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Customer Ratings & Reviews

$219.95

Customer reviews

Rating 4.5 out of 5 stars with 6534 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,534 reviews
  • Rated 5 out of 5 stars

    PlayStation Portal Balck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the gaming system it’s nice black and sleek and very portable. I love the online gaming on the go. It’s a must have system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fulfills its purpose...mostly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I got this open box. It was a little dirty and the USB wire was missing. Once I cleaned it, it was in great condition. The device itself does what it was meant to do but not without its hiccups. The PS5 needs to be wired for a satisfying experience. Also, I had to do port forwarding in order to connect to it outside of my home. With that done, I still occasionally have PS5 connection issues. It's usually remedied by disconnecting and reconnecting the Portal or manually starting up the PS5 (which kinda defeats the purpose of remote play). In the end, I'm happy with it. I'm actually playing more of my PS+ games library due to this thing. I see that as a win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience with ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on perfect conditions, it was a refurbish item. Works super amazing and with the new update cloud gaming if you got good internet its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen quality, lag is acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen looks great. The lag isn't terrible either. Great for someone like myself who doesn't have a PS5 hooked up to a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much! I use it all the time. I had the backbone, but honestly this is worth the extra $100 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the playstation portal for a week now and enjoy it very much. I would say it lags but very little though. Its convenient when you dont want to play somewwhere else around your house. I would reccomend you have fast internet to be able to enjoy portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best product ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product never has been see something like this is wonderful..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase, I take it to my job everyday to play during my breaks. Currently playing assassin’s creed graphics are perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A simple yet effective device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product and serves a very specific purpose. It streams games from your Playstation 5 to this handheld. Best used if your PS5 is on ethernet and connected to the same network as this handheld, AKA you're at home where the PS5 is. However, i recently traveled to Florida and was able to play Final Fantasy XVI, streamed from my PS5 in California, with still very usable input lag. Quality is amazing, setup is quick and easy, and the controller is basically a Dualsense cut in half (which is a good thing). Drawbacks are lack of a web browser so you cannot connect to public wifi requiring a website agreement. No bluetooth so only audio options are built in speakers (they're okay), aux port, or PS Link headset/ear buds. Also i think this is a huge missed opportunity to allow support for game streaming classic PS1/2/3 titles via PS Plus. This could be a huge subscriber boost for Sony if they enabled PS Plus game streaming without the need of a PS5. Perhaps in the bext iteration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This portal rocks!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this portal, every ps5 owner should get one. I had doubts but not no more love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is surprisingly convenient. When my wife wants to watch a movie on the TV, I can still play my PS5 through the PS portal. My son has also been very happy with the portal. A few things to note is that you would need to look for accessories in amazon. Also you have to connect the portal to your PS5 before you can use the PS portal when away from home. I can't think of any negatives to mention. Overall very convenient, and cheaper than most hand held devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the newest update allowing game streaming, this is a must-have for those who travel and have access to good internet speeds. I have 1k Gbps internet at home, and it does not lag at all. Picture quality is amazing! The sound is really good, but it has a 35mm input if you have headphones, so you can save on buying Sony's dedicated accessory headsets. If you don't like it, return it. Then, someone else can get an open box and save $50 just like me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best late xmas gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works PERFECT!! Was worth the hour and a half drive to get this for my son!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice to play without a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, excellent screen quality and everything else works as good as it could be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Screen is just big enough to keep it comfortably to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best handhelds on the market and if it was a stand alone it would be the best, love it its an amazing piece for my ps5 but if u dont have a ps5 still worth every minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the best at tech needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered safely, and it’s working perfect! I pove buying at BestBuy for any of my tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the white one. But this black one?! Is HEAT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Backbone killer that was made for Dads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a dad who shares the TV you game on with your kids/wife; this is a must. If you don’t want to constantly have to be sitting in front of your tv and monitor to play your PS5 game and want to lay in bed or play on the couch, then it is also a must. I can’t begin to say how awesome having the PlayStation Portal has been, my backlog of games are starting to get played, I’m enjoying my time playing now because I can pick it up at any time to continue where I left of and not worry about my wife giving me that look like I’m about to go in the other room and be by myself. It’s feel so play more and enjoy playing more with this device. I have had a backbone to do essentially the same thing however it is very small and hurts my hand after a while if you have bigger hands like me and if you are someone that has one this is 100% better in every way. You have the dual sense controllers which are great, along with all the haptic feedback, and adaptive triggers the controller has to offer. Plus that 8 inch LCD screen almost looks like an Oled and it is beautiful to play on. I can’t recommend this product enough if you are in the fence or already have a backbone and looking to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with solid internet. I do have occasional internet issues but usually a restart of both consoles fixes the issue. I’ve caught my self playing more now with It. I take It with me to work and I play at the office when given a chance. I recommend highly to anyone who likes to play on the go.

    I would recommend this to a friend