. Glad I made the purchase and would recommend to anyone who might be on the fence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is. Nice to be able to play my PS5 games while the kid watches Monster Jam. Make sure your PS5 is hard wired to your router. Also turn off HDMI-CEC so waking your PS5 doesn’t turn on your TV when connecting with the Portal. COD is playable online when on the same router with minimal input lag, input lag is greater when playing remotely thru WiFi, like at a hotel. Get a skin, case and screen protector! You can’t stream media, only play cloud games or games on your PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony & PlayStation has changed the game.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. It’s almost as if I have two PS5s. With the recent update that Sony added you now can stream PS5 games with PS Plus Premium membership. I’ve yet to have any lag with my 5G internet in my apartment. It’s well worth the 17.99 a month because they are adding more & more games to the line up which already contains like 100 or so games. You have PS3 games, PS2, just a crazy catalog. It’s nice to be able to lay in bed & play my games & still watch tv etc. The Switch finally has a bit of competition with this. I can’t imagine what the next handheld from Sony will be like. This is definitely a beta for something bigger to come, & with this update it is well worth your 199.99 + tax.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for handheld, on-the-go play. The controller feels comfortable and solid in the hand, and the screen looks amazing with vibrant visuals. Gameplay is enjoyable overall, especially when traveling or playing casually. Cons: Connectivity can sometimes be difficult to get working smoothly, and I do experience occasional lag during gameplay. That said, my Wi-Fi setup may be contributing to the lag, so results could vary depending on connection quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, I'm pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs really well and is very convenient when you share living space with others. I don't like that whenever you want to switch profiles you have to sign completely out and sign back in with the other account. On the Playstation, you can just switch accounts. And i wish there was a function for adjusting the screen display, not just make it brighter or darker. I'd like to be able to adjust the contrast for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wooow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Portable PlayStation fun, smooth remote gameplay!"

    I would recommend this to a friend