Customer Ratings & Reviews

The PlayStation Portal Remote Player is very practical and easy to use. The Midnight Black color looks sleek and elegant. It’s a great way to play your PS5 remotely, but keep in mind that a strong internet connection is essential to avoid lag. Overall, a great device for gaming on the go!

Used for vaction and worked amazing as long as you have good wifi it works great.

The portal is great. My only complaint is for when the wireless has a hard time keeping the connection. Not that this is a problem on the divices side but its the only negative ive run into.

Great on the go amazing screen feels so good in the hand you can't beat the feeling of playing and being comfortable

Got the portal before the update, had to connect to the console after every session. After the update, you are able to stream games instead of having to connect to the console, so that makes it alot better when playing on the go.

This thing is really cool. Fits great in hands, screen is super clear, easy to set up and works great with remote play if you have decent internet.

This is a wonderful addition to our PS5 in which we are extremely happy with. it allows additional play from another room and enjoyment for the other players in the house. I’m so happy we purchased it.

Love the Portal! I often find myself playing on this more often than on my PS5 Pro and TV. Works flawlessly at home. I have not tried it away or on other WiFi networks. The new Cloud gaming option is really impressive too.

All I can say is that my 11year old grandson is extremely happy about this gift. He had no idea he was getting this item and for the price it was the Best Buy indeed. He immediately knew how to operate it as to where it would take me years lol.

It's good and very nice to look at. I just think that it lacks some things like other functions, but in general everything is very good.

Its a powerful device but it could do more in my opinion it needs more portal capabilities make it fully portal with a opinion to screen share and its a 5 star

Wow, cloud gaming is the future! I am so bought in as I can just pick a game on start on the fly. Great for busy professionals who just want to get lost on a quick game.

Since I bought this I havent put it down, especially if you have to share the tv.

I don't normally write product reviews but this one is pretty cool. Yes just like anything it has its quirks and bugs that need to be tweaked but the fact that you can have your PS4 or PS5 in your hand and play whatever is on it or in its library, all you need is a good wifi connection and you can play anywhere. I think this is a great product.

Excellent now that they added cloud service. Works great and moderately well on just cell phone hotspot

Good for solo gaming on the movie, just ok for online experience but wrks

This thing is incredible for the price. Easy setup, amazing graphics for a handheld and did I mention the price. Can’t wait to see how it performs with streaming games on the go. Highly recommend for anyone looking to play PS5 games on the go.

I took a chance on this open-box PlayStation Portal from Best Buy, and wow – it’s absolutely flawless! The device looked brand new, with no scratches, marks, or signs of use. Everything was included: original packaging, charger, and documentation. Using it has been a game-changer for my household. I can now play my PS5 games seamlessly in any room while someone else hogs the TV. The 1080p screen is crisp and vibrant, the DualSense controls feel identical to the PS5 controller (haptics and all!), and latency is barely noticeable on my home Wi-Fi. For the price I paid (open-box discount + Best Buy’s reliability), this was an unbeatable value. If you see an open-box unit available, grab it with confidence. A perfect 10/10!

Awesome for playing PS5 anywhere in the house. Big bright screen and DualSense controls feel legit. If you already own a PS5, this is pure convenience and comfort.

Yes bought this for my son and he loves it!!!Uses it everyday and he can use it even when he is not home without having to carry his PS5 every where