Customer Ratings & Reviews

This a very nice addition to my son PlayStation in which I also purchased at Best Buy’s both of this item work great thank you I am very satisfied with my purchases at Best buys .

Disclaimer I have 500 Mbps fiber and my PS5 is connected to my router via ethernet. Which is probably overkill for this device but it absolutely performs better than any other remote play I’ve used like on my phone or on my iPad. I’ve had it for 2 to 3 months now and the connection has always been smooth. It’s also really comfortable to hold. One thing to note it doesn’t support HDR so make sure your PS5 isn’t turning it on by default. It’ll make your games look bad.

Initial opinion: Great clarity, onscreen setup was relatively simple, decent battery life (can also plug-in/charge while playing), good sound quality (has 3.5mm headphone jack, but haven't tried using USB-C to see if that works too), D-pad is replaced with a button on left side. I couldn't find a charging indicator/status light anywhere when I plugged it back in which I thought was odd. After playing a few hours on it, the only downside I found so far is that at times it does lag, freeze, get grainy and that was on the same home WiFi network with the PS5 in the next room. My router is a Netgear AX1800 and both the console/Portal were within 20 feet of the router. Since this isn't an issue of lack of bandwidth, it must be the Portal itself, especially since others have reported the same issue. However, it's nice to be able to play while someone else is watching TV. I was playing a downloaded game and haven't tried it with a physical disc game yet, but the lag may not be tolerable in the middle of an action scene/battle.

Great way to play on the go, only missing a star for the fact there is a bit of input lag which makes playing very competitive games frustrating. Hopefully can be resolved with a future software update.

It’s great when you have strong ping and router! Economics feels great as well! The speaker is great as well! The screen is great! Everything about it is great!

This device is great to have on the go. Works best if you subscribe to Playstation premium and have a MYFI or Hotspot that gives off enough speeds to stream.

Best thing PlayStation has ever done! The fact that you can play online, play games from PlayStation plus and it mimic the actual PS5… I recommend everyone that’s a PlayStation fan to buy one

Bought this item for my sister on Christmas and not only it came on time and she loves it as well. Def trusting Best Buy to buy my stuff due to the accuracy of delivery information. Thank you

Great device. If you already have premium plus account, highly recommended.

It works great, but often loses signal. When the connection is strong it’s great to have

This made a big difference for me whenever i housesit. I dont need to pack up my ps5 amymoreand can just bring the portal along. I was impressed by how good the display looks.

Now that you can stream playStation games without the need of a PlayStation, this handheld opens up an entire world of Gaming. The ergonomics are great and the screen is vivid and bright. I would definitely recommend this if you have a PlayStation account.

This is a great buy! I’m able to travel and play. It’s a little different than actually playing but still SO fun and worth it. Gotta have streaming pass to have the full experience. Hope you get to enjoy like I did!

Best purchase ever. It works as a stand alone, he takes it to work with him daily to use. Good battery life super sleek and light weight.

It works awesome! Plays all my games no problem. Graphics and sound are great

quality was good. screen big. wasn't too heavy. however- connection took forever at times even if i was in the same house. can't imagine how bad it would be if i was away from home, which was originally the whole reason i thought about getting one. also laggy during gameplay if wifi wasn't top tier

It was tge perfect gift for my daughter. She actually said it was her #1 gift that she wanted. Guess what!? It was! It is such a great pleasure to watch her play EVERYWHERE!!!

As long as you have good internet and pay the monthly PlayStation network fee this thing is great

When I first heard about this during the summer, I said there’s no reason for me to need or want one with my wife betting me I would. Fast forward to November, the Portal was released and I was recovering from surgery. I couldn’t go to my cave to play my PS5, and I suddenly realized a reason to want and need one. She won. After a pure stroke of luck, I managed to get one. It has linked easily to my PS5 each time I’ve turned it on and I have experienced very little lag, only an occasional hiccup when the internet traffic is high in my home, but no interruption to the overall gameplay. My main gripe is I’m old school so the majority of my games are disc based, meaning if I want to play NBA 2K, Madden, Spider-Man 2, etc., I have to go and insert the disc. However, that’s not the fault of the Portal. Download from now on! The screen looks very good in my opinion and any complaints are nick picky. The speakers are surprisingly good and louder than expected. Incidentally. I have a pair of Sennheiser headphones connected to a dongle and plugged into a port on PS5. When the Portal connects to the PS5, I turn on the wireless headphones and listen through them while playing. The wireless range has worked even with the distance between the rooms, so there is a workaround for lack of direct Bluetooth. 4 stars instead of 5 because there is a wealth of potential with the Portal, so Sony needs to stop playing with our emotions and come with it!

Love it screen is way clearer then i thought it was going to be.