Customer Ratings & Reviews

You didn't have any new in stock so i bought one thats been used and its a good hand-held product from sony hasn't let me down yet it runs smooth i still haven't used some features yet

I have had this Portal since launch and held off reviewing until I had several games and over a month under my belt. I will start off saying my review and rating is based on what it is supposed to be, a 'portal' to access your PS5 content already in your PS5. I will not be saying what it could have been, or what people might want it as. The baseline for my use - I used this on my home WiFi that my PS5 was also hooked up to. I have basic internet and the Nest Wifi points inside my 2 story+basement house. My PS5 is connected to my basement TV which I do not always have access to, or I am too lazy to go to the basement for a short gaming session (under 2 hrs). I also have kids, so I cannot always break away to the basement. On our WiFi we have 2 phones, 4 tvs, 2 tablets, and a few other minor items running at the same time as my PS5 and Portal. Internet connection - as mentioned above, I don't have anything high end on my WiFi, but I have not ran into connection issues. It may take 5 to 10 seconds to "wake" my PS5 from rest mode, but it has connected every time. While playing I have not listed connection, and have rarely noticed a delay. I say rarely as I did encounter a slight delay during a major boss battle in Spider-Man 2. It was only once, but I imagine that any scene that causes a major strain on your PS5 could cause a delay. I have not tried this on COD, but I have used it with Destiny 2 online play without issue so far. (Again, this was used at home on the same wifi as the PS5) Battery - it charges fast, even from near dead. My sessions have lasted up to 2 hours and I still have battery left. Again, this is why I have it, not for long sessions. Graphics - if you have used remote play on your PS4 or phone to play PS5 games, you will know that the picture is not as clear as a 4k TV directly connected to your PS5. However, with the portal, the graphics are stunning for remote play. I am impressed, and say that this is worth using. Build - the Portal is made to feel like the Dual Sense controller, and it feels and looks the same. It is as durable and has the same features. The joy sticks are a little smaller, but barely noticeable. The screen is large and in charge, but I feel it is perfect. The distance between hands feel just right. Audio - The speakers sound great, but I do have a gripe. The speakers are located at the back/top of the unit and shoot the sound away from the user. I think it would have been better if it faced the user. Wireless headphones - This is the main reason I did not rank as 5 stars. The only wireless connection for audio is if you buy the Pulse Explore earbuds, or the Pulse Elite headphones. You CANNOT use the Pulse 3D or any Bluetooth earbuds. I look at this as a money grab. I have the Pulse Explore earbuds, and they work great with it, but I debated buying a set as it was not ideal. THE GOOD - Great graphics, good speakers, great overall feel, good build, good connection and ease of use. THE 'BAD' - not necessarily bad, but annoying is the fact you cannot use regular Bluetooth headphones or ear buds. And just a personal gripe, I wish the speakers pointed to the user, not away. Overall, I find this product perfect for people like me that want something for quick sessions without having to go sit in front a TV, or fight over the TV with other house members.

I recently picked up the PS Portal, and I’m absolutely loving it! As a fan of portable gaming, I was excited to try out Sony’s take on a handheld device that works seamlessly with the PlayStation ecosystem, and it does not disappoint. The display is stunning—crisp, vibrant, and clear, making it ideal for gaming on the go. The controls are well-placed and feel comfortable in the hands, even during extended play sessions. The feel of the device is premium, and despite being compact, it offers an ergonomic design that’s easy to hold for long periods. One of the standout features for me is how effortlessly it pairs with my PlayStation 5, allowing me to stream games from my console in high quality with minimal lag. Whether I’m playing AAA titles or indie games, the experience feels surprisingly close to playing on a TV. The remote play functionality works flawlessly, and I’ve had no issues with connectivity, even when I’m a few rooms away from my PS5. The battery life is decent, lasting a few hours of continuous gaming, though it can vary depending on the intensity of the games you’re playing. The charging is also quick, which is convenient for short sessions. Overall, the PS Portal is an impressive device, combining portability with powerful performance. It’s perfect for gamers who want to keep playing when they’re away from their console. I highly recommend it to anyone looking to enhance their gaming experience on the go!

I like the idea but the controlling on actual gaming is off and you must have a strong internet connection to play

Love this project, it’s got great graphics and we love the size and capabilities. They only down side and the reason I didn’t give a 5 star rating is it seems to have trouble connecting and staying connected to the WiFi/PS5 at times.

I had heard a lot of bad things online about the portal and how it wasn’t workin properly like advertised but I was proven wrong because it works for me perfectly fine and is great with cloud streaming and playing my ps5 remotely

Cloud Streaming update really made this thing, as long as you have Premium PS Plus, it’s a great addition to the PS5. If you have premium, you don’t even need a PS5, you could get away with just cloud streaming games.

The portal is so convenient when on the go. Yet, I still find myself using it instead of my ps5 sometimes. Screen looks amazing!!! Wish it would’ve went on sale.

This was a Christmas present and my daughter loves it. She takes it EVERYWHERE with her. Its strong the mobility helps when im doing homework. That way i can sot her down and allow her to game while i do work. This is awesome.

I’m very happy with this purchase. It works exactly as described and the quality feels solid and reliable. Setup/use was easy, and I’ve had no issues so far. Overall, it’s a great value for the price and I would definitely recommend it to others. I would buy this again.

The PS Portal is everything it is hyped up to be. I was skeptical, but it’s universally praised views on youtube(a platform where the tiniest flaws turns into an hour of non-stop complaining) sold me on getting it and it did not disappoint. Allows the family to watch something on the TV while I’m playing a game of NCAA 26. Go get it!!!!

I like the portal. It’s takes some getting used to because your hands are further apart and the screen is much smaller compared to a TV or monitor, but it functions pretty much like a PS5.

The portal is a great way to play your ps5 around the house. It gives the flexibility of a handheld around your house. The only downside the battery life. It only last 3-4 hours and then takes a minute to recharge.

Really liked this product! I’m not gonna get into the techs and specs about it, but all I can say is that this little device is very versatile. There’s times where I just wanna chill in bed, or on the couch and don’t want to be facing a big screen the whole time. So with this device it gives me the ability to play it anywhere I’m connected to Wi-Fi. I had my doubts about it, but I mean instead of being on my phone in the toilet, I can be on my Portable lol

Great device! Using it around the house works seamlessly. Pairing to different WiFi spots is easy. The functionality of the controls works the same as the console. Only wish the thumb sticks were a bit bigger. Other than that great product to play your games while away or relaxing at the house.

My grandson LOVE this item, the best buy. I couldn't have pick a better gift for him. It's also perfect for on the go and keeps him busy and calm which helps me when I'm busy taking care of my situations.

Highly under rated! Works great, easily connects to my PS5, have used at home and away. Flawless! Games look just as good as playing on my PS5! Love

I am very happy with this purchase, it came in 2 days and works great. It sometimes takes a minute to start but I can play all of my games anywhere in my house. No connection issues.

Its real good even if not all the are games available and the best part, you dont need to buy a ps5 you can still play

I think this product has some very good pros. The screen/sound is great, and the fact you can play games on your console without actually being on your console. Unfortunately, I did have one pretty deal breaking con, and that would be the streaming latency. The streaming latency isn’t always bad and isn’t necessarily horrible, but it is enough to make games not as enjoyable.