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Customer Ratings & Reviews

$219.95

Customer reviews

Rating 4.5 out of 5 stars with 6587 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,587 reviews
  • Rated 5 out of 5 stars

    Play station portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen hd everything and only needs wifi with play station network

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal my travel but there will be lag.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what i was buying when i bought it, so my disappointment is really in myself. It is BEAUTIFUL and has a great screen, great controls, feels good in the hands, but just being a streaming device SUX!!! Playing your PS5 in your own house with the Portal works amazing, playing in a hotel room is sketchy at best, pick your game appropriately. Network heavy games, from the portal over a hotel network to your machine at home, etc etc, is going to lag, single player games are still going to lag but you won't miss much. If you are getting this for travel, rethink it. If you are getting this for connections between 2 homes, it should be ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gameplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to being on the road often. All it is to say it’s amazing reminds me of the psp days as long as your ps5 is connected via Ethernet cord the connection will be smooth. I suggest you get a case and screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy if someone else is utilizing the t.v you want to game on . Reaction time is great,It also has a nice big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is convenient sleek and comfortable to use an awsome pick up and continuing to grind on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this psp and he can't stop playing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it my brother and he loved it . It is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guilty pleasure buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With addition of cloud streaming, this is now a stand alone console. Highly worth it if you’re already invested in the PlayStation ecosystem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for what it does.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitate about whether I should get the Portal, but after using it for a few weeks now I can say that I enjoy using it. It does give me the opportunity to play a few more indie games as I don't have decent internet for the more intensive games. I am also finding the streaming function of games to be great when I'm having a tough time connecting to my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to use anytime anywhere, the lcd its perfect, the sound great, battery life good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband he may love it more then me :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son for Christmas. He enjoys it. Good size screen for being portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to the gamer in your house. Take it with you and continue doing your thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, if you have a connection to wifi anywhere you can use it, look amazing, plays amazing, and is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice works good nice too play outside of my house overall happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to PS especially now when you’re able to stream games. Love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent remote play device good for when console isnt near by. I havent tested it outside home though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item. You can play your games without being in front of the tv. My wine can watch her shoes and I can keep playing my ps5. Amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The $200 Paperweight: Why the PlayStation Portal i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love the PlayStation Portal. The concept is a dream come true for many of us: a dedicated handheld device that lets you play your PS5 games anywhere in the house while the TV is occupied. On paper, it sounds like the ultimate convenience. In reality, however, my experience with the device has been nothing short of a frustration-fueled nightmare. After weeks of trying to make this work, I can confidently say that this is one of the most disappointing pieces of hardware Sony has released in years. A Connection Nightmare The biggest problem with the Portal is that it relies entirely on your local Wi-Fi, and it seems to have absolutely no tolerance for anything less than laboratory-perfect conditions. Even with high-speed fiber internet and a router sitting in the same room, the experience is incredibly slow. From the moment you boot it up, the connection process feels sluggish. But the real issues start when you actually try to play a game. The input lag is unbearable. I tried playing Spider-Man 2, a game that relies on timing and fluidity, and it felt like my character was moving through molasses. You press a button, and there is a perceptible, jarring delay before anything happens on screen. In a shooter or an action RPG, this makes the game virtually unplayable. You aren't fighting the enemies; you are fighting the device itself. Visual Fidelity? Non-Existent. Sony touts the Portal’s 8-inch LCD screen as a selling point, promising 1080p visuals at 60fps. While the screen hardware itself might be decent, it doesn't matter because the streaming quality destroys the image. Far too often, the image becomes a muddy, pixelated mess. It looks less like a next-gen console experience and more like a 240p YouTube video from 2007 buffering on dial-up. The compression artifacts are distracting, washing out details and making text hard to read. Just when you get a moment of clarity, the bitrate drops again, and you are back to squinting at a blurry screen. Glitches and Stutters Beyond just the resolution drops, the performance is wildly inconsistent. The experience is incredibly glitchy. I constantly experienced micro-stutters and screen tears that ruin immersion. There were multiple instances where the audio would de-sync from the video, or the screen would freeze entirely for a few seconds while the game continued running in the background—usually resulting in a "Game Over" screen once the video caught up. It is baffling that a device built solely for Remote Play handles it worse than a smartphone or a tablet. I have had better stability using the Remote Play app on an iPad than on this dedicated $200 device. The Verdict The PlayStation Portal feels like a beta product sold at a premium price. It lacks Bluetooth support for wireless headphones (forcing you to buy Sony’s proprietary audio gear), it has no web browser to log into hotel Wi-Fi, and it serves no function other than streaming. When a device has only one job, it needs to do it perfectly. The Portal does not. It is slow, unresponsive, and unreliable. Between the lag that kills your reaction time and the pixelated visuals that ruin the graphics, there is very little reason to own this. Pros: The controller ergonomics are comfortable (DualSense features are nice). Cons: Severe input lag makes action games unplayable. Connection is glitchy even on strong Wi-Fi. Image quality frequently becomes pixelated and blurry. No Bluetooth support. Expensive for what is essentially a streaming screen. Bottom Line: Save your $200. Until Sony fixes the connectivity issues, this is just an expensive, glitchy paperweight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those whining about this…I’m not sure it’s fair to judge this item based in what it DOESN’T do…I’m not sure that’s the point of a customer review. If i wanted a detailed level of analysis on what this product should or could be, I’d look up ign or cnet lol. With that said, this product does exactly what’s advertised. It’s a remote player for your ps5, best used around the house. It’s perfect for when my tv is being used or i want to get some gaming in while in bed or lounging elsewhere. The screen is beautiful and while yes, i have a Backbone, this works so seamlessly and automatically. The controller is solid and feels just loke a dualsense in your hand. Yes, you need a reliable internet connection that isn’t choppy lol. Trying to download or update something on your ps5 while using might also cause some lag. All in all, big ups to Sony and I recommend to all my fellow casual gamers that just don’t want to be stuck or restricted by their main tv’s. Hardcore gamers looking for a ps Vita replacement will be disappointed.

    I would recommend this to a friend