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Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,726 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great! It was a birthday gift for a 14 year old and they love it. We stay on the go and being able to continue in game play has been great for them!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Very good, depending on the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing plenty of games, with a particularly great screen, though it's not quite seamless for competitive games due to frame rate drops and other streaming hiccups. In my experience, games like Madden are fun on here... Fortnite, not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good but I just don’t play the game anymore but this is pretty chill when you move around a lot and don’t play the game or sit down for long periods of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect if you want to play while someone else uses the TV. Yes is not perfect depending on your interest speed. If you have plus premium, you can play without the need of a ps5. Also you can play your library while someone else plays on the ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Silky and buttery smooth with the 4.0 update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device. Sony hit it out of the park with the design. However, it was a rocky implementation at first. There was crazy lag and jittery jits you had to deal with occasionally. However, this has all changed after the 4.0 OS update. Not only has the delay been resolved (no more jittery jits) but now you dont even have to connect to your PS5/PS4. The portal can now stream cloud games. Sony is beta testing now and its awesome! Highly recommended buying.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the outcome of it with accommodations to enjoy with travels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even with issues it's a 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth about the PlayStation portal is that despite the fact that as far as I'm concerned no matter how you configure your network and all of the things that you will eventually find out online when you researched it they tell you to do to make it work in the best. There is going to be some input lag. I wouldn't recommend using this for advanced online play this is not something that you want to go play call of duty on. But the ability to take your games and do some lower level things and all of the things that you need to do from the comfort of your couch or the bathroom or wherever you use it you can't beat it. To me it is still indispensable and if I ever could find a way to get rid of that input lag it would be constant use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful but displays limitations Good graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is new showing its Graphic Desigh to easy gamers, the game in motion and content. But it should be, or have another handle set. Better set i think.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great experience with Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to order and came so quickly! My nephew loves it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Portable is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fun console. Was able to take it on trip and continue my gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great when working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when it’s working! I had an initial issue with lagging and WiFi which seems to be sorted out through the most recent updates. Randomly now my right joystick isn’t working which also seems to be a known ongoing issue via Reddit. When it’s working though I’ve had lots of fun. As a dad of two young kids I just don’t have the time to turn on my console anymore. This has been nice because they can watch TV and I can casually game. Hopefully we can get this resolved through Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has its limitation but awesome for what it is and for the price. highly recommend if remote play or gaming while family watching tv. more updates to come

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for outdoor gaming and quality as ever best buy never let us down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 player games without having to play against someone online work amazingly! It was the thing I didn’t know I needed. Graphics are great and the big screen is very helpful. You do need a fast wifi connection for it to be succesful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my son loves it, can be convenient at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER FUN

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6 months ago, use pretty often. Stable a strong WiFi is crucial for good experience streaming from console. Streaming from cloud is much more reliable and does not require as great connection. Joystick broke after I dropped it..oops.. warrant is having another sent no questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Got my PS portal finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal does it's job as advertised. Great screen quality, weight, and battery (if you take the constant light and control vibration). It's a great addition to all my gadgets.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics, it takes some doing to get it connected, so you're going to have to contact PlayStation. Technical support? Were there going to help you change a couple things in the network? So you can open it up without it continually lagging, and then you're going to have to call whoever you're Internet provider is, and you're going to have to have them open up some portals so that the playStation portal will work without any lagging issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I'm now able to game freely around the house while the main TV is occupied. Was a little laggy but that went away as soon as I connected my PS5 to the Internet via Ethernet cable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Real gamer need it for the GO

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look the device, especially now with the new update. Play on the go and continue from where i left off on the ps5.

    I would recommend this to a friend
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